(posting this for my dad)…read more We met Isabel in March. Our daughter had arranged for Isabel to spend time showing us houses in different areas and different price points. Isabel had appointments for 5 houses the afternoon that we got to New Braunfels. At the end of our stay, Isabel had shown us 14 houses. Isabel is a busy person. At this point, we returned to the DFW area to put our house on the market. During this time, we were in constant contact with Isabel and checking different real estate websites. We would give Isabel a couple of houses to check out. She made a walk-through video for some of the best ones. During this time, we had to sell our house in DFW. Isabel never got discouraged and made sure that we didn't either. We worked through offers that we had put on 2 houses. The first fell through due to the non-sale of our DFW house. The next offer didn't work due to the seller taking the house off the market. We made another trip to New Braunfels to tour some houses that Isabel had looked at and some that we chose after our house sold. We settled on a house that Isabel and our daughter had found and toured and filmed. Isabel submitted our offer and it was accepted. After we closed on the house, Isabel went through again making sure that all the items that we listed were taken care of. The day before we moved into the house, she made another pass to double check everything. She was extremely valuable to us because we had not bought a house in 37 years. Isabel works very hard to ensure that her clients get the benefit of her knowledge and experience.

My Wife and I interviewed 5 realtors that were all highly rated or friend recommended. Isabel was…read morethe most prepared. She also had significantly better media/marketing than the others. Her marketing strategy was more complete and all of her materials were professional looking and useful. In a market where we were prepared to wait 2-3 months or more, we had multiple showings and sold our home for a good price in the first 2 weeks! I am certain that Isabel's comprehensive marketing approach enabled such a positive outcome. From a personal standpoint, Isabel was easy to talk with to discuss different ideas and was always available even during the busy holidays. Through all the steps Isabel kept us well informed and ensured that things moved through smoothly. If selling or buying a home in Texas, we highly recommend Isabel Guzman!

The Assistant apartment manager was very helpful and resourceful when she showed me the property…read moreand amenities. The property was beautiful and peaceful. I would highly recommend these apartments to my friends and anyone looking for a quiet peaceful place.

Right now there is no policy or registry for guest parking. Sadly accessible for all, currently. so…read moreif safety is important for you this may not be the place but I know they are currently working to fix it and hopefully soon so residents know people that don't live here can't wander still and park here.

My father and I lived at this apartment complex for one year. Everything was fine, until it came…read moretime to get my security deposit back. Before moving out, I provided my new address several times to ensure the deposit could be sent without issue. Months went by, and after multiple follow-ups (and being told repeatedly that "the check was in the mail"), I discovered that was not the case. It took months just to receive my move-out statement, and when I finally did, the charges were outrageous. They claimed the apartment was left damaged, uncleaned ($125), and even charged me $290 for paint, a cost that, under Texas State law, is considered routine landlord maintenance, not a tenant's responsibility. I left the apartment in very good condition with no damages whatsoever. To be hit with false charges and denied my rightful deposit is beyond frustrating. I have never felt so disrespected and taken advantage of. At this point, I feel I need to seek legal counsel because I refuse to let this go. Future renters: BEWARE. If you're considering this property, protect yourself and avoid dealing with Kim in management, she is at the center of these issues. What should have been a simple $500 refund is going to cost them much more in the long run. Oh, not to mention it's Sep. and I still haven't received the $85 I was owed. These are just 2 examples they sent of why I was charged $290 "damages" I caused... I had to delete my 5 star review I previously posted. All sunshine and rainbows week one..

Good experience upfront until my lease was up. Done my final walk-through with maintenance and was…read moretold it's the cleanest he has seen in nine years of doing this. said there would be no deductions or charges and I would get my full deposit. Now 3 1/2 weeks later and I have moved out of state everything is different. They are not keeping their word. Renters be aware and think twice. definitely get everything in writing because they don't keep their word.

The nicest and most accommodating leasing office EVER! We had to end our lease early due to…read moreunforeseen events and they were incredibly kind and understanding. Hands down if we had the option to stay we would. I've never felt so welcome in a community before. All of our neighbors are so kind and polite, I've never had to ask anyone to be quieter or anything like that. I will be telling everyone about this great community here

We have lived here for 2 years. Great management, excellent and responsive maintenance, good…read morelocation. It has been a peaceful stay living here, complex is well maintained an no issues with noise.

Marcus was AMAZING!! He's the BEST!! He communicated very well with both myself and my husband! He…read moremade it easier by just doing a group chat so we were all in the loop! If we had a question he answered right away within minutes, if he didn't have the answer he let us know he reached out to Lennar and just waiting to hear back! If they didn't respond, he let us know he was still waiting to hear back!! We never had to worry if he had our back or not, because he did! He looked out for us and had our back 1000%! He even checks in with us from time to time to make sure we are still happy with our new home! He's the type of realtor I hope to become one day!! If you are in the market for a realtor, Marcus is your man, we will never use another one but him!! Call Marcus, he's the BEST!

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

This review is on the basis of living in this apartment complex for almost 2 years (1yr 11mo)…read more The complex itself is beautiful; it has the looks of a modern apartment complex like in Irvine, Ca (look it up). The grounds are well kept and the common areas that include the amenities are equally just as nice. There are deer right outside the complex at the creek and also miles of hiking across the street. I think where the complex falls short is the upkeep of the grassy areas. Although it is not the complex's responsibility to pick up animal feces, there are plenty of times where I've walked by patches of grass that has dog poops and no doggy poop bags at the clean up station (at least this complex provides bags, so that's a plus!). I've lived in two different apartment sizes thus far, 1 br 1ba the 700+ square ft and the 640+ square ft and really it's up to your liking on how much you want to pay. Do note though for a nicer view of the lake, stained concrete floors (great for pets), first floor luxuries, bigger sqft. etc., you will have to pay a tad bit more, but really you get what you pay for. The community and residents itself is a good mix. I like the fact that there is diversity here (college kids, young professionals, and working adults). That can also be a con, because although it is a luxury apartment complex, there are college kids who cause a ruckus from time to time and I have filed a few complaints to the office regarding that. Other than that, the social events that the leasing office provides provides a good opportunity to commingle and get to know your neighbors. Lastly, I'd like to mention that the front office staff are simply amazing. Having lived here for a while, you get to know them and how sincere they are about addressing your needs. They are a small staff and sometimes it can take a while to address your concerns, but when they do get to your concerns (and complaints), they seem fair at fixing the problem and they do have a nice follow up (phone call, email, text about satisfaction). Nothing but good to mention about the staff here at the complex. For the most part, this complex is meant for young professionals, and people who live in San Marcos but are not college students. Doesnt mean college kids cant live here, its just a little pricey for the students to live here on their own (this comment is in regards to the local "impact" newsletter and the reported mean salary wages and mean age range of the city). Really, if you are looking for a luxury apartment complex that has a good mix of people, above average amenities, and just far enough away from the college, I'd recommend this place. Good luck in your apartment hunt!

LIVE HERE IF YOU LOVE MOLD!!…read more If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties--the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for "mildew." Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was "normal." When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were "not elevated." And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being--especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment. UPDATE TO SYNC'S DUMBASS RESPONSE: They are really gonna reply back saying that there was NO mold growth. Look at those disgusting pictures of MOLD in our apartment. And I guess all of my health problems I'm just making up . THE COMPANY THAT CAME TO DO THE MOLD TEST WAS HIRED BY SYNC. So if you have the same problems. GET YOUR OWN MOLD TESTER. They also keep saying that the testers tested NO mold and that's not what the tests or results say. The results say that the mold levels aren't elevated. Which for a normal person you might not feel the effects as much. But I have health issues that they never seemed to care about and made no difference to them. They would not let us resign on our lease the only option was to move to another moldy unit. AGIAN DON'T MOVE HERE. GO LOOK AT ALL THE REVIEWS CALLING THEM FRAUDULENT!!!

My husband and I have dealt with at least a half dozen realtors in our lifetimes both buying and…read moreselling and David Karras is by far the best we have ever had. We have never before had an agent come with us to an inspection or meet an engineer on site for a follow-up report. This was a problem property and transaction from start to finish. He was very knowledgeable, energetic and like advocating for us like a pitbull. David was always very quick to respond to our questions whether by call, text or email. I highly recommend him especially if you are relocating from another city like we were. If we ever buy or sell a home again there is no question who we would call for advise and representation.

Excellent realtor, honest with a high standard of integrity. Works hard for the clients.read more

Since our move in back in October 2025, The Sophie Apartments has treated us well! Everything is…read moregreat based off my experience! Amenities are perfect and very convenient for all guest! The complex is literally new so there will be some hiccups here and there but once they come and fix whatever problem there is! You have nothing else to worry about! Great place to be if you love your peace, the people are respectful and just all around a great spot to live at!

Living at The Sophie has been such a great experience. The apartments are beautiful, the community…read morespaces are well cared for, and it truly feels like home. The location is convenient, everything feels thoughtfully designed, and the team genuinely cares about the residents, which makes all the difference.