Excellent Ophthalmologist and optician, efficient and very friendly staff, and a clean an…read moreattractive office!

Great service and great people work there. I don't have to wait long to see the doctor.read more

I am vacationing on the Eastern Shore and woke up yesterday morning with major pain in my eye. I…read morefound good reviews for Dr. Turlington of Seashore Eyecare, so I called to beg for an appointment. The receptionist was so pleasant, and within minutes, said they could work me in that afternoon. I was then actually a little worried--if they could work me on, maybe no one goes there! I needn't have worried. I arrived to find a bustling, friendly, high-tech optometrist office. Clearly well-run, I was called back within 5 minutes. Dr. Turlington could not have been more professional and attentive. Within a half an hour I had been seen, diagnosed, and sent on my way with clear instructions and 2 prescriptions. And they saw me again today just to be sure I was healing properly. And again, it was all positive. The friend who drove me was so impressed with the selection of glasses that she ordered 3 pairs while I was being seen! I've never written a review on Yelp, but was so impressed, and grateful, that I decided this would be my first!

I have debated for some time whether to leave a review of my experience or not and, after finally…read morereceiving some clarity from Transitions directly, decided it was time. We recently moved to New Kent from Texas and in establishing new Doctor/Patient relationships opted to purchase my new eyeglasses from New Kent Eye Care to "support a local business" several weeks ago. I didn't get my exam there, only ordered glasses, and worked with Patty who was very nice and helpful. I decided on a pair of lined-bifocals with the Transition lenses and was told (and shown on my invoice) that the lenses they recommended and ordered were the darker XTRActive lenses as my eyes are quite light sensitive, and was told they would be best for my needs. When I received the glasses they hardly darkened at all, but I gave it a few days to see if it was just me. A few days later I called and went back in person to show the issue to her and inquire if the lab could possibly have made a mistake and/or if the lenses were just duds. She used the UV light they had and the lenses darkened quite nicely, but outside on that very sunny day...nothing near what they did in-store. Patty stated they would inquire with the lab they use, but would not take my glasses back until the correction was made and the new lenses arrived so I wouldn't be totally without. She also made several suggestions regarding size and placement of the bifocal lens (I didn't know there were options for this as it was all new to me), but I wanted to be sure that, considering the issue I was already having, if the glasses were not as expected, that I would be able to return or replace them and not be out my $200 (using VSP Insurance). She stated "yes", but also decided to go ahead and keep my glasses with the promise of a phone call in the next couple of days with the ultimate resolution. Well, I received a call from her stating that they were just going to refund my money...this is after waiting 2-3 weeks at this point to get my glasses and then fiddle around with them. I asked if they found out anything about the lenses and she said the Dr spoke with the lab and she "was not going to discuss it with me". I tried to press her for an answer so I could understand if Transitions were just not an option for me and again, she refused. I asked that she have the Dr please call me and share what he learned from the lab...(that never happened)...and by the end of my conversation with Patty she had become very forceful and rude about not giving me any answers. So...I had to start shopping again, once again looking at options and hoping that Transitions would work for me so I could get by with a single pair of glasses. Long story short, I FINALLY heard back from Transitions today and was told that the XTRActive lenses are not even available in lined bifocals. Had New Kent Eye Care just owned the mistake they made instead of covering it up by simply refunding my money (and severing any further relationship with them...their words, not mine) I would never be writing this review, but I believe people deserve to know who they're dealing with when making such an expensive purchase as this. It's sad, but as for good business sense, customer service and ethics...a big fat zero for this local business due to my personal experience.

This office is amazing, I brought my mom and my daughter here my mom needed me in the room with her…read moreand they helped my daughter with her eye care needs they were so patient and understanding this took a lot of stress off of me and this was a smooth appointment they were amazing so very kind Thank you for everything.

Awesome experience. Very clean. Very impressed with new technology they were using to get the…read morecorrect prescription. Optometry meets the 21st century. Also attached is a store with a huge selection of eyeglasses

From the owner: EdgeWater EyeCare is the local eye doctor to see for all of your eye care needs in Gloucester/Hayes…read morearea. As your local optometrist, Dr Nicholas can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our office at 4754 George Washington Memorial Hwy (Route 17) in the Sunrise Donuts Shopping Center and let us help you see and look your best. We are here to provide professional eye care in a welcoming atmosphere. Call today to schedule an appointment for your annual eye exam.

Awesome with children I love how he made both my children…read morefeel so relaxed and happy with him and his service

Dr. Titcomb is awesome! Wonderful doctor to patient conversation about our treatment options…read more The staff was friendly too. Great for seniors!

Could not ask for more: professional, efficient exam, courteous, knowledgeable and friendly staff…read more Dr. Ryan did a full eye exam very quickly but he was thorough and listened to all of my concerns. I had planned to purchase glasses online but his staff and opticians were great and so were the prices on everything.

Dr. Press (the other doctor in the practice) took the time to explain eye health and the tests he…read morewas conducting. A great experience and we will be back. I would not hesitate to recommend to anyone.

I have never paid over $300 for an optometrist, and the prescription he gave was wrong. They…read moreoffered to pay me the $20 co pay, instead I sent them the correct prescription I got from Costco, neverf heard back. And the wait was very long.

cannot give this business and the staff enough stars!! 5 stars just isn't enough!!!…read moreI've had severe issues with vertigo and lights for about 5 years now. I have always put off getting my eyes dilated and treated, even though I knew I had cataracts. The left eye was the worst for me and that's the one the light bothers me in the most that sets off my vertigo. I was absolutely petrified to get an eye examination done. However, Dr. W and his staff made me feel so welcomed, and everyone in the building from the front desk all the way back we're very very educated all around, starting with the receptionist who is an EMT. We talked for a while and I was telling her my concerns about even having a visit; she was very reassuring and comforting. The doctor's assistant was very helpful and kept telling me to just take deep breaths to calm down. Vertigo is something that really affects me badly and a trip to have lights put in my eyes actually terrified me. But she kept reminding me to breathe, to take a break if I needed to shut my eyes during the examination, and was very patient. The ophthalmologist himself was a God send! Not only was he highly knowledgeable in his field of ophthalmology, he went on to ask me other questions about my health as he compared my health and my situation to my chart. They had my records from the hospital in Gloucester VA. I didn't think they could get those but they had them and we're on top of everything going on with me not just

Great group of peeps if you have an emergency on vacation at the beach and all your contact lenses…read moreand your spare pairs end up in the ocean!!! You have your own eye doctor fax them the Rx and go there to pick it up and for $20 fee, the lenses are yours. They were so nice.

I will not go anywhere else ..the staff is very friendly. We have been going here for at least 12…read moreyears. .My husband and I go to Dr Rahber and let me add , not for him I would be blind, he caught my glacoma in time. My husband went to him and Dr Rahber also sent my husband to the eye institute because he suspected that he had MG.Dr Rahber has saved us both from getting much worse. He is the best and the office staff can not say enough about them.......S.Fehre

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

Employees were very nice and accommodating. Service was excellent. Their hours aren't…read moreaccommodating enough,,however. Hopefully, their hours will improve in time.

This is an extremely well run office with a knowledgeable and caring staff. I highly recommend…read morethis office!