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    OmniKey Realty

    1.2 (168 reviews)
    Closed Closed

    Services - OmniKey Realty

    Investment management

    Property management

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    This is how OmniKey responds to complaints.
    Robert S.

    Check Your Lease or Building Rules * Some apartment buildings have policies against smoking indoors, including weed. * If your lease or building rules prohibit smoking, you may have grounds to report the issue to your landlord or property manager. I've done this for almost a year where I had to get police reports and take action as to putting OmniKey on a commercial lien which ruins their credit financially (UCC-1).

    gerald b.

    I have only been dealing with Omnikey for only 2 months and it has to be the most frustrating 2 months ever. We have only been in our unit less than a year and Omnikey took over in November of this year and they don't ever answer any of your questions. They are charging me my normal rent and an additional $100 for security and lawn care twice a month. So, looking at the pictures you might have guessed that there has been no lawn care for those last 2 months. When I reached out to the staff, I get a voicemail that was only returned 3 weeks after the initial call. I did receive a response on 12/5 that they have an agreement with lawn care and that it will resume ASAP. I am not sure what ASAP means to them but we are at 12/28 and still NOTHING! I asked a question about getting a refund on the last 2 months of non service and about avoiding that $7.95 service fee (or whatever it is) They definitely answered that question on sending them a check, but did not mention about any resolution about refunding me for lawn maintenance. This company needs to stop renting to people trying to come off as a realty company. After reading these reviews, it obvious they don't care about their tenants. So I am preparing for the fight for my deposit back, I know they are not going to give that back willingly.

    Mold on the bottom of the bathroom wall.

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    19 days ago

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    3 months ago

    Megan amazing to property manager. Thank you. She managed and help me with any issues that I can not handle myself.

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    Highly recommend working with Zach if you get the chance.

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    Dallas Luxury Realty

    Dallas Luxury Realty

    (91 reviews)

    This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

    Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

    American Homes 4 Rent

    American Homes 4 Rent

    (489 reviews)

    Be careful with other reviews of AH4R. Our lease signing…read moreexperience was smooth. They said we are responsible for all minor repairs under $100. Totally cool. Blinds, light bulbs, toilet seats, and yard work. The house had outdated everything and there were very visible patches on the walls and it was spot painted. It was also not cleaned professionally before we moved in and there were some leftover belongings from the previous tenant. Maintenance was hit and miss. They were all nice but we had a lot of repeat issues from shoddy work. They raised the rent beyond what we felt the house was worth in its current condition so we cut out, but the proposed rates are comparable in the area so we can't complain. It is what it is. Our PMs were generally good to us but there is high turnover so I lost count how many we went through. Our biggest complaint is their partnership with Conservice. The worst part of our entire experience was dealing with these horrible people. Also, it does suck that we can relinquish full possession of the property two weeks before our contract is up and they can charge us rent for those two weeks. I did learn in all of this that the bad reviews are either from residents who did serious damage but won't take responsibility, or good honest people who got super unlucky with a bad maintenance tech at move-out. We got extremely lucky and had a decent human being do our move-out inspection, but we left the house in pretty immaculate condition and did zero damage and did a lot of our own maintenance. I showed up to the inspection, asked and answered questions, and had followed all of the guidance from our PM i got months before we bailed. I would say, it's a dice throw to rent from AH4R. If you're going to- play by the rules, be decent, WEAR OUT YOUR PM WITH QUESTIONS, don't damage the property and pay for it if you do. And show up to your inspection. This won't guarantee anything but it will certainly help tip the scale in your favor.

    Terrible customer service and very poor response time. It seems like their main focus is collecting…read morerent rather than properly maintaining the property. Whenever we request maintenance, they usually send unprofessional subcontractors who do not complete the job correctly the first time. I just moved into a new house and experienced multiple issues on the very first day, including water leaks, cockroaches inside the house, and fire ants in both the front and back yards. In addition, there are many signs of poor-quality previous repairs and, most importantly, several safety concerns that have not been properly addressed. And never been repaired. They sent one of there employees to assist the repairs and never took it seriously. Kept sending the wrong people and never been on time. It's just crazy how many companies I had to make and only addressed very few. If there was 0 rating that's what I would give. It also takes a very long time to receive any response by phone or email. Overall, this has been a very frustrating experience, and I would not recommend this company to anyone.

    OmniKey Realty - propertymgmt - Updated July 2026

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