They spent weeks mulling over whether they would pay my homeowners claim. In the end they denied…read moreciting legalese that had no apparent connection to my situation. When I requested an explanation in English the adjuster just talked in circles providing no clear answer. This was done after refusing to come to my home to see the damage firsthand. I would give them a zero if I could.

Absolutely livid. Received an email that my automatic payment was cancelled due to an issue the…read moreprevious month. So, I paid my bill manually on it's due date. 2 days later the automatic payment went through so they effectively charged me twice. This put my bank account into the negative and I called to refund one before my bank charged me an overdraft fee. They told me I will have to wait 10 days for the payment to cycle before they could start the process for a refund. So now I'm hit with an overdraft fee and have literally no money. I am way too poor to be able to afford this.

Cheryl was pleasant, professional, and best of all saved me $700 per year on my home owners…read moreinsurance by switching from Allstate. Even without the much heralded "auto-home bundle" I'm well ahead of the game now. And the coverages I got are better...you can't beat that! I'll be switching my auto to her soon. And who knows, maybe I'll even get some pet insurance (I got a good quote, but have to pace myself). Give Cheryl a call, because as an independent agent she can probably get you better coverage for less money! And if she can't, it cost you nothing but a few minutes to try.

From the owner: We help you design the insurance package that works for you. We do the busywork so that you don’t…read morehave to.

Allstate is the worst insurance company I have ever dealt with. After signing on with Allstate…read morewith both my home and auto for what I thought was a good rate. I paid in full, then 3 months later received an additional bill??? They claimed my house was 546 sq feet bigger than any other company have worked with over the last 30 years or the town??? I immediately cancelled both policies and returned to my old Ins. company. I would NOT use this company for any insurance needs pretty sure I was caught in a SCAM.

From the owner: As a Personal Financial Representative in Worcester, I know many local families. My knowledge and…read moreunderstanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

I am being charged interest on a loan that I don't recall taking out. I requested documentation on…read morethis and was assured that I would receive an itemized list of the charges on this load and a copy of the check with the endorsement signature of who cashed the check. I did not receive the check copy only the interest rates being deducted from my policy. I am going to attempt to contact this company again on Monday to get the copy of this check. If I can't get I will be contacting better business for their help.

Terrible customer service. It's almost impossible to get hold of someone, and then get the…read moreinformation you need. Phone calls are not returned nor are emails. What normally would take two or three days take more than 10 days, that's after taking two weeks to try and get hold of somebody. I would rate a -10 if I could.

Highly recommend the Zawada agency as they are very responsive and knowledgable with any questions…read moreand concerns regarding policies and claims. Very easy/non-stressful experience which is not always the case with insurance.

Zawada Insurance is great! I deal with lots of insurance…read moreagencies and this company is definitely top-tier. You call and you get live people answering the phones and you feel like they really care about earning/keeping your business. Give them a chance to give you a proposal, you won't be disappointed.

Very nice people in the office and are always helpful. I love that you can insure and register your…read morevehicle here, all in one visit! Being able to get plates for your car is a huge time saver! I absolutely recommend this insurance agency.

When I shopped around for insurance at first, A Affordable found me the least expensive insurance…read more However, it kept going up every year, even though I was accident free. I questioned that and they told me they checked all other insurance agencies they work with and what they had quoted me was the cheapest I ended up calling one of those insurances directly and they gave me a quote that was $800 cheaper a year.

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more