He's above the mark of much recognized intelligence. Many illogical repair techs in the field who rip people off and consider themselves "technical geek genius" along with confused ranting irrational complaining customers wouldn't recognize or can't begin to process a millisecond of the knowledge Ed has, even in his "static deflecting wristband." read more

One star is even too much, but had to give him that to write the review. Facts: This guy knows very little about computers. He seems to have a great deal of state-of-the- art tools and equipment, seemingly brand new, very much unused. His turn-around time is atrocious. I gave him my laptop to repair, quoting what I'd be willing to pay and, coincidentally, that is exactly the amount (ok, he tried to disguise it by making it a few pennies less) and even remarked about the 'coincidence') which he charged me. Just under $100.00 He REPLACED my hard drive. Not a repair as far as I'm concerned. He gave some lame, fictitious, very convoluted and unclear condition which was the problem. (I'm no dummy about computers, but I took it to him feeling he was the expert beyond my capabilities.) I myself have ''repaired' several computers by replacing the HD, and in most cases that will fix the problem, but I had hoped his experience and training(?) may lead to a better solution. (and cheaper) The HD he installed, had virtually nothing on it in the way of software. The existing HD on mine was Win 8.1 and he installed Win 7 (which if given a choice I Iike better, but not the point) and what is worse, it apparently is a pirated copy of that OS, and now I'm haunted with a plethora of demands from MS to get an authorized copy or authorize this one. I'll leave it that his pretentious attitude and the affectations that went with it almost forced me to double-up in Bwahahahahahahahaha laughter or to vomit and couldn't decide which was more apt, so I paid the man and left. read more