I had an urgent flat-bed tow need on a weekend, and needed a tow service not enmeshed in the City of Chicago's legalized auto-theft impound system. Ed answered the call and sent one of his best truckers-- someone patient and composed even in the most agitating and inefficient impound lot situations (that being Sacramento Blvd, Lot #6, on a Saturday afternoon). At that impound, bureaucratic hurdles and a long wait at every step prevented Ed's tow operator from taking his next tow jobs, but they remained professional and understanding of these circumstances beyond our control. Ed was communicative throughout and accommodating of unique situational needs such as obtaining on-board dash camera footage. They took great care with my car, loading and unloading it, and great care of bikers/pedestrians/buses/etc. driving through downtown (I had to ride in the tow truck since the City's improper and illegal tow of my vehicle had damaged it). I highly recommend and trust this service - in an industry where trust and reliability are so rare. read more

A+ tow service, sadly a rarity these days, both on service and on cost. Very nice, very reasonable ($100 for a four-mile flatbed tow,) very quick service and great communication. read more

Sometimes you get stuck. In my case, my car was dead at work. I needed to get this to my shop ASAP. I called my auto shop and they recommended Edmond's United Towing. He was very professional from beginning to end. I texted him the location of my car and met him downstairs with the keys. He got to my job in no time flat and got it on his truck safely in the blink of an eye. Tow truck drivers are usually scary and intimidating but he was friendly and very accommodating. Met him at the shop and it was seriously so inexpensive and affordable considering I might need a new alternator from the shop. I totally appreciate him saving me and bringing my car to the shop, otherwise I'd be screwed. I plan to use Edmond's United Towing for my future towing needs, you should too. read more

What a wonderful, pleasant surprise. I needed to have a work van towed at a late hour, and was lucky enough to try Edmunds United. Joe K. answered the call, and met me at the site of my dead vehicle, and did so in under 45 minutes, even picking me up along the way to save time. Joe was polite, thorough, and got my van where it needed to be in very short order. Needing to have a vehicle towed often puts you in a spot to be taken advantage of by unscrupulous drivers, that know they have you at their mercy, and will gouge you. This was absolutely the opposite of that. The price was more than fair, Joe was great, and even dropped me off on his way home. I couldn't be happier, and if I (hopefully not) ever need a tow again, I will certainly try Edmunds as my first choice. Highly recommended! Thanks guys! read more

My Jeep battery was DOA after an afternoon of shopping at Old Orchard Mall. I called Edmond's and they arrived in about 25-30 minutes and towed my Jeep to the dealership while I waited for an Uber ride home. The tow truck driver texted me pictures of my Jeep siting in right in front of the dealership service bay, as well as pictures of my car key getting put in the after hours box. I've never had such thorough and thoughtful service from a tow service before. I'll highly recommend them to anyone who needs a tow. read more

This company was an absolute lifesaver. My car was stuck in the snow in an alley near my house. Edmond's was only one of two companies that even answered the phone; the other company wanted nearly $400 and couldn't get to me for at least an hour. Edmund's had a driver here in 10 minutes. The driver was extremely courteous and had me out of the alley and on the road in 5 minutes. He even stuck around to make sure I was able to get back down the alley (I took a different route the second time haha) and into my garage. And they charged a fraction of what the other place quoted. I will definitely be using Edmond's if I ever need a tow again. read more

I also got stuck in an alley. Amazing & attentive service... managed to tow me out in no time at all after first trying to get my car unstuck by shoveling, rocking, and other means in order to save me money. (I was pretty sure that I needed a tow though). Next time I need a tow, a jump start, have a flat, etc. I will be sure to call them first. Very glad to have found them. read more

So Joseph literally just came through because for some reason my key wouldn't allow me to get inside my car. a lot of people were overcharging me when i called other places and we're so doubtful because i drive a bmw. they were saying, "its going to be hard, bmws arent easy". Joseph came to where I was at in 5 minutes. nice dude, literally took less than 10 minutes on my bmw and made it looks easy... lol. gave me a fair good price compred to what everyone else was offering. Joe if you're reading this, thanks a lot man! if anyone ever needs a tow or gets locked out their car i DEFINITELY reccomend this place to call! thanks you again!!! read more

I called them for a remote tow and they handled it with amazing ease. It turned a morning disaster into a much less stressful event that I had to handle while at work. Pick up and delivery was ahead of the estimated time and the price was just as quoted when complete. This will be my go to towing service from now on. read more

I got stuck in my alley after a big snowfall. I called around 10pm and Joe came within 20 minutes. None of the other towing companies even picked up the phone! They got me out quick. Very reliable. read more

After having my vehicle completely stop on me in the middle of a rainy cold Chicago night, and of course Triple A's response time was 2 hours, I decided to give Edmond's a call. Wow is all I can say about their service. The owner answered the phone directly, dispatched someone, and had a tow truck for me within 20 minutes. Mind you this was at 3 am in the near south end of Chicago. My destination was up north hence why I called them. The tow truck driver (named Joseph) even decided to take me home, assured me that my vehicle will be dropped off at the proper destination and even gave me a call the following day to confirm all the details. I have never had this kind of service in my life. 5 Star all the way!! read more

My car stalled out on the highway and thankfully they were there in ten minutes. Very friendly and professional. Went out of their way to make sure I got home safe and my car got taken care of. Highly recommend this place! read more

Excellent service. I never got a tow before but I hope they are all like this in the future. Called the night before and got a quote. Reasonable price and quick estimated time of arrival. Had to go to work so I called in the morning during rush hour to see if they could pick up my car then. Not only did they arrive in 30 minutes, but they took $15 off the total price. Whole thing from phone call to drop off took less than an hour and fifteen minutes. A++ read more

After calling 7 different towing companies on Sunday night around 3 AM I finally found Edmonds towing spoke with someone from the office he told me it would take 30 min after 35 min nobody showed up yet so i called back and he said it would take 10 more mjn, about 25 more min the tow driver name brett took my car to the nearest mechanic because thats what my ins company covers for roadside assistant. The tow truck was professional and nice enough to take me home which was about 2 miles im very precise when it comes down to time so 4 1/2 star and most definitely recommend this towing company read more

Ray was great! I was stranded with a stalled car on Western near Peterson, and he came to get me within 20 minutes of my call. He took great care of my car - towing it about 4 miles to my mechanic. He was very friendly and courteous. He even gave me a ride to my house afterward, saving me the hassle of finding a way home. read more