Arrived at this location, spoke to the front door receptionist. I am a member at RBFCU stated that…read moreI needed to get documents notarized and she refused to notarize my documents when previously, I've gotten many documents notarized without any problem.

Their Choice Market Account changed - now they penalize you for having more money in your account…read more Time to find a new bank now. Will loose customers when you penalize them for saving with you. Not specific to this branch, it is the entire Credit Union. So not the branches fault, but the higher ups that decide to change account details

Jessica Streber was so pleasant and very knowledgable about the insurance products that would best…read morefit our needs. We are moving out of state to Dallas, Texas and she was very helpful, efficient in acquiring policies for our home and automobiles, and generally welcoming. I highly recommend Jessica Streber. Thank you, Jessica!

Patric is the best insurance agent . His service quality is 5 star …read more He is caring , professional and knowledgeable. I am blessed to have him help me .

... about a 6 weeks ago I purchased a 6 month liability policy for 2 vehicles, specifically asked…read morethe representative if by the end of the month I could remove one vehicle and add another instead and what cost could be, she said there would be a few dollar difference based on the model, well, I tried to get the change and she was literally trying to sell me a whole new policy, a month ago I paid about $100 down and $115 a month on EFT, well I tried to remove a much newer coupe and add an old sedan, and she quoted me $100 down and $129 a month, I explained to her that I didn't want a new policy, but understand they get commission on every new policy, so unethical Town East location in Mesquite, Tx

When I tell you it has been a sweet sailing since day one with Alpa Insurance. Sophia is such an…read moreAngel. She has been amazing in helping me find affordable insurance. Sophia I really thank you for all you have done for me. I'm very satisfied with my insurance policy. Ask for Sophia if you need any help.

Excellent treatment and very friendly. Miguel is a great advisor and made me understand how they…read moreworked.

Best insurance service I've ever had, totally refer these guys! Had gone everywhere else but…read morecouldn't find the best pricing till now!

Great customer service. The tellers, Joel and Arun greet me by name when I get there. They have my…read moreaccount up and ready before I even get to their window. Quick, easy, in-and-out in five minutes. Never a waiting line. I've been in for a couple loans and Becca helped me get my first car loan, again, quick and easy process. I told her what type of car I was looking for, she told me what I could spend and it was that easy. Great APR as first time buyer as well. Mark was very helpful with a short term cash loan as well. I went in for an application and ten minutes later the money was in my account, same day! Overall, great customer service, been a member for only a couple years and I would never consider taking my business elsewhere.

Great customer service! Easy to work with and they support Best Buddies! We need more businesses…read morelike CUTX that are customer and community focused!

I'll admit it, I don't write a lot of reviews. Writing bad reviews are exhausting, and you have to…read morebe pretty damn impressive for me to take the time to write a positive review. Yet there are times when I come across that company or individual that should be recognized. When that happens, I scream it from the rooftops. Austin Noorani and Jasmine Jones from Valending Group are not only individuals who deserve to be lauded for their professionalism but for their ability to go above and beyond for their clientele. As a disabled Veteran, I am not an easy person to satisfied or deal with. Austin and Jasmine not only showed patience the entire time they dealt with me but showed an incredible understanding of my disability needs. I don't know how much Valending Group is paying them, but it's not enough. I'm telling all my Veteran buddies to do business with Valending Group and you should do business with them too.

Very dissatisfied. Perfect credit, perfect refi candidate was told I'd close in early February and…read moreI found today (Feb 8th) out they haven't even cleared my conditions to close! Communication with Patrick and processing team very lethargic! I feel like I've just been strung along with no end resolution to getting my refi completed. Now, the low rates which I could have locked in with any other company, are not available! As a Veteran, very disappointed in the service and would not recommend this company. Promised a call back from Patrick on 2/9. No call. Now it's 2/14...still no updates. Patrick blamed the loan processor and took no responsibility. Loan processor was VERY rude and blamed my mortgage company for the delays. They totally disagree and told me they have sent docs on three separate occasions and that the processor never sent the authorization to release. Delays continue.... very unsatisfied!

I have been working with Sonia Martinez for a while now and she is one of the best insurance agents…read morein DFW. She will go above and beyond for her clients and make sure everyone has the best coverage on their insurance. She answers the phone and is ready to answer any questions at any time. She also has Chloe and Karina who are also all-star employees of hers that are ready to provide the best service out there. I highly recommend Sonia Martinez

Amazing to interact with. Was really dreading this process of getting insurance quotes and they did…read moreit all! Got my boyfriend and I the best policy at an affordable price! Thank you!!

Have been with Dana Shove for over 20 years and she is the BEST when it comes to auto insurance as…read morewell as any other insurance needs you may have! Beyond 5 stars!! Give Hanby a call first and find out why we are so pleased with their experience and service!! You won't be disappointed; guaranteed! 100%

We have been with Hanby Insurance for almost a year. And are looking forward to another one…read more For each policy we have, we paid less and received better coverage than our previous policies had offered. Erin Neill listened to our specific concerns and specific coverage requirements. She did a great job in finding policies that met our particular wants and needs. Everyone at Hanby is friendly and professional and able to help with any questions or concerns. I have always had a good experiences whether in person, by phone or by email. They are willing to answer questions and clarify insurance terms. Barb G. Rockwall