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    Partsource

    1.7 (13 reviews)
    Closed 9:00 am - 6:00 pm

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    1 year ago

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    11 years ago

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    6 years ago

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    3 years ago

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    5 years ago

    Terrible customer service . Rude staff . I will never purchase another thing there for myself or any of my customers needing parts

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    11 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Wrong parts .they said they had it ,drove 60 kms to get it .the only parts that they list wrong .never trusting them again .

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    7 years ago

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    10 years ago

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    10 years ago

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    BTR Auto Repair and Tire - Fake negative reviews, consulting firms trying to take advantage of small business

    BTR Auto Repair and Tire

    (10 reviews)

    BTR has received an email stating that we have negative reviews on Yelp and google and for a fee…read morethis "consulting" firm can take them away. As a small business who depends on word of mouth and customer referrals we take this very serious. The reviews are scathing and false and do not reflect our customers experiences. the email is copied below to show how people try to make money off fake reviews! Subject: Negative reviews Hi jason, I came across your Google reviews, found your star rating is 3.8 with some negative reviews appearing in search and maps whenever people search for your business. We can certainly help you to delete the unfair Google reviews permanently and re-establish the brand reputation. We do not charge anything upfront, and you can pay a small fee only after the successful removal. I have attached a screenshot of the listing for your reference

    Went here today to get my winter tires put on my car and get the all seasons off…read more Overall the experience was pretty good - the counter guy was friendly, the service was done in a reasonable amount of time - later than I was quoted, but it appeared the place got a little busy during the time I dropped off my car to when I picked it up so I didn't hold that against them because that's understandable. Normally $120, I got a $20 discount which means it was only $100 plus GST, which was cheaper than anywhere else I investigated. The only thing that put a damper on the experience is I got charged $10.20 for a nondescript "Shop supplies." What kind of "shop supplies" do you need just to swap out seasonal tires? If it was something like rags that's the kind of thing that you should have on hand anyway without charging the customer for it. If it was for air that's a bit of a dick move on their part. If it weren't for the fact that they had a better price than elsewhere, I wouldn't have tolerated that. Also, they did an "inspection" on my car which is not something I asked them to do - very very odd. Other than those 2 complaints, though, things were pretty good. $10.20 isn't really enough to make a complaint to the manager, but I'm debating whether or not to do it now. I wish the previous shop I got this done at hadn't closed - they were really good and didn't nickel and dime me for "shop supplies." EDIT: After speaking to a mechanic friend of mine, I have discovered this is in fact standard practice amongst shops, although I'd never seen it before. I've given them 1 more star from my previous review. I've never had repair work done there - if I ever do I'll see what happens and maybe give them another star yet.

    Auto Imports - These are perfect rotters; the vehicle only has 63,000 km!

    Auto Imports

    (14 reviews)

    The service is friendly.. they seem knowledgeable... or they did until I brought my car to another…read moremechanic just for a second look. Turns out.. the repairs that Auto Imports said I needed and quoted me for, didn't need to be fixed at all. Nothing was found to be wrong with the vehicle and the second shop showed me nothing was wrong. So I suggest you do your own research. I know 80% of the comments are positive...

    Safety inspection:…read more Safety inspection: We took our used vehicle for an insurance inspection. The fee was reasonable to pay for finding them online. We knew we needed to do some work and it was expected buying an older vehicle. We do need it to be up to standard to feel safe and reliable. We got the report and over-priced estimate but we just assumed today rates are very expensive repairs to vehicles. We took the report at face value and paid a fee and we were not willing to put out 4000 for repairs of a 2009 Lancer. We then took it home and ordered parts and did repairs ourselves on weekends and evenings. We used the report given to make all the safety requirements listed that needed to be DONE according to the in inspection report Auto Imports provided. We then took the vehicle back to them after we did all the required replacements listed on their report and paid for a wheel alignment as well as it was also required on our list as another fee for safety inspection. We then were told a whole NEW list of repairs again pricing well over 3000. The repairs listed were NOT on the original repost. They came up with a Whole new list of repairs to be done. This is not a good way to do business. The same mechanic did both reports... I ask how it is possible and how it is fair to the average working person. We needed a smaller vehicle cheaper on gas for commuting to and from work. I do not understand this type of Shady business practice. No matter what you say... in defence it is never going to explain this type of business practises. You give a person a report of repairs .. a person using this list like a checklist to do repairs only to then make a NEW list of repairs. Either you need a new mechanic or like I say Shady business. Trying to take advantage of people in today's economy is horrible.

    Partsource - autopartssupplies - Updated May 2026

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