Customer service. Employees were very patient and knowledgeable. It very close to where I work…read more Convent

Christmas Eve wife receives a notification that our bank is freezing my wife's debit card because…read moreof a suspicious purchase. The so called suspicious purchase was from a "small" company called Amazon!!!! What moron at this bank thought our yearly renewal of our Amazon subscription was suspicious??? You look at our bank account and half the entries are to Amazon. While I appreciate the looking out for our checking account security why on Earth would anyone think that an Amazon purchase is suspicious??? Freezing our card could have caused several problems for something anyone with an ounce of brains could have seen as a problem. Do betterProsperity and hire someone who can actually think before acting.

I've been with State Farm for quite some time and feel it's important to warn others about my…read morerecent experience and what I believe are concerning business practices. When I replaced a vehicle on my policy, my agent told me that if my son added a life insurance policy, we would receive an additional discount and my total bill would only be about $20 more per month than what I was currently paying. That information turned out to be inaccurate. Instead, I was later hit with a bill for over $700 per month for two vehicles and life insurance -- which is more than our actual car payments. I feel I was misled, and this situation caused unnecessary stress. I also requested to speak directly with the agent owner to address this matter, but there was no follow-up or communication, which was extremely disappointing and unprofessional. My advice to others: get everything in writing, including detailed quotes and confirmations, so you are not blindsided later. Do not rely solely on verbal assurances. I expected far better transparency and communication.

Pateick Monte helped me navigate changing insurance companies and answered all of my questions and…read moreconcerns. He helped me find a policy to fit my needs and listened to what I needed. I would highly recommend him if you are interested in saving money in your auto insurance.

I would like to take a moment to recognize Max, the contractor who was recently sent to address…read morerepair issues at the home I am leasing from Omni Key Realty. Max was professional, respectful, and thorough. He took the time to carefully observe and troubleshoot the problems rather than rushing through the visit. His experience in his trade is evident. He methodically assessed the issues and worked to ensure repairs were completed to the best of his ability. I understand that some maintenance issues can result from normal wear and breakdowns. Having worked in property management myself for many years, I know firsthand how critical it is to have dependable and skilled contractors when overseeing other people's investments. Max represents the level of professionalism I always looked for when I was managing properties. He was courteous, kind, communicative, and conscientious -- and he cleaned up after completing his work, which speaks volumes about his standards. It is difficult to find reliable, detail-oriented professionals in this field, and I sincerely hope Omni Key continues to retain him. Good contractors are hard to come by. Thank you, Max, for the effort you put into your work and for taking the time to address the issues properly. Your professionalism made a difference. While my broader experience has been challenging and the delay in sending someone caused significant concern, I want to ensure that individual excellence is acknowledged when it is earned. I would also like to add to all tenants. Do your best to take care of the place you call home. Ms.Martin- New tenant

INVESTORS: Stay far away from OmniKey & do your own research. I found them through RealWealth &…read moreignored early red flags which was a big mistake. It's hard to imagine any competent investor would do business with Omnikey. Communication was incredibly fragmented & lagged from the agent until starting the loan app, in which we were bombarded by Omnikey/Lennar to submit the app. Pro formas were all inflated/ inaccurate, requests for updated information was ignored entirely. I explicitly backed out of the loan process & OmniKey/Lennar proceeded to RUN TWO UNAUTHORIZED HARD CREDIT CHECKS & have since ignored all attempts to contact them. Very sketchy all around & Omnikey property management is horrendous, which is the biggest pain point for investors as it is. Horrible experience is an understatement.

Selling my car to Carvana was as easy as ordering a pizza online. The website is very user…read morefriendly and it took only a few minutes. I would definitely recommend Carvana to anyone to wants to sell their car. They paid off my lienholder and gave me the option to pay the balance through direct deposit or check.

We were trading in a 14-year-old Mercedes on a new Tesla and the dealership offered us $9,000. We…read moredidn't want to hassle with selling it on the open market so we thought we'd try Carvana for the first time. After emailing in the data along with a couple of pictures, they offered us $11,400 on the spot. We filled out the forms online and easily booked a pickup time at our home because we didn't want to mess around with delivering it to the location that was about 30 miles away, and of course, we would have had to follow one another after dropping it off. Instead, they merely deducted $90 from our proceeds and we were done. We just had them mail us a check and all was well.

Jack Cooper has helped me, my family and friends with home financing several times over the past 20…read moreyears. He is accessible, easy to work with and very knowledgeable....always willing to take the extra steps to make a potentially stressful time much easier. Jack is the only one I call when it comes to a new mortgage or refinance.

Jack processed a home mortgage for me through Prime Lending. It was quick and easy. Jack was…read moreincredibly easy to work with and was available as often as I needed and explained things I was unfamiliar with very well. I would highly recommend him to friends and he was referred to me by my brother so definitely refer him to my family as well. Could not have been an easier and more pleasant experience.

I needed some documents verified for the IRS and they assisted me with my ITIN application process…read moreand tax preparation. I recommend to anyone looking for an ITIN acceptance agent.

From the owner: At Diego's Multiservices, we are dedicated to delivering exceptional tax preparation, accounting,…read moreand a comprehensive range of professional services. Our dedication to trust, accuracy, and integrity underscores everything we do, ensuring that financial and legal matters are handled with the utmost care. With offer tax solutions, notary services, professional translation (English/Spanish), apostilles, and bookkeeping. As a trusted partner in the Plano community, we remain committed to nurturing lasting relationships and fostering growth and prosperity for both individuals and businesses.

The people were so kind. They were so helpful with my sister getting food they had more choices…read morethan some other places before.

There is a lot of need in our city, Amazing and Grace does a great thing for our community, if you…read moreare blessed please think sharing your blesses by donating your time or food.

I found the Crescere group from the positive reviews on Google and Yelp, and I am certainly glad I…read moredid. Ron is a tax wizard. He helped me both with my business taxes and personal taxes, and WOW was I impressed with his knowledge. His expertise was such a relief to be able to lean on this year. Ron also has a unique since of humor, which may not be for everyone, but it made paying taxes oddly relaxing for me (and dare I say, even enjoyable). Would strongly recommend Ron for both business and personal tax needs!

Proceed with Caution: My Experience with Ron Mussett…read more I initially worked with Ron to set up my LLC taxed as an S-corp. He was helpful during the initial process, but unfortunately, the execution was flawed. He made repeated administrative errors, such as filing paperwork incorrectly, missing deadlines, and even misspelling my name and my company's name multiple times. While I initially overlooked these mistakes, things only worsened over time. One of my biggest concerns was Ron's reluctance to answer questions beyond quarterly payroll tax filings. I often felt like an annoyance rather than a valued client. More critically, he failed to inform me that I wasn't making estimated personal income tax payments, which led to a substantial tax bill for 2024--complete with penalties. Based on my experience with him, I expect he would say this wasn't his responsibility, but better communication could have prevented the issue. Additionally, his tax planning knowledge was not the right fit. For instance, he was unfamiliar with Solo 401(k) plans and only recommended SEP IRAs, which didn't align with my financial strategy. He also would push back against strategies like structuring payroll for my spouse, paying her the max required for a 401(k) contribution, and "netting out." Beyond these shortcomings, his overall responsiveness was mediocre to poor--not just during tax season but consistently throughout the year. He was only reachable via email and rarely by phone, making it difficult to get timely responses. To be fair, Ron is very affordable compared to other CPAs. At the time, I was paying a fraction of what I pay now. However, I've come to realize that paying three times as much for my new CPA is well worth it--because at least now, I don't have IRS penalties, unexpected tax bills, or unanswered questions. My new CPA is available via phone and Zoom, open to one-on-one consultations, and takes the time to ensure I understand my tax strategy. If you're looking for a CPA who provides proactive guidance, strategic tax planning, and clear explanations, I would strongly recommend looking elsewhere. Just as we expect doctors to have bedside manner, I believe a CPA should show a level of respect and care for their clients. Unfortunately, that was not my experience. I often felt disregarded, and the lack of communication left me with IRS penalty letters, an unexpected tax bill, and a new CPA who is now cleaning up the mess. Ultimately, I take responsibility for not holding Ron accountable sooner. However, if you choose to work with him, be prepared to take a very hands-on approach and ensure you fully understand what he is offering. I've since found a CPA who is a much better fit--someone who takes the time to explain tax-saving strategies, aligns with my long-term financial goals, and ensures I won't be blindsided by another massive tax bill in 2025.