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HTx Pain Institute - Dr. Edward Baumgartner Jr

4.1 (9 reviews)
Open • 7:00 am - 5:00 pm
Updated 3 months ago

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KSF Orthopedic Center - Dr. Timothy Miller

KSF Orthopedic Center

2.5(24 reviews)
0.0 mi

I shattered my ankle/lower leg in a freak accident in the middle of August 2016…read more I saw Dr Kant initially at the Red Oak location, but was referred to Dr Miller as he is the resident "ankle specialist" at the Dotson/Willowbrook office. I required surgery to reconstruct/reset my ankle & lower leg bones. Dr Miller is a smart guy, seems younger than average for his role & knowledge, but most importantly, he did a four hour surgery & reconstructed my ankle using three plates & 28 screws, and it went off without a hitch. No errors, infections, issues. It's been two weeks since the surgery & I'm amazed at how good everything looks & how well it's healing. I followed all of his instructions & am on track to be able to walk again before Thanksgiving as a result of his efforts & my following instructions. The nursing staff here has been equally wonderful - knowledgable, available, empathetic, helpful, and friendly. I'm about a third of the way through my recovery, but the worst parts of it are over & right now is really about recovery & physical therapy - I'm very impressed at how it's all being handled at this location. The front desk employees can be hit and miss; some are friendly & helpful, I've also encountered aloof & ridiculous. There's also the issue that the front desk charges $30 GD dollars to sign your short term disability form...can't file without a signature, won't sign without the money. Highway robbery. Don't worry though. Wait, skip the front desk, and talk to the surgeon's nurse. They'll hook you up with a signature for your docs for free. (As it should be.) #lifehack

The call center experience needs improvement. Staff can be difficult to understand, and the…read moreinteractions often feel impersonal and scripted. I was contacted specifically because an earlier appointment had become available, yet I was required to go through all of my information again, including my phone number, address, and insurance details, as though I were calling to schedule a brand-new appointment. If the office is calling an established patient to offer an earlier appointment, the process should be simple: verify the patient's identity, confirm the new appointment date and time, and make the change. Repeating information that is already on file makes the call unnecessarily lengthy and frustrating. A more personable, efficient approach would greatly improve the patient experience.

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Cathy He, MD - Pain Management - Dr. Cathy He

Cathy He, MD - Pain Management

4.0(4 reviews)
5.5 mi

Dr He is beyond compassionate. She has given me the closest pain free life I've had in 10 years…read more All without narcotics ! My Lumbar Spine has collapsed and I'm not able to have a surgical correction. I know I will always have this pain but, Dr Cathy He has given me a way to live with it via lumbar injections every few months. She gets 10 Stars from me Colleen M Bradford

If I could give more stars for Dr. He, I would. I have multiple types of neuropathy in peripheral…read morenerves in my leg following a knee arthroscopy. Note I had multiple arthroscopes in the past due to signify trauma in the leg. the initial neurologist recognized it but said hopefully it will heal. Well it did not. My ortho of 20 years never had this issue arise. I found Dr. He on my own and reading her bio, I saw a glimmer of hope that she just did not give meds. She looked for quality of life solutions. My first visit was just that. She listened, set up a plan, the office helped navigate stubborn insurance and finally she was able to do the diagnostic procedures leading Me to the correct surgeon to do the first of my peripheral nerve surgery. coordinating with the plastic surgeon, Dr. He managed my pain through the first nerve surgery, which was a lot less painful than what I was going through. However, I have some issues remaining and will probably have a second round of surgery. this Is conservative and acceptable because you lose feeling and you don't want too much feeling to be taken away if you have to endure this. I write this long review because orthos in the Houston area are not up to speed on managing nerve pain that arises after arthrosopic knee surgery and it was almost a year before I found Dr. He. I went to many after that surgery and was met with ...that's too bad, no never saw that before and I wish I could help but I can't and I don't know anyone. Dr. He remembers everything and is so compassionate. One of a kind and not like any other pain management doctor I have ever been to. For those of you wondering, my nerves affected were the saphenous nerve where a neuroma was found above my knee not anywhere near the surgical site, severe superficial peroneal nerve entrapment and moderate entrapment in the deep peroneal nerve. those were all addressed the first surgery. We just targeted another area on the saphenous nerve and the sural nerve. Truly an amazing doctor and person.

HTx Pain Institute - Dr. Edward Baumgartner Jr - painmanagement - Updated October 2026

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