I watch them work on my vehicle and they had appeared to be a kid doing the job half the time he…read morewasn't even there and then when I got the bill, I realize they charge me for the entire time they had the vehicle even while it was not being worked on. My brakes work worse having brand new pads And rotors than it with the original ones that wore out. When I tried to have a conversation about this, they were defensive and told me that I could get new pads and bring them back and they could put those on instead. I took it to another shop. Turns out the kid didn't put them on right. They are overpriced liars; $700 for labor, and I brought all of my own parts . Avoid the shop at all costs.

j&w is honest, reasonably priced, and trustworthy. this is the only mechanic in pittsboro i will…read moreuse going forward. i have used them for years and recently they have come through for me once again with their honesty and flexibility. you are able to schedule appointments ahead which i highly recommend, but they have also been able to look at my car on short notice. it's a 10/10 for me.

Their communication is great, and the work was done on budget and on time. I would recommend using…read morethem and I certainly will again.

Paid out of pocket for body repairs to my vehicle in July of 2024. They gave me an estimate as…read moremultiple repairs and then regenerated it at $400 less as a single repair. They told me it would be 10 to 14 days but they had the vehicle for 1 month and still didn't finish all of the work. Not only that, the cost reverted to the original estimate amount. When I picked my vehicle up, they turned it over with it running. I didn't think much of it until I got to where I was going, turned off the ignition, then found that the battery was dead. Additionally, they didn't assemble all the trim which ended up falling off, broke the switch on the inside of a door, and I found sever divots and unpainted portions of the damaged area. They refunded me the cost of the unrepaired part and offered to fix the door switch but I didn't want to deal with them anymore so I got out of this situation before I got even more frustrated. My mechanic recommended CSI and my experience was so bad, I'm going to a different mechanic now. In my experience, CSI was very expensive, very slow, had bad communication, and performed mediocre quality work.

I needed my car repaired after being rear ended. My insurance company recommended this repair shop…read more The staff is friendly and helpful and the check in process is seamless. I appreciated the nice person getting my car seat out of the back as that's locked in tight. They are professional and courteous at this location and it's easy to locate the shop. I will update once the repairs are complete.

I cannot recommend this shop. They damaged a component on my car resulting in a very expensive…read morerepair and they refused to own the situation. I will never use this shop again.

WTF? What kind of body shop puts in a new back window WITHOUT SEALING the edges? Big puddle of…read morewater inside my trunk. These people were so incredibly nasty to deal with that I won't dream of even coming back to address this issue. Not only did they do a horrific repair, they were exceptionally rude...

AWESOME SERVICE!…read more Brown Brothers came highly recommended from a former employee of theirs, and honestly that says a lot right there. Bobby fixed my van doors, neither of which would open, and now they both slide like silk! And he did the job for half the price of the quote! In fact, they even washed my van! I could not be happier, would not hesitate to recommend them, and definitely for any work I need done, Brown Brothers will be THE ONES I go to without a doubt. THANK YOU, BROWN BROTHERS!

First time at Performance for car inspection. They had me in and out within 20 minutes. Front…read moredesk staff very welcoming and friendly

Today I took my car to have a leak in one of my tires fixed. I was told it might be an hour, but…read morethey were done in 25 minutes! They were courteous as well! Very happy!

Working with greg and his team was an amazing expirence they were extremly knowledgable on…read moreeverything about my vehicle and I truly could no be more happy with how my restoration turned out.

Best Service I could have ever asked for!!! Incredibly nice crew who were happy to help us! Highly…read moreRecommended!!!!

Such kind and flexible professionals running this business. While waiting for Enterprise to get…read morethemselves together (sigh), Matthews Body Shop allowed me to adjust dates/times/pick-up/drop-off which eased so much stress! I was informed along the way of the progress and timeline of my repairs. Would absolutely go back to them! Their repairs were flawless, quick, and I couldn't even tell any damage occurred in the first place. Well done and will be recommending to friends and family!

Great family owned business. They fixed my relatively new but damaged vehicle to perfect condition…read morein a matter of days. They were professional to deal with and delivered what was promised. Would certainly recommend and go back to them.

Great place for auto care. Oil Change, Tire Rotation, Inspection and bigger jobs they do it all…read more Won't break the bank. Very friendly and helpful.

Had to change my radiator and this place did an amazing job! I went ahead and got my oil change…read moretoo. When a part I gave them didn't match, they not only called to update me but also were able to get the right part and fix my car within a day. I definitely recommend this place if you're in Durham and need to get any work done on your vehicle.