Initially I was happy with the service and they said I was a great candidate for it but…read moreunfortunately it only lasted me 3 years. I tried contacting them for a retouch up and they said they would have their providers get back to me after 3-4 attempts. It's like they took my money and didn't care for the customer "lifetime touch up policy "....Im going back to glasses and contacts.

Dr. King was/is probably one of the best doctors I've interacted with for any surgery. I got LASIK…read moredone on my eyes, which were around -4.5 to -6 in prescription. Yikes! We interacted first via zoom call for virtual consult and later I went in for an in-person free consult. He performed thorough testing and was able to schedule me for the same week, which was perfect for my schedule. Overall surgery lasted about 10-15mins but I was at the office in Renton for about 2-3 hours for repeat testing on eyes to make sure they were stable. No issues in surgery and post surgery, while waiting for my spouse was offered more numbing drops. Glad the office was looking out for my well being. Followed up next day with another doctor and was out of the office within 10 mins for a 3-week follow-up. Haven't had any issues so far and got great results. What stood out for me was the last thing Dr. King said, which no doctor has ever said, "Thank you for your trust." Any surgery is stressful to think about, but it's great to see a doctor that values the patient and is meticulous about his work.

I had RLE last week with Dr. Schmitz and it changed my universe. I missed a lot of the last 10+…read moreyears by not prioritizing my vision. He's kind and he's present. See his bio; it's a good read.

I have nothing but good things to say about the staff that works here. Thoroughly professional and…read morefriendly. The reason that I gave four stars was because I had heard so much about Refractive Lens Exchange (RLE). Over and I heard about not needing readers. So, the first night, I couldn't read my phone, but that's to be expected. But I'm a week in now, and I can't read very well up close, and I still have halos, and blurry vision. I can see very well far away, but I'm getting concerned about the flashes of light I'm seeing in my left eye. The radio personalities who tell you that you'll never need readers, Bob Stelton, Softy Mahler, and Ian Furness, should really be held accountable Everybody tells you it's affordable, but I consider over $15,000 to be quite a lot of money. I had hoped for great results, but I will be in readers the rest of my life. I'm not thrilled about that. Just be aware that great vision is not guaranteed. Also, I should mention that while I agree the procedure is mostly painless, it was pretty uncomfortable for me. There are constant drops, and you see strange patterns and colors, and you're supposed to keep the eye being worked on open, but after a while you can't tell if it's open or closed, and there's pressure around the eye. I didn't want to be too negative, but I'm just saying the things that I wish somebody had told me.

Dr. Samuel Seto, of Eye Clinic of Edmonds, is rude and unprofessional. He spoke negatively about a…read morepatient, with staff members, thinking he could not be heard. There is lack of communication between office staff and Dr Seto. The office staff confirmed my complete eye exam would be covered by my insurance that that was not the case.

After seven years of going to a highly visible vision center in Downtown Edmonds, I finally…read moreswitched and I'm so happy I did. I saw Dr. Steven Seto at Eye Clinic of Edmonds for the first time today and I'm impressed. He's honest and very knowledgeable. He answered my questions without any hesitation. While the appointment took longer than expected I couldn't be happier and I will definitely be back. 1. Dr. Seto is an Ophthalmologist not an Optometrist. 2. They didn't charge extra for retina scans. Technically, Dr. Seto visually inspected the retina instead of a machine taking images of your retina. However, here is the difference. The machine only has you looking forward while Dr. Seto's inspection had me looking in all directions. I have a hard time believing the machine was able to capture the sides, top and bottom, but I could be proved wrong. 3. Dr. Seto stated straight up that my vision technically didn't warrant prescription glasses and I could get away with readers from Costco. In this day and age, who is that honest? I have been buying glasses from the other place on 5th every year for seven years. 4. Finally, I could actually get an appointment. The other place doesn't book a year out so you have to call for an appointment since they won't call you. And if you can get an appointment at the other place it won't be with the same optometrist. I walked out of Eye Clinic today with an appointment for next November. Impressive. Can't recommend them enough and if you look at my profile I don't do this very often.

Alderwood Vision Source is amazing. From the ladies at the front desk always getting me in quick,…read moreto the techs that are always so friendly and ask about my day, to the doctors who listen to my concerns, to the optical staff that have so much knowledge and a great selection of glasses to choose from. Everyone is great! 1000000/10 would recommend to anyone.

We had an unfortunate experience with our 8 year old son trying on special contacts at this…read morelocation. We were not thoroughly briefed before the appointment that staff would not be allowed to assist him with the contacts, and that parents weren't supposed to be in the room while he was trying them on. This was a traumatic experience for our son (the contact got stuck in his eye and the doctor had to use a small plunger to pull it out after I begged them to) but especially traumatic as parents watching our child struggle while the staff did...nothing. I hate leaving negative reviews but parents need to be told EXACTLY what to expect so this situation doesn't happen again. No, we will not use this business again nor can we recommend it.

Best service you could ask for in eye care also they have a wide selection of stylish framesread more

If you have astigmatism, consider a different place since Dr. Wong will charge an additional $135…read morefor fitting contacts. Our insurance did not cover this part of the routine eye exam. My wife's doctor before did not charge her for this, and my eye doctor also will not charge for it. Kaiser Permanente's eyecare will not charge for it either.

I am a nurse practitioner myself and did a lot of research before deciding upon Visian lens surgery…read moreas I was not a candidate for less invasive procedures. I wanted to make sure the surgeon I visited had a breath of experience and training. After the experience I can truly saw I was impressed from my initial consult all the way through surgery and after. Dr Patel does fantastic work he is great at communicating, has a wonderful bedside manner and an amazing team of support staff. I wake up daily amazed that I can now read the clock across the room without glasses or contacts! I was so impressed with the operation aspect of the business, the entire staff is friendly, communicative, professional and values your time, investment and confidentiality.

Always behind in their scheduling. My eye's vision is worse after the cataract surgery....Patel…read moreupsold me on a trifocal lense that doesn't work. Horrible experience all the way around

Dr. Sea is great. She is very capable at what she does, yet efficient and no big personality to…read moredeal with or manage. The office staff are very friendly and there is NO high pressure to buy glasses in the office. I got good tips on eye care from Dr. Sea, and good explanations to understand my prescription and such. The whole appointment only took 30 minutes. So nice and easy. I am thankful to have found them!

My daughter (10) has Amblyopia and we found this clinic in our network so my wife took her for her…read morefirst appointment earlier this year. It was poorly communicated and I thought it was poor communication between my wife and I as far as after care goes for our daughter. We took my daughter to the follow up and I've never had any eye issues in my entire life so I don't know anything about eye conditions so I had a few questions during the appointment. She, the optometrist, was super nice but seemed very rushed and answered as quickly (and vaguely) as she could. I was ultimately trying to get an explanation on what's wrong with my daughter's eyes. After the third time of asking the same question, she answered but still sugarcoating it for some reason. I'm not a child, tell me the truth and be straightforward! You're not doing me any favors by telling me simply "there's a SLIGHT change." So in the end, her prescription changed and we have to pay for new lenses which I thought was what I was paying for cuz that's what we were talking about right before I agreed and handed them my card. They call me back a few days later and say it's not covered so I'll have to pay the full amount. Then I ask what the difference is and they say no, you haven't paid anything yet. ???????? Apparently that charge was just for the visit and that's somewhat abnormally high for a copay ($65) and so I call them back and ask if none of the visit was covered or if that's the actual copay. I was told the she had to ask the manager then she never called me back and somehow not picking up my calls at all. Such a money grab. I don't know what they're doing there but they need to be re-trained on how to care about clients and understanding patients/parents. I wouldn't expect someone to go into a fancy restaurant and know how to pronounce the bougie names or even know what they are if they've been accustomed to steakhouses. Definitely not going back. How do you not know what you charged me for? I trusted you without questioning anything and now that I have the wherewithal to ask, you don't even know?? TLDR; they don't care to explain anything except the options available for taking your money. Unacceptable. 1 star only cuz I can't pick ZERO stars.

From the minute I stepped through the door at King LASIK I knew this was the place to be. The…read morewaiting room was comfortable with snacks and coffee available while you wait. From there, they brought us, my husband came with as my driver, to recheck my eyes. We then went into a room where my eyesight was checked again by a doctor and finally by Dr. King who did my surgery. He was very personable and made me feel like I was an actual person not just a number. They offered a sedative but I declined and we then went to the surgery area. While I waited my turn, I relaxed in a massage chair which was a very nice touch. Once in the OR, the procedure took maybe 10 minutes and they talked me through the entire process. They asked me questions about myself which helped take my mind off of everything going on. After a quick recheck to make sure everything went well, I was on my way with my instructions, new night goggles and a bag of coffee. It was also a great comfort that, during the entire process, my eyes were checked several times by different doctors to make sure everything was correct. That night, I got a text from Dr. King checking in and I was very impressed by that. I never expected that! I was back the next morning for a recheck and was in and out in 20 minutes. There is a lot to commend about King LASIK but the top two things are the people and the facility. I don't think I could have asked for nicer and more confident staff, from the front desk gal to the doctors. The facility was also super clean! Very modern and comfortable as well. If you are considering LASIK, seriously look no further!!

The procedure was explained thoroughly and the entire staff was warm, comforting, and inviting. May…read morebe helpful for an information sheet and faq sheet to be provided post op to understand schedule of medications and what to expect. Overall great experience and would refer others!

My recent appt to scan for cataracts and glaucoma and to determine if corrective lens were…read morerecommended. Melanie was the assistant who did preliminary work. She was quite kind and informed me of what to expect from each procedure. After a 20 minute wait, Dr Do performed some tests and examination and explained some of the results to me. They said another test was needed. But it could not be completed today. I asked if it was because my eyes had been dilated. Dr. Do said no the person who does that test doesn't work on Tuesdays. I expressed my frustration that I was scheduled for a glaucoma exam and one of the people who performs a glaucoma test doesn't work on the day my appt was scheduled. Dr Do quite rudely responded with"What do you want me to do?" Not in an I'm here to help way but in the you are unreasonable and I am annoyed way. Even though it was more than reasonable for me to be frustrated that I would need to come back for a second appt due to this lack of patient consideration in scheduling. I said you could start by not being rude. At which point, Dr. Do very slowly laid one hand in his lap and placed the other on top, leaned forward and as condescendingly as possible said, "She's not here today." At this point, not wanting to be treated in this manner again, I asked if I could see another dr on my return. Dr. Do said yes, grabbed his clipboard, very curtly said go to the front desk and stormed out of the exam room. By the time I gathered my things and walked out into the hallway, Dr. Do was at the reception desk impatiently waving for me to hurry down the hall. Some of the information Dr. Do had provided was confusing to me and some of my questions went unasked because of his abrupt end to my appt. I did call to ask my questions but there was some guesswork involved in the answers I received because I was not talking to a doctor. Maybe I'm wrong, but I expect more respect, maturity and patient concern from a doctor who involved in my care. Maybe the other doctors in your office are more capable of understanding and caring for patients. However, at this point, I do not feel at all comfortable returning to an environment. where I've experienced such an extreme lack of professionalism and consideration.

I am deeply disappointed in the care my Dad received from Northwest Eye Surgeons and Dr. Rostov…read more Despite placing his trust in them for cataract surgery in March 2022, my Dad was met not with compassion or medical excellence, but with indifference, excuses, and substandard results. In March 2022, my Dad underwent cataract surgery with vision correction on both eyes. One eye, however, was left with only 20/40 vision, and both eyes now have numerous black dots that partially block his vision in the outer corners. This was far from the expected outcome, and even Dr. Rostov and her team acknowledged at the time that this result did not meet expectations. But by April 2022, the tone shifted. Dr. Rostov and her team offered explanations that were not only incorrect but astonishingly careless. First, they tried to blame the outcome on diabetes--despite my Dad not being diabetic. It's shocking that such an unfounded excuse would even be suggested. Then, they blamed retinal issues, citing a referral they themselves had made to a retina specialist. This, too, was baseless, as my Dad's retina was confirmed to be healthy. These attempts to deflect responsibility felt dismissive and unprofessional. Between April and September 2022, we pursued every avenue they suggested--multiple follow-ups, eye drops, and laser treatments--but none of it helped. In September, when we tried to schedule the next recommended follow-up, we were suddenly told we'd have to pay out of pocket, despite it being part of the plan to address the ongoing issues. This was incredibly disheartening. In May 2023, we met with Lance Baldwin, the "COO". His response was cold and devoid of empathy. He insisted the outcomes were acceptable and even scoffed when we mentioned reporting to the Washington Medical Commission, implying they had inside connections and had no reason to be concerned. This arrogance was shocking. In June 2024, my Dad sought help through the UW medical network. After thorough evaluations, the doctors concluded that his ongoing problems--black dots and glare--were due to issues with the lens implants themselves, particularly reflections from the edges of the lenses. This confirmed what we had suspected all along. In August 2024, Cookie Dalgado stepped in, offering some hope. But after my Dad declined their proposed terms, they completely ghosted us, despite promising a response by the end of that week. This entire ordeal--from the surgery in March 2022 through the months of follow-ups and attempts to find solutions--has been long, painful, and exhausting. We made countless visits in good faith, always hoping for a resolution. My Dad, who is 80 years old and doesn't speak English, has suffered deeply, both physically and emotionally. For months after the surgery, he couldn't sleep due to discomfort and anxiety over his vision. It is truly heartbreaking to see an elderly man treated this way--dismissed and left to suffer as if he were nothing more than a burden. Northwest Eye Surgeons' handling of my Dad's care has been profoundly disappointing and, frankly, inhumane.

I am very happy with my cataract surgery and follow-up at Northwest Eye Surgeons. The office runs…read morelike a well-oiled machine with a separate well-trained person for each function. The care quality is great. The surgery was painless. Staff checked my eyes at every stage before and after surgery. I only met Dr. Psolka for a minute but he did a good job since my new lenses work well. Dr. Tok, who does the post-surgery checks, is warm and reassuring while also being thorough and competent. I highly recommend this office in Sequim.

While their surgical work was excellent, they have tried to bill me twice now for tele-health…read moresessions THAT I NEVER HAD, and have ignored my requests to disenroll me from that aftercare program. Do I have to take this to state regulators just to get a response???