My son, 600 miles from home with exhaust problems. He found this shop. The car was put on the…read morelift and the mechanic called me directly. Explained the problem and repairs suggested were 100% in line with what I would have done. Parts were ordered and the car taken back to the shop. Repairs brilliantly done at a fair price. Would not hesitate to refer to this shop. The patience spent with the customer and repair knowledge were wonderful. I wish I had a repair shop like this in my back yard.

Took my vehicle there for an inspection and got way more than what I thought I would. They are…read morefriendly, professional and the price was great. They know their job and take pride in it. The icing on the cake for me is they will hold a conversation with you and talk to you about your car without trying to talk down to you or trying to fast talk you into a bunch of unnecessary stuff for your vehicle. I would recommend them for anyone needing car repairs or inspections done on their vehicles. They will give it to you honest and that's not easy to find in the auto industry.

The service manager articulated the diagnosis of the problems extremely well. I was kept abreast of…read morethe progress during the the repair phase with indepth details of how problems were being resolved. Technician were able to complete the service with precision and accuracy.

last time i went to this placed paid for diagnostic…read more Changed what they said n still a problem. I know it wasnt the problem.... 200$ down the drain.... Second time... not a happy camper far from it. I dont think i can trust them anymore .

Diagnosed my vehicle, repaired fast, great quality and pricing! Excellent shop with great…read moremechanics!

Performed a rapid repair. Other mechanics could not find the problem. They did a great repair and…read moresaved me about $4,000. They were great to work with. Chuck Stewart

They do have a diagnostic charge but they don't try to take advantage of you saying that you need…read moresomething done if you really don't. And if you do get any work done they take the diagnostic charge and put it towards the work that they'll be doing. These people are honest

I could not ask for finer service - Robert August called, told me he was en route and while later…read morethan expected, we agreed he should come by. He had a look around, found a significant and possibly huge problem if left unsolved - solved it on the spot, fixed everything and did it all so kindly and professionally. Am very very grateful for his service. You are lucky to have him on your staff.

I highly recommend this mobile mechanic! What was expected to be about a 2-hour alternator…read morereplacement on my 2007 Lexus IS250 turned into a much more difficult job. The alternator was extremely stubborn to remove, and this repair ended up taking closer to 4 hours. What impressed me most was his persistence. He kept working through the difficulty rather than rushing the job or giving up. By the time he finished, it was well into the dark, and he was still there making sure the repair was completed properly. I also appreciated that he was willing to work with the parts I provided and was transparent about the work being performed. He didn't make me feel rushed, and he stayed focused on getting the vehicle repaired. That kind of dedication is hard to find. When a repair doesn't go exactly as planned, you want someone who is willing to put in the extra time and effort to get the job done right. My Lexus is back on the road, and I am very grateful for the work he put in. Five stars well deserved! If you need a mobile mechanic who is willing to stick with a difficult repair and see it through, I would definitely recommend giving him a call.

Kweleme is great! I called him around 5pm with concerns about my car and he looked at it the same…read moreday! He was very helpful and explained everything he was doing. He is very personable and dependable person for all your car needs! I will definitely be going back for any of my car needs.

Highly recommended, local mechanic right in Sandston near the airport. They were recommended by a…read moregood friend of mine who is a mechanic himself. They seem to specialize in older vehicles - I brought my older Ford F150 in for some repairs and they did a great job diagnosing and servicing my truck. I had a hard time finding a shop that would work on an older truck from the 70s/80s but these guys were glad to take a look at it. Would definitely recommend them! Another bonus- there's a great local bar and restaurant called Fat Boys right next-door if you need are waiting on your vehicle.

I took my car to Burton's because it was running hot. I had to take it back 3 times and got…read morecharged $1,248 and the car still runs hot. The 3rd time I picked it up, it started running hot within 60 seconds of driving it - so, of course they knew it wasn't fixed when they gave it back to me. They refuse to refund my money. If you have a problem with them, don't take it sitting down. I contacted the Attorney General's office and am doing a complaint with the BBB. Even though Burton's is not a member of the BBB, you can still leave a rating. Furthermore, I'm filing a lawsuit with the Henrico courts. Don't use these people!

Needed my car checked out before a move across the country and am so lucky I found this place! They…read morewere extremely helpful and gave me a list of honest recommendations to fix and extremely fair prices. They knew I was stationed at fort lee and even gave me a military discount without asking. Also extremely polite and helpful front desk staff that was always available if I had any questions. Couldn't recommend any higher!

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

My car's electrical system had demons in it, and Wayne and his team got the gremlins out! They…read morediagnosed and fixed the problem quickly. We have been going to Aarrow for personal and business vehicles for years and they have never let me down. They deserve me finally giving them a great review!

Appointment foran inspection and oil change. I also asked them to change my windshield wipers…read more They charged me $63 to change the wipers.. $20 for each wiper and $20 for labor and disposal. Now I usually change my own windshield wipers. Buy them from Costco,, remove the old ones, install the new ones and throw the old ones in the garbage. Aarrow charge me $63 to do this. When I spoke with a guy at Aarrow, I think it was Emanuel, and asked him how they could charge $63 to replace my windshield wipers, he stumbled with his words and then silence. I don't even wanna think how much I was overcharged for the oil change. I also came to find out that they offer $20 off for new customers. There was not a mention of this.. if you decide to take your car to Aarrow scrutinize every charge. Question everything.