Another reason not to use these guys to manage your property they do not care what their tenants…read moredue to the neighborhood or surrounding neighbors all they care about is getting the money loud music for hours running over garbage cans and noise!! See video

Don't trust these "leasing agents". No integrity or care about conditions of properties. Never…read morecorrectly fix or repair things, always a cheap coverup and excuse. Mold, leaks, furnace issues.

This review is also for Wine Country Vacation Homes which lists 347 Healdsburg Ave Suite F as its…read morebusiness address. In May, 2026 I rented Cabin 5 in Guerneville reserving it for August 1 - 31, 2026. My reservation was on VRBO and paid in full. This was my experience....... 3 days prior to check in - I contacted Pam through VRBO for the check in information. She told me it would be sent the next day. The next day at 2:30 pm - she sends me check in information to a different cabin - Cabin 1, not cabin 5. 30 minutes later, I send a message asking about it because I don't want to go to the wrong place and she hasn't given any explanation about why it was changed. I didn't get a response from her on VRBO and there was an all caps message on her check in info saying there would be delays if I communicate through VRBO - so I texted the phone number and asked her to check the VRBO message. She responded in 2 minutes basically informing me that there were electrical problems in cabin 5 but cabin 1 was still by the river and roomier. This was red flag #1 - I had been looking forward to the cabin I had rented with an outdoor deck facing the river. She wasn't upfront about the switch when she gave me the check in info and she didn't even ask my permission or consent for the change. Then I ask her for pictures of Cabin 1. Maybe I can make it work. She sends me a link to a website where the link to Cabin 1 pictures doesn't work. I can see the outside and it looks nothing like the cabin I rented. I have been packing and getting ready for a week to go to this property. It's an 11 hour drive from my place and now I have one more day to figure this out. The next morning (1 day before departure) I try the link on my computer to see if I can get pictures of cabin 1 - no go. I try other links on the website and they work. Unexpectedly, I find Cabin 5 on the website https://www.winecountrylifevacationhomes.com/vacation-rentals/rental/Cabin5/ When I looked at the reservation dates - it said it was booked for August 11 - Sept 8, 2026. Super fishy. I sent Pam a message saying I still hadn't seen pictures of cabin 1, I sent her screen shots of the cabin 5 being booked and asked her if it was a mistake. I told her if I liked cabin 1, I would also want to be transferred to cabin 5 as soon as the electrical repairs were completed. I told her if she couldn't get me the pics or agree to this, I'd be asking VRBO for a full refund. Her response was "Please do pursue a refund thank you" So I get on the phone and send all the screen shots from texts to VRBO (a hassle because we weren't communicating on the VRBO site) - they tried to call her and fix this but she didn't answer. I got my full refund and VRBO tried to help me book something else. But at this late date - nothing could be done that quickly. I looked back at our VRBO messages and 30 minutes AFTER Pam told me to pursue a refund, she posted a few pictures of Cabin 1 with a message saying "Here are pics of cabin1. If these don't look good enough to you please do cancel. Cabin 5 will not be available in August." Why did she post this to VRBO when she knew I was trying to get a refund???? So weird and sketchy. A day after all this was over, the link that was broken to Cabin 1 somehow started working. Hmmmmmm...... This business is either scamming people or they had some unfortunate circumstances and Pam is terrible at her job. She should have initially explained the electrical problem and asked if I wanted to cancel or be transferred and then got the pictures to me immediately. This is very basic courtesy. I will post this to as many places I can. I wish I had seen the low ratings on Healdsburg Property Management listed at the same address as wine Country Life Vacation Homes. She is hiding behind some bad reviews and it angers me that I can't warn anyone on VRBO's website because only people who have competed a stay can review it. Beware of this business. Pam - do better or quit. You ruined my summer vacation plans. Shame on you.

Pam from property management is the absolute best. She is professional, responsive, and genuinely…read morecares about both the property and the people involved. Working with her has been smooth and stress-free. Highly recommend!

Amazing House at 657 Lytton Station Rd, GEYSERVILLE, BUT Very Disappointing Property Management…read moreteam/owners. The Lytton House itself was amazing. The property was beautiful, comfortable, and exactly what we were looking for. Unfortunately, our experience with the property management team was extremely frustrating. Our stay was July 6-13, and I first followed up about the refundable deposit on July 17, because there was not response to my text form 7/14 about the rodent we saw in the house. I followed up again on July 29, told her about the rodent and asked whether the check had been mailed and when I could expect it. I also called the management team twice in an effort to get an update and resolve the issue since my email and text were unanswered. Despite these repeated emails and phone calls, more than 30 days have passed without receiving the refund. I was told the refund check had been sent and would be tracked, but it never arrived. I continued having to contact the management team for updates. On August 13, I again contacted them because the refund was still outstanding and explained that this had become very frustrating. I was given another assurance that the issue would be resolved. On August 14, I was still having to follow up and request proof that the promised credit to my credit card had actually been processed. I still do not have my $995.00 refund. What should have been a simple and routine refund became a prolonged and frustrating process that required far too much time and effort on my part. The biggest issue wasn't simply the delay -- it was the lack of follow-through and the fact that I repeatedly had to ask for updates and confirmation. It's unfortunate because the Lytton House itself is fantastic. However, the property management experience significantly detracted from what otherwise could have been an excellent experience. I hope Birdsong improves its refund process and communication with guests. i hope I get my REFUND!!!! Guests should not have to send multiple emails, make multiple phone calls, and continue chasing the management company for a refund that has already been promised.

Options for a vacation rental to create memories are numerous. Shaunte and Raj offer some of the…read moremost beautiful and memorable moments here in wine country. Great properties with help making a decision. Phenomenal!

Third time really was a charm...and DAVID MILLAR was mine! After two unsuccessful listings, he…read morewas the third realtor to take on my home, and the one who sold it. From our very first meeting, when he sat comfortably on my couch and spoke with me, as though we've known each other for years, I felt at ease. His approach was genuine, relaxed, and reassuring. That ease carried through the entire process. Once he set things in motion, his marketing expertise was immediately evident. My family and friends reached out almost daily asking, " Have you seen DAVID's latest video of your home? It's incredible!" and they were right...his videos were beautifully done, and his commentary was both informative and engaging. DAVID promised from the beginning that he would stay in constant communication throughout the entire process, and he absolutely delivered. He responded quickly to every text and phone call, and never once made me feel like I was a bother. My home sold quickly, and I credit that to David's professional, professionalism, creativity, and dedication. I am sincerely grateful for DAVID's outstanding work. Thank you David!

David Millar's professionalism and commitment to detail goes above and beyond all expectations…read more His knowledge of the house search and purchasing process is so refined that working with him was effortless on our part. When we wanted to go look at a new house or back to one we had already looked at, he was there and available with knowledge and advice with a keen eye for details that as a new buyer I didn't know to look for. When we decided on a house to make an offer on, David wrote up the contract and we had an accepted offer within 48 hours! From start to keys in our hands was 20 days and David was by our side every step of the way. I would highly recommend David Millar and Russian River Land and Home for any of your real estate needs.

Marry was a rock star! After getting screwed by another agent, we moved over to this firm and we…read moreworked with Mary. We have been looking for two years for a place on the river. After we lost a deal with another company, Marry showed us some places on the river and insisted I look at a place in Villa Grande. After much hesitation, we went and looked at the Villa Grande house and ended up buying it. It was not on the river but a short walk to a semi private/community beach I highly recommend Mary as an agent. She has the in's and out's of the communities.

I reached Russian river realty to get an estimate prior to selling my property. I got in touch with…read moreSue Mobley and never heard from her again after several attempts reaching her. I believe she ignored my messages. Moving on and finding someone else who will be willing to help me with whatever I need.

My husband and I frequently stay in VRBO homes along the Russian River, and have had to contact…read moreRussian River Vacations Homes during several of our stays (for one reason or another). We have consistently been provided with immediate and excellent service; the agents are not only thoughtful, but have always resolved our issues quickly -- and engaged in creative "problem solving" when needed. Our recent stay was initially problematic. But thanks to the Russian River Vacation Homes staff -- our vacation went from being "challenging" to "fabulous" and we now can't wait to return to this vacation home. A special thanks (and kudos!) to Kim and Alyssa -- you guys are the best!

Recently I rented a cabin for the weekend through Russian River Vacation…read moreHomes. It was a beautiful cabin on the river called Casa Luna. The only problem is there is a Russian Orthodox Church next door at least 50 people in wall to wall tents camped in the driveway on the Saturday night. They were incredibly loud and singing church songs in Russian all night. The kids were literally running around screaming and throwing rocks next door at Casa Luna. It was very upsetting and all Russian River Vacation Homes said was sorry. They knew that this happens several times a year. I should have gotten my $ back.

I am finally getting around to expressing my gratitude to John and Richard, who represented us as…read moresellers for our house in Monte Rio. I highly recommend them for their professionalism and knowledge of the market. They were so great to work with, and made everything seem easy for us. They were able to connect us with all the right people to get the house prepped and ready for sale. We were fortunate to receive an all-cash offer and close the deal within an impressive 10 days, thanks to the dedication and expertise of John and Richard. From efficiently setting up inspections to providing valuable guidance on necessary repairs, they made what could have been a daunting process remarkably smooth. Richard and John are true professionals in navigating the market and I am grateful we were referred to them to sell our home in Monte Rio. Thank you, John and Richard, for making the sale of our house a positive and successful experience!

Richard and John represented me in the selling of my 2/1 home in Cazadero. The sale had some…read morecomplicated nuances and I wished to sell it over the winter-during the rainiest part of the year! From the moment I met Richard at the initial meet, I knew I had met the right representative. He immediately had a plan that took into account the aspects of the sale that most may have found challenging. We had few surprise issues ( neighbor and rain issue ) that Richard and John handled with ease. If I was buying or selling, esp in the River area, I would only use John and Richard. I felt so supported during the whole transaction and trust Richard and John implicitly.

I employed Bonnie Merrill for several years as a real estate manager…read more It is very difficult for a small landlord (one or two units) to manage all the legal, business-related, and maintenance-related problems. Bonnie handled all of that, and superbly.

Larry Parks Realty is AWESOME. BONNIE Parks-Merrill is AMAZING. She is so helpful, patient, and…read moreINCREDIBLY KNOWLEDGABLE on every step of the escrow process. It was our first time buying a home, so we had so many questions and concerns, and Bonnie went above and beyond to take care of us. She was so patient, and answered every question that we had. She kept track of all the escrow deadlines, so we never missed anything. She's LOCAL, having grown up in Petaluma, so she really knows the area. Also, she's been in the real estate business since something like 1979. Having benefitted from Bonnie's real estate experience, we now realize how important it is to go with someone local, who has years and years of experience. Every day, we woke up, saying, "We are SO thankful that we found Bonnie." So, if you're looking for a great house-buying experience, and you want all your questions answered, go see Bonnie. You'll love her like we do ! Deb