This pharmacy is located on the 2nd floor of Yaohan Centre in Richmond. NO. 3 Road near Cambie…read more The store is next to a Dr's office (Dr. James Hung & Dr. Allan Tsang) Staffs are nice and friendly. They try their best to fill your prescription as fast as they can. Prescription fees are not as competitive as Costco; but I understand that it's hard for small business to compete with wholesale price! So, what can you do? I mean, if you came out from Dr. Hung/Tsang's office and this is the only pharmacy next to it, I'll only go there if it's super urgent or whether I have time to go to another pharmacy, which might be cheaper. Overall, it is a small + nice little pharmacy!

I've never caught the names of anyone of the pharmacists and perhaps I should. They are always kind…read moreto me even though they always seem so caught up in work. Kent Pharmacy does exactly what you'd expect from a pharmacy. You provide them with your prescription or have your physician send it over and they fill it for you. Not unlike any other pharmacies, they'll take note if you've been prescribed something new and educate you on if it's best to take in the morning, evening, with or without food, etc. It's hard for a pharmacy to go above and beyond, but I've received exceptional service from them and witnessed it as well. On one occasion, I was prescribed a new drug and after educated me on it's side effects they provided me with supplementary vitamins to counter some of the effects with the additional effect of benefiting my diet. I didn't expect this whatsoever and even wondered if this is normal. Most recently while waiting for my prescription to be filled, I witnessed them helping someone who was asking about a glucose monitoring machine. All the person wanted was to take a pic so they knew what it looked like and the pharmacist suggested she take it home to keep. Again, I don't know if this is common practice, but I thought it was really nice of them. In any case, I will continue to pass my prescriptions through them even though there are many pharmacies around me. (I think New West has more pharmacies than coffee shops.)

I have been going to this pharmacy for close to 5 years straight now, 6 if you count the year I…read morecame on and off throughout. The pharmacists are friendly, attentive and hard working, quick but meticulous. They are great with prioritizing for efficiency, and working with one another to ensure that customer service is always first and foremost. Unlike at the bigger stores, you get the idea that they are working hard and doing a good job for you because they want to, not just because they have to, or should. They provide punctual service, with fluid workflow even during busier hours, and if you are a regular , they prioritize learning your prescriptions and medical needs/history, so that things are always ready for you when it comes time for your refill pickups. My family and I are treated LIKE family here. There is even fresh, hot coffee throughout the day, everyday, until closing, which is pretty much accompanied by donuts or timbits on the regular as well. In addition, the store is always clean, tidy and organized. These kinds of personal touches, make even the busier days, or longer wait times, seem like nothing at all. I highly recommend this pharmacy. They are even connected and affiliated with a doctor's clinic now, that is also a walk in clinic, and frequently accepts new patients, if you are looking for a regular doctor. Both places are great and I would definitely recommend using their services!

Each time I stop into this very professional yet friendly pharmacy, I find an item that must come…read morehome with me. There is a wide variety of therapeutic skin lotions, and a concise selection of vitamins and supplements. Burt's Bees and Avalon are also on the shelf. The duty pharmacist speaks with respect to each customer wanting a prescription filled, and I have stood aside while the meds are dealt with - my product can wait - I would rather have the focus on meds if it were my prescription. That said, what strikes me, and keeps me returning is the fine attitude of the pharmacist on duty. And for those - ahem - private functions, the selection of gels and condoms is surprisingly - um, blush - large. And right at eye level! Merchandise is thoughtfully arranged, with boxed tissues and paper towels up top, sunscreen, shampoos and stuff for all of your body parts easily located on natural wood shelves. You won't find a toaster or furniture here - but a fine array of potions, lotions, salts, and oils. The entrance is on the driveway into the parking lot, on the Main Street side, between the credit union and the IGA. There is a bistro table and two chairs outside where you may perch and rest before continuing the Tour de Main Street.

I need a flu shot for my twins at centerpoint medical centre but unfortunately theyre out of those…read morevaccines , so they refer us to the next door which is a pharmacy. Weve met sarah who is very Nice and accommodating. She have explained the procedures of rhe shot and talk to my young twin boys how easy and not painful the shot is. My twin bots are really anxious of getting the shot but tha ks to the great patience of ms chloe the pharmacist who really really great on her profession she managed to administer the shot in spite of multiple attempts and lots of assurance for my kids. Sarah and chloe did a great job of that time and i am truly grateful of their service. This pharmacy is one of a kind, the service and the treatment to their customers/guest is something the best unforgettable experience i have gotten so far from a pharmacy here in canada. 5 stars to both ladies.

A decent pharmacy with averagely attentive pharmacists. Convenient location next to the clinics,…read morebut not that there's a larger Shoppers right around the corner.

I was in the hood and noticed from the window that they had some back support options, therefore,…read morecame in to browse at prices and options. Primarily it's a place to get prescriptions filled with some over the counter items. Friendly customer service.

Great service,fast,and friendly. I have tried all the big stores to fill my prescriptions being…read morethat I am a senior citizen. This store was fantastic. The only reason I didn't give it a 5* rating was because it looked dirty.

The pharmacists are very friendly and helpful - they went above and beyond to assist meread more

DO NOT GO HERE! They prescribed the incorrect medication and make blister packs with missing meds!…read more They prescribed me the wrong medication! They didn't even call to ask if they were able to substitute for the regular version, vs the extended release I was prescribed! I take alot of pills and tried their blister packs to help me organize. Numerous times they missed medications in the blister packs! I'm so thankful I had noticed and had extras at home. I stopped using their blister packs because of the inaccuracies. I changed pharmacies due to their inaccuracies, missed pills, and overall lack of consistency. It's scary to think they are providing blister packs to patients that could be missing required daily medication.

Ken is awesome. I've known him for a couple of decades. I hope to start getting prescriptions from…read morethem again. I only left because Naz Wellness forced me to. Otherwise they wouldn't help me with injections. My hands don't work well enough. Now Naz wants to charge $30 each time.