This branch is very convenient. There is usually a guard to open the door to the bank for u or…read morewatch that u r save at the atm. The bank tellers are courteous. I prefer the old set up with the desk walls for privacy but this branch offers so many positives. Large parking lot is especially great - a stall is always available.

We made an error sending money through Venmo, the receiver refused to refund our money. We made a…read morepolice report. Venmo was not much help. We contacted our bank, they pressured Venmo to refund the money. Venmo complied. We want to thank the staff at our branch for their help. They are the best. They are always courteous, security opens the door to enter. Old school banking, the best.

I've worked with Christopher Chow at WestPac Wealth Partners both in a professional capacity and…read morefor personal advice. He and his team are top notch in every aspect. They are not pushy sales people at all. They have a very comprehensive approach to planning that goes well beyond what many other financial professionals do at other companies. This includes reviewing all areas of your financial picture - real estate holdings, P&C insurance coverage, business succession planning, and income tax savings, to name a few. They are also a brokerage, which means they have access to various insurance carriers to find the best product for your needs. If you are looking for a true "advisor" and not a life insurance agent masquerading as one (you know, the ones who suggest a whole life policy for everyone), then hire Christopher Chow.

I would not recommend anyone to work with this company. I do not find them to be trustworthy or…read morereliable. The company has poor customer service. My husband and I had a video conference with them. They were on it when making the appointment. After much discussion and we decided not to go with them, the response time with emails to transfer the retirement to the new employment was difficult to say the least.

As a fellow Certified Financial Planner, I've known Lincoln for many years now. He is one of the…read moremost caring trustworthy guys in the business. I have referred a few clients over to him and he has been open and honest and I have no hesitation to recommend him.

My family and I have been using this insurance company for years now. Our agent at the time was…read moreLori Yano, but she left the company I think and we were reassigned to Shaun Hamada for a few years now and he's is amaaazing. We normally sit down with him annually to go over our retirement, life insurances, etc. He is very knowledgable and friendly. He breaks down the process or procedures so we could better understand their policy and what we need to do. My kids have Gerber Life Insurance, but we also signed them up for NY Life because the premium fees are very affordable. The premium for even my wife and I are great. Even better in the long run. If you ever want to get insurance from NY Life, I would recommend seeking for Shaun Hamada. Their parking lot is within the same building on the 1st/2nd floor. They provide parking validation so make sure you bring your ticket.

Back in Feb 17, 2018 we went over to the offices of NY Life. Did all the paper work with a lady who…read morewas not our agent. So she could not give us any answers. Father had a small life insurance policy. They said check would n Be in the mail within 3-5 weeks. Today is May 12, 2018 and no check. I did reach out to them and all paper work seems to be gone. Said a check would be issued by May 1 or so. Hope to get something from them soon. What if the policy was for say 100K for a million! Would they EVER pay? I hope to see interest tacked on to our check if we ever get one. Story to continue...

Kelly P is still my pro tax preparer and she is the BEST. She is friendly, approachable,…read moreknowledgeable, and quick. I am very satisfied by the services that H&R Block has provided me, especially with my tax pro preparer. Mahalo Kelly!

Mr. Nakao was Wsome. He was efficient friendly and professional!…read more He was quick to answer any questions that we had!

My parents love banking at this Finance Factors. It's in Manoa next to Bangkok Chef. They've been…read morehelped by Jennifer for the past 11 years. I believe she is the branch manager. My mom tells me how helpful Jennifer is. She contacts my parents about promos and higher interest rates. I don't bank at Finance Factors, but had to drive my mom here the other day to get some documents signed. I can see why my mom likes Jennifer. Jennifer is very personable and knows her stuff about banking.

The nicest staff in this neighborhood location. Clean & 2 assigned parking spaces just for…read morecustomers. If you live in Manoa Valley this is a great financial institution that's right in your area.

I had an unexpected financial emergency and needed money right away. Mahalo to Princess Rosal for…read moreher professionalism and for being so personable. The same day application, approval and fund transfer to my bank process was so fast! One Main really helped me out and saved the day!

Having survived a pandemic financially was really tough. Decided to seek some help from this…read morefinancial institution and this particular branch on South King Street was very pleasant to work with. Ray M. Mota was very warm as well as Belly Jean Sotelo. Kayla also helped along the way. Mahalo for your help. Everyone should give this place a try!

Keri is a phenomenal Loan Officer. She is exceedingly knowledgeable about all types of Home Loans…read more Keri and her team are quick to get a pre-approval and are supremely thorough with every detail in the transaction. Keri and her team go above and beyond for clients to ensure they are always getting all of the attention they need, and deserve. Her company offers competitive rates which is optimal in today's market. I am constantly impressed with Keri's professionalism and hard work ethic. I have no doubt that her whole team at Homebridge all has the same work ethic and values when taking care of their clients. I would love to give more than 5 stars if I could! CALL THEM TODAY! You'll have THE BEST experience when Home Buying or Refinancing.

Keri S. at Homebridge Financial Services did an amazing job with the loan process in purchasing our…read morenew home. My husband and I had been working with a different lender that is local. Our experience with the first lending office was terrible. We were going to give up on getting a house because it was so stressful and unprofessional. Our realtor, Tina Marie Garcia, told us that we should see Keri and what she can do for us. My husband and I were very apprehensive at this point because of our previous experience with the other company. However, we decided to give it one more try and contacted Keri. Keri was absolutely amazing! She treated us so kindly and professionally. Her work ethic is great! Keri made us feel like family. She listened and did exactly what she said she would do. Her commitment and passion for her job is unparalleled. Our family now lives in the house we always dreamed of. Btw, we got an amazing rate. So much better that the other lenders. Thank you Keri!!!