Very problematic. I went in for a relatively simple problem and instead of doing an x-ray (which should be included in the consult) followed by simple treatment, they wanted a 600 dollar CT scan in order to continue, totally unnecessary. Thankfully, I declined it. I went to another dentist in another town and had exactly the right treatment, with x-ray, all for the price of the consult:. It's a shame because there are nice people who work in that office and they are kind when you ring them. But it's not good to try and take people for a dental ride. I hope they learn a lesson and don't do this again. read more

Dr Anbis Dottie and Sarah are absolutely amazing. They have been taking care of me since I moved here to Newyork. I feel safe and relaxed every time I visit them and the work Dr Ambis does is exceptional as well as the environment of the place. Thanks again for all you do read more

Very very dishonest clinic. I have my MetLife insurance from Cornell University and asked Dotti if this was covered or not before my first visit. She was very certain about this and claimed that it would cover at least 60%. Guess what, after three-time visits and paying over $1300, I only received around $130 from the insurance company. I called MetLife and they told me Ambis Dental was out of network. What a scam!!!! Later, I argued this with Dotti. She was extremely rude and told me that the insurance company sucked. She never admitted her fault. Dotti was very nice if you spend money. Once I decided to switch to another dental office, she became very mean and impatient. What a mercenary woman!!! She also promotes a CT scan to everyone, which costs $700 and is pretty useless, unnecessary. I was spoofed and $700 was wasted. This is 100% fraud. Indeed, if you really want to do a CT scan, Aspen Dental does it free for the first visit as preventive care. I am not trying to promote Aspen to people but at least their price are transparent. Very unhappy experience with Ambis. If you want to save money, NEVER and EVER come to Ambis Dental. read more

I am a first year student at Cornell University. In November, I noticed my wisdom teeth growing in and was alarmed. On top of the stress of school, I was now concerned about the state of my teeth, wondering if I would need to have surgery in this new setting. My mother turned to the Cornell Parent's Facebook Group, where Dr. Ambis came recommended. My mother then called the office to discuss insurance with the receptionist. She was told that our insurance was in network and that a regular x-ray would be $250 and a CAT scan would be $580. Then, my mother had me call the office to schedule an appointment. Upon arrival, Dr. Ambis did not explain to me what type of scans I would need and quickly ushered me towards the CAT scan after briefly examining my teeth. As a first year student, 3000 miles away from home, already stressed by school, I simply followed without question. After my scans were taken, I was told to send the address of the office that would be removing my wisdom teeth. I was told that they would be sending the scans via CD, not digitally. Soon after giving the address of my dentist at home, I was notified by my dental office at home that the CD had broken in the mail. In response to this, the dental office at home attempted to call Dr. Ambis' office multiple times and left messages. Additionally, my mother called multiple times and also left messages. It wasn't until nearly 2-3 weeks later when I personally texted the receptionist that we got any response. They agreed to send a new CD. This next CD arrived safely. However, this whole exchange had taken over a month. Then, my dental office at home was unable to open the CD. They were unable to see the scans and had to send me to another office. This second office was also unable to open the CD and view the scans. I had to have CAT scans retaken here. At this office, my CAT scans were only $250, much cheaper than the $580 I was charged at Dr. Ambis' office. For reference, this office was in California, a state where cost of living is much higher than upstate New York. I had my wisdom teeth removed here, and for the removal of all 4 teeth and the CAT scan, I only paid $594, much cheaper than the $680 ($580 for scan and $100 for consult) I was charged at Dr. Ambis' office. Overall, my visit with Dr. Ambis' office was a complete waste of time and money. While Dr. Ambis' office has modern technology like the CAT scanner, they lack modern standards of communication. Even with their outdated methods of communication with the CDs, Dr. Ambis' office cannot even effectively communicate, as multiple offices were unable to open the CD.  Did the office bother to check that the CD was readable before sending out? Calls and messages were not returned, which is inexcusable.  Dr. Ambis takes advantage of vulnerable college students, charging them an exorbitant amount for unnecessary scans, and then sends CDs which were damaged and then not recorded properly. read more

I had my excellent experience there today. My ceramic crown was getting loose and fell out. I called in the morning and they responsively got my appointment set at noon in an irregular open hour. Dr. Dotti is very friendly with her heartwarming smile and she helped me with getting prepared for everything nicely. Dr. Ambis is rather knowledgeable and professional. He in detail asked what my situation was and then did a precise evaluation. They surgery done by him was perfect. He explained patiently what was needed to be done and what the options were and then, boom, everything got fixed neatly. Besides the regular stuff, they also educated me about oral health and gave me useful information I wanted to know. It's the right place to go to get your dental issues fixed;) read more

At the request of Dr. Ambis's office, I am revising my review. Here are the facts: I called to make an appointment to evaluate possible TMJ. I have no dental insurance and just assumed I would be paying out of pocket. However, on the phone, they ask me "do you have regular insurance?" I say yes, but I don't have dental. They say "oh dental does not cover TMJ, but regular insurance does, so bring your card so we can charge your insurance." I think GREAT, that's awesome. At the visit, they feel strongly that I need a CAT scan right there and then. I express my concern about insurance not paying for it, but they say insurance usually reimburses at least 50%. Oh, and Dr. Ambis is sure to mention that getting a CAT scan at his office is better than going to Cayuga Medical, because his machine has "less radiation." I decide to go ahead and do the CAT scan. After my insurance claim comes back saying Ambis's office is out-of-network, I email their office: "I received the bill from your office for the remainder due for my CAT scan. I was hoping to wait to pay it until my insurance company reimbursed me, but Excellus says that you don't take their insurance? Are they right? Do you not accept insurance?" Ambis's office responds: "Hi, Kerry! We haven't heard back from the insurance company here. We work with Excellus all the time so I am not sure what they told you. We have seen them reimburse 50-80% of our charges on these same procedures for other patients so I am confused about what their problem is. My assistant comes in on Wednesdays and calls the insurance companies while she does her other work b/c sometimes they have us on hold for 40-60 minutes. She will call them this Wednesday on your behalf and when they actually come on the phone, she will address your issue and get some answers for us, and if they won't help her, then I will get on the phone. I am still expecting them to pay, and we can wait to see what will happen before you clear your balance." In the end, after more back and forth, they finally concede they are out of network. They don't take insurance at all. So, these are the facts and the emails are verbatim. You can decide for yourself whether or not the above sounds misleading. Don't get me wrong - this is ABSOLUTELY on me, and I was a real idiot here. read more

I had a fantastic experience! I was a little nervous at first, since I'm not from the area, but I was blown away with Dr. Ambis's professionalism. I had a cavity that was causing severe pain whenever I had to eat, and they were able to provide me with a temporary filling after a quick examination. The procedure was quick and painless! Dr. Dotti was even nice enough to drive me back home, so I wouldn't have to wait for the bus in the rain. I can't recommend them enough! read more

I love Dr. Ambis! He's a great dentist, and takes the time to learn more about me and any issues behind what he sees in my teeth. He remembers things from visit to visit, even with 6 months in between. I've also been really impressed with the business side of things as well. Dr. Ambis has been really helpful working with my insurance and ensuring I don't pay for more than I need to. I can't recommend this practice enough! read more

I am so disappointed for not checking these Yelp reviews earlier. I was led to believe I would be reimbursed for the fancy X-ray and $1400 dental splint. In one month, I spent over $2000 I'm this place, and I have excellent insurance, including dental, through Cornell. I was told by my insurance company that I was overcharged for everything (a quick Google search will give you a range for splint prices...$1400 is well above the range), and that the $550 x-ray was unnecessary. I could have gotten similar results, covered by my insurance, with regular x-rays. Interesting to read that someone else here had a similar experience, and was told that dental insurance does not cover splints. If they knew this, why not be upfront? Very dishonest. read more

Looking back at the students who got mislead and end up spending hundreds of dollars on top of their expensive insurance, this awful dentist office should be condemned and nobody should ever go to this place. Shame on you! read more

Disappointed. They led me to believe that they take my insurance but they required that I pay up front and they would submit a reimbursement for me. However, it turns out that they are out of network on my insurance and I did not end up getting reimbursed for my cleaning. After inquiring with the dental office about it, it turns out that they don't take any insurance at all. I got scammed. read more

Dr. Ambis is the best dentist I've ever been to. Not only is he "painless", he cares about you and your health. I have had many procedures done by Dr. Ambis from cleaning, root canal and an implant and I have been totally satisfied with all the work performed. The office staff is exceptionally friendly as well. I would recommend Dr. Ambis to anyone. read more

I recently had x-rays, an extraction, and a root canal taken care of by Dr. Ambis and his staff. The level of dental care I received by Dr. Ambis and his entire staff was Top Tier. Extremely thorough personal services. The office is clean and professional but also comfortable. After my experience with this dental practice, I would recommend them to anyone who needs a friendly dentist office that cares about there patients and does quality work. 5 Stars. read more

I contacted this office for a rush appointment as my daughter's front crown fell off on a day that she had lots of appointments. They were so kind to me and Dottie went so far as to give me her home cell number to reach her in case I had scheduling issues come up. They were helpful in answering questions for pricing and options which were important as my daughter is attending school at Cornell and your dental insurance was for California only and we were going to need to pay cash for the services. I really believe anyone would be in great hands coming to this office as they are extremely professional and trustworthy. read more