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    Edmonds Pharma Drugs

    4.0 (1 review)

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    Shoppers Drug Mart

    Shoppers Drug Mart

    2.6(22 reviews)
    4.2 kmMetrotown
    $$

    Came during lunch time and not one cashier was working. When something went wrong with the self…read morecheck out machine. It just kept on beeping cashier notified and I had to leave the machine to find someone for help. I ended up going to pharmacist to have him call someone. Service is as artfully bad

    Attention an issue on My 22, 2025 I purchase at one of shoppers located at #246-4492 Kingsway…read moreBurnby. I intended to buy this promotion box as a gift suggested by sales agent. the outer packaging displayed the products inside, and it appeared quite exquisite; however, the packaging was not transparent, so I relied on the image shown on the outer box. Despite the high price, the inclusion of a 50ml perfume made it seem acceptable. but, the redeem card was sealed inside of box, need to open the box to do the redeem, and need to pay before open it, made it is final sale. However, upon opening the box that evening, I was shocked to find that the products inside did not match what was depicted on the outer packaging. Instead, I found it is free simples, which I typically receive whenever I buy perfume. At that moment, I felt a deep sense of betrayal that words cannot fully express. No wonder why make you pay before open it and soon you open it you own it, and it is final sale. This is embarrassing and insulting gift to give to anyone. I have previously purchased similar mini perfume sets, and the outer packaging has always accurately represented the contents, either through transparent packaging or by the sales associate opening it for me to view. This was my first experience buying a mystery box from a major retailer, and I find it shocking that such practices exist in Canada. It feels like a breach of trust, manipulating customers in a manner that is simply unacceptable. A Friend told me it is false advertising, I should get my money back. Therefore, I have strongly request a refund for this purchase. I have been calling and calling to now, and following up emails, As I have not yet received any response, This issue has caused me considerable frustration, could anyone advice me on how this situation will be addressed?

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    Shoppers Drug Mart
    Shoppers Drug Mart
    Shoppers Drug Mart

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    Pharmasave

    Pharmasave

    2.8(4 reviews)
    6.4 km
    $$$$

    I won't be using this location again. I am now 3.5 weeks into waiting for a prescription to be…read morefilled. I have called several times and they say they will call back. It is a small store, poorly organized and alarmingly the person who answers the phone often can't find me in the system OR my prescription even though it is supposedly pending. I will be recommending to the neurologist who is referring his pt's here, to try an alternate location. The service is not adequate, and this also leads me to question if there are any quality concerns or safety with compounded meds. They MUST be done right or they can endanger your health. I would NOT recommend this pharmacy based on my experience over the past month. PS as a footnote to this entry...I have been awaiting this prescription and have given Jeffrey clearance to fill it since I will be paying for it . During this call, he had a Dr call and stated he would call me back. He called me back Monday evening and told me the prescript was still not filled and that I had 'been asking a lot of questions' which is not the case at all. PLEASE think twice about leaving compounding prescriptions here...I really, really question the safety and quality given the slow experiences I have had. I have used pharmacies for my family and myself, but have never experienced this before. Really disappointed and surprised...

    The only reason I gave a 5 star is because I went in yesterday and a person named Mark was so…read morehelpful. He even faxed a peace of paper for free for me. I didn't know where is the closest faxing place. All together I had a great experience.

    Shoppers Drug Mart

    Shoppers Drug Mart

    3.4(18 reviews)
    3.6 kmMetrotown
    $$

    This review is for the Beauty department of the Shoppers located in Metrotown mall. I stopped in to…read moreask when their Smashbox and Benefit Christmas sets would be available. The sales associate told me I would need to wait until after Halloween, but asked if I would be interested in attending a special Smashbox makeover event. She gave me all the info about the event, talked to me about Smashbox as a company, its products and even helped me to try out the primers and gave me a little sample as well. This visit took much longer than I expected and my boyfriend had wandered off a long time ago. But I very much appreciated the personal attention that the sales associate gave to me even though it was clear that I wasn't planning on buying anything that day.

    Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.

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    Shoppers Drug Mart
    Shoppers Drug Mart - Charles Stuart Model gets her beauty supplies here. Model: Dana T.

    Charles Stuart Model gets her beauty supplies here. Model: Dana T.

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    Edmonds Pharma Drugs - drugstores - Updated August 2026

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