I really like to keep my dollars local, BUT I will not go back here again. Came to have artwork…read more framed. A 3 week wait. OKAY... returned 4 days after due date. Not ready yet...but it will be before closing (3 hours away). Or tomorrow. "Your sign says you are closed tomorrow". Oh, he said he will be open tomorrow because "I have been so busy". I'm not pleased, but okay. Return the following day...made a special trip, I don't live close. Closed and for the next 2 day. Go the next day. Sign on the door says "be back shortly". The Saga continues, now a week after promised date.

They did a nice job framing a print for me but beware of their hours. I stopped by multiple times…read moreduring the week (mid afternoons) and they were closed. No sign on the door saying they were closing early. I called multiple times to try to verify their hours and they never called me back. Because of that I will use other places for framing in the future.

I took a large , heavy blanket to them for framing. Mark took a particular interest in this project…read moreand did a terrific job. He was creative, resourceful and saw the job to completion. I highly recommend him and Phoenix for their professionalism. They go the extra mile!

I have done business with Phoenix Art Restoration in Issaquah for many years and had been pleased…read morewith their work. On 1-31-2023 I brought in 3 silk screens and 2 paintings to be deordorized and appraised which I had acquired It was from a smoker and the art work needed to have the tobacco smell mitigated. They had done this in the past for a silk screen with the same issues. It was done in a matter of weeks and at a reasonable price. Not so with this lot. After not hearing from Phoenix for several weeks I called and was told "someone would let me know" when they would complete the process. I was asked to pay $200 which was not an issue. I called every month and was told it takes a long time to get smoke out of silk. During the summer I called and was told again that my art work was not done. This is 6+ months and "still not done". I wanted my property back- no one knew exactly where it was but would look for it. By this point I felt that my art was being held hostage. They "found" it and set it back to Issaquah on August 5, 2023. I was told I had a balance of $460. Phoenix said that the work was not done because I requested items before deodorizing was complete. During this period of time (June 25) I brought in a Purple Heart awarded to a close relative severely wounded in combat. I wanted it to be placed in a shadow box. Last week (September 29) I walked by Phoenix while shopping at Gilman Village. Imagine my surprise when I saw a sign on the store window that Phoenix Art and Restoration was closed! Luckily someone was inside and gave me back my Purple Heart- It had not even been started on! What a disappointment and a scam. I would have liked to give negative stars to this dipicable business, but apparently that isn't an option. Do not trust any of your valuables to this business.

I had a disappointing experience at this Hobby Lobby location…read more I approached an employee who appeared to be a manager after hearing a "Code 7" call and seeing her quickly come over to the party decorations section where she was organizing merchandise. I politely said, "Excuse me, ma'am, could I ask for help with something?" Before I could even finish my question, she completely ignored me. She didn't look at me, turn toward me, or acknowledge that I was speaking to her. After waiting a few seconds, I felt awkward and said, "Oh, never mind," and started to walk away. That's when she responded with, "I'm waiting," in a tone that came across as rude and impatient. I then asked whether they had a specific item in stock. She told me no and said she had supposedly placed an order that morning and was waiting for it to arrive, but it never came. The explanation was unclear and not very helpful. What made the experience worse was the overall atmosphere. Several employees seemed unfriendly, and I felt like I was being looked at rudely while shopping. Additionally, there appeared to be numerous employees standing around the checkout area, yet very few were actively helping customers or processing purchases, which was frustrating to see. Customer service can make a huge difference in a shopping experience, and unfortunately, this visit left me feeling unwelcome and dismissed. Just to be kind, i got my $5 worth of stickers and wil be spending $50+ at michael's instead.

I always have a really hard time finding anything here...including a person to help me look. About…read more70% of the store is dedicated to decor, things along the lines of "live laugh love" which ends up really masking the reason I am sure 90% of people go there, which is for supplies. The layout of this store is not intuitive. There were cricut items in 3 different aisles that weren't even near each other. No rhyme or reason. With a store this size, they really need to adopt the Home Depot model where you can look up an item and it tells you what aisle to look in. I was trying to make a craft that I had found on tiktok and I could not find most of what I needed. Spent an hour looking to just get 3 of the 12 things I needed. They were out of weird things too, like all of their scrapbook paper that looks like wood/flooring was gone. And they didn't have green paper. They had a spot for dollhouse mirrors but none available. They seemed to be out of stock of most things, other than the cheesy decor. The prices are great, but the customer service, ease of finding things, selection, and availability keep me dreading a trip there.

I go here to get my prints done for local art shows. I love the convenience as they're open…read moreconsistent hours and are usually very quick and professional! Plenty of parking in the shared lot and in all the items I've been there, there's not been a line or a long wait. They offer many print services that you can access day of and they don't have the same print minimums as some businesses. Check online, email or call if you have questions about your specific print job.

Got passport pictures( for my 8 month old) done here and they were great ! Highly recommend.read more

Every time I'm here the customer service is terrible. They need to hire more people to be on the…read morefloor. I asked one of the employees for help finding a product in their store and she told me to find it myself. Very unimpressed

The company may carry a lot of items, but what is actually in stock at the store feels much less. I…read morefeel like I get lucky if they actually have what I want in stock. Their delivery service is also worthless. I provided VERY explicit instructions for how to find my apartment, including instructions to call me if there were any difficulties in finding it, and noting that they should ONLY leave the package directly at my door. They never called, and wound up delivering my purchase to someone else, effectively stealing my money. I would not trust this company with another delivery. Call ahead to make sure they have what you want in stock so that you don't waste your time.

Outstanding photo printing services Great customer service…read moreand support I highly recommend this business.

Good quality work. They were too busy? to give me good customer service. I had to call back several…read moretimes to get their attention. The order turned out OK quality wise. I wanted to send them a guide print to serve as a reference but they would not let me do it and no proofing available. It was a large Giclee so I was a little concerned as I have not ever worked with a lab that refused both guide print and proof. It was a reproduction of my wife's oil painting so color matching is important to us. Communication was over the phone and email so I might have gotten better service in person. A bit defensive when answering questions. Maybe it was me? or they are just too busy because they do good work at reasonable prices.

Wandered into this art gallery yesterday in downtown Edmonds. Attracted by the beautiful…read morephotographs in the picture window. After being greeted by the photographer and his dog, I looked at all of the photographs with my boyfriend. They are mostly stretched on canvas with some framed prints along with a selection of photos on metal. He also sells his work on cards, individual prints and on a calendar. All of the items on canvas and metal are the same price, based on the size. I purchased one of the photos of Second Beach, WA for $39 pretax. Randall gave it to me with a certificate of authenticity, autographed it, and included a free calendar, free Edmonds guide where the cover pic had been taken by him, and a handout of his classes. Randall offers photography lessons at various on site locations. He proudly told us that he loves to teach and offered to teach us. Not a photographer by any means, so not going there. All of the pictures are nature scenes. We saw some of Utah, Arizona, and Oregon but most of them were taken within Washington. He captures great light and colors in his pictures. He explained that he uses a slow shutter time and doesn't use PhotoShop or alter his pictures in any way. This is a great find. I'll be back!

Randall Hodges is probably the most amazing photographer I've ever seen. His gallery is full of…read morelovely and colorful photos that look like paintings! His impressive work isn't PhotoShopped--it's all Randall taking the perfect shots. In addition, he's just plain a nice guy. He teaches excellent classes and has proven results. After a one evening class, I felt like I could take beautiful photos. He uses old school film techniques with digital camera. He gives great feedback and is very available to his students. He helped me feel confident and competent with my camera. I highly recommend his gallery and lessons!