1. Edmonton South LINE-X

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Edmonton, AB

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Edmonton South LINE-X

2.0 (1 review)

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8 years ago

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ABC Muffler & Hitch Shop - Photo

ABC Muffler & Hitch Shop

(19 reviews)

I live in Edmonton…read more That means every couple months (or weeks) I gotta deal with catalytic converter thefts. It's a plague here. Frankly, we were tired of waiting until some jackass decided to saw off our cats and leave us without. This has happened to too many neighbours. We went to see the folks over at ABC Muffler, and Trevor gave us a bunch of options for our vehicles. It was booked within a couple days, and they sorted us out completely. Now, it's VERY unlikely that any thieves will have the time or the blades to make a mess of our catalytic converters. We're going to ABC for everything for exhaust and towing now. Thanks folks!

I have never felt so uncomfortable or threatened in my life. I have spent the weekend trying to…read moreprocess what occurred but I wanted to share my letter I sent to the shop . I recommend avoiding this shop . This is my (Jennifer Shaw) formal written notice ahead of me coming in tomorrow. I am writing to formally state that I did not authorize the removal, replacement, or modification of either catalytic converter on my vehicle. I brought the vehicle to your shop after being referred from North Kia dealership for a catalytic cleaning as discussed. Any work performed beyond what I authorized was not approved by me verbally or in writing. On August 7th when I went to pickup my vehicle I was told that the work was required due to an engine code. However, based on the vehicle's configuration, further diagnostic testing would have been required to properly establish that either catalytic converter had failed before any removal or modification was performed. No such testing was presented to me prior to additional work being done on the vehicle, and performed without my consent. I have also formally filed a consumer complaint with AMVIC regarding this matter: AMVIC Case Number: 26-08-133 Submitted: August 9, 2026 I also learned that your shop is unlicensed (SINCE JAN,2026) and your shop did not abide or enforce AMVIC requirements. I am therefore demanding the immediate release of my vehicle, and return of unauthorized removed parts on Monday, August 10, 2026 while this matter is being reviewed. I was not advised, and did not give authorization of the work that was performed, and I dispute any charges relating to unauthorized services. As part of the complaint and to document the condition of the vehicle prior to the work being performed, please provide copies of all written diagnostic records and test results from August 5, and August 6, 2026. Including, and if performed during the initial assessment: Exhaust back-pressure readings (PSI) Thermal readings before and after the catalytic converters Intake manifold vacuum test results Results of the physical tap and visual inspection Exhaust separation/bypass test results Along with diagnostic codes, scan tool data, photographs, notes, or other documentation relied upon to determine that either catalytic converter had failed. Please preserve all records, photographs, diagnostic data, work orders, technician notes, and removed components relating to my vehicle. I expect my vehicle to be released to me Monday morning, August 10, 2026: The removed parts in the trunk without requiring me to accept or authorize the disputed work.

Partsource - Frontage

Partsource

(13 reviews)

Yeah, no. This is the closest car part store to my house, so I keep giving it chances and it keeps…read moreletting me down. I'll start with the positives - they seem to always have what I need in stock (if I know EXACTLY what I need) and the staff are generally friendly. Now for the frustrating part - they never seem to be able to find out what parts my car takes. We had the batteries die in both of our vehicles over this last cold spell. Took an Uber to Part Source and told them the makes and models of our vehicles, assuming that (like most car part retailers), they would have as system that would tell them which batteries we needed. They told us they weren't confident in the battery we needed and asked us to Uber home, take the batteries out of our vehicles and Uber back with them. That was out of the question, so we insisted that they find out what batteries our cars took. They couldn't figure it out and they don't do exchanges (which ultimately makes sense, but then I think they should be confident in their recommendations). This is just the latest in a series of frustrating instances where we were sold the wrong part at the suggestion of the staff and were unable to return it or they didn't have the knowledge necessary to help. I really think this location could invest in a bit of staff training. No one is ever able to confidently recommend anything and buying a part for your car that you can't return is intimidating.

They're not bad for parts. But you have to phone them in order to inquire if they have what you…read moreneed in stock and to get a price. Their web site is useless and is the worst of any retail chain store that I ever used.

Edmonton South LINE-X - autopartssupplies - Updated October 2026

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