I hired Sunshine to clean myhouse.. every two weeks. Rocio has worked for me for 8 years and I've…read morealways been very happy. Most important is that I can trust them with my keys to my house, because they have impeccable integrity. I trust them with my house, my things, my animals and everything has always been well cared for. I also love that Rocio and her crew leave the house clean, organized and she's always thinking about ways I can better organize what I have. I've also hired her for parties and she and her crew have helped prepare food, clean glasses and plates from guests ongoing through the event, and replenish drink and food serving areas. She is extremely nice.. and over the years I've recommended her to several friends who all still use her, in places like Palo Alto, Mountain View, Los Altos and even Berkeley, which I believe she goes to for clients once every week or two.

It's been over a year that I've had Rocio and her team clean my place, and I highly recommend her…read morebusiness! They have incredibly fair pricing. They leave my house spotless. They are great with following different instructions. And on top of all that, they are really nice people. They've worked with me and my schedule, have been excellent in communication, and they have consistently provided high quality work. If you're looking for a solid team for your housecleaning, Rocio's is the one! ******Earlier in 2013******* They've continued to do a great job into 2013. First worked with them back in September 2012. Hired them to do twice monthly cleanings and was very impressed! Great team, and highly recommended!

Jana responded quickly to my request for an estimate and was able to assess the job remotely…read more The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

I recently hired Ruth and her team for a deep clean and organization of a 2-bed, 1-bath space,…read moreincluding the living room, kitchen, inside windows, and partial garage/laundry area. Overall, they did a fantastic job! They spent 5-6 hours working hard, and the entire place feels incredibly fresh and much cleaner. On top of the great work, Ruth was incredibly nice, flexible, and accommodating when I had a couple of last-minute schedule changes. There is definitely great value for the amount of work they did. My only piece of advice for future clients is to be very specific with your directions if you have exact preferences for how things are organized or handled. Because I gave them a lot of open-ended freedom to move and organize things, a few things got a bit mixed up (some clothes were bagged rather than hung, and a couple of items were accidentally tossed or handled a bit too roughly). However, the team is incredibly well-meaning and hardworking, and I'm certain they would follow any specific checklist you give them. I would definitely recommend them for their work ethic and great service!

Great communication and overall a really good experience! I had them come for a deep clean before I…read morefully moved into a new apartment. They did a great job on the floors, chandeliers, mirrors, windows, and removing most of the dust throughout the apartment. The place felt much cleaner and more move-in ready when they finished. Overall, the service was great and a good value for the price. I will mention though a few details were missed, like the bottom inside of the fridge wasn't fully cleaned and the kitchen counters were still a little dusty, but overall I was happy with the clean. I would hire them again and just provide a more detailed checklist next time.

I reached out to Lorhany after seeing her amazing reviews on Yelp. She is great with communication…read moreeven while she was away on vacation and when scheduling changes came up, she was still very communicative and worked with us to find a good time. The service itself was absolutely amazing. She and her team are friendly, professional and very thorough. I love that she used kid safe products and she asked questions about what products we wanted to use where. I hope she will work with us for years to come.

Lorhany and her team did a truly remarkable job deep-cleaning my house recently while my family was…read moreout of town. She and her team were so meticulous, and we came home to such a clean and orderly house. They did even more than we had discussed and stayed extra long to complete the job. Her company is so professional and well organized. They are responsive and accommodating with dates and times. I am so happy that we found her service and looking forward to working with her in the future.

Eliane's very thorough, expert deep cleaning of my apartment was fantastic. Given that I've been…read moresignificantly mobility-impaired for more than a year (after a spinal-cord injury and major surgery), which has made it very difficult for me to do effective, thorough cleaning myself, Eliane's first time cleaning my place (just last week) had a major positive impact on my quality of life. My place was a legitimate disaster when Eliane showed up; she was professional in her appraisal, and gave me a new quote that was reasonable, given the immensity of the project. When she let me know that she and her helper were done, and I took a look at the results, I literally started crying with relief and gratitude. I explained to her that now I can have friends over again without embarrassment, and can cook simple meals, etc. To top it all off, she was extremely kind and empathetic about my unexpected crying fit.... I look forward to having her come and clean my apartment regularly now. And if she can do such a fantastic job on my place, I imagine she can do an amazing job on other folks' places, too. Thanks again, Eliane!

I've been a customer of Eliane's for over 10 years now. Before I was introduced to her, I struggled…read morewith finding a cleaner that I can happily stick with . She's always communicative, consistent, and solid work. I know I can always count on her for a clean house. Price is also very good for the quality of work she and her crew provide.

After having so many issues with other cleaning company's I was hesitant to find another cleaning…read moreservice. I needed the help though, with my 3 kids, work, school, and all their sport teams and music classes...honestly I can't keep up. She arrived on schedule with one other person. Just want to add she's really good with kids had my youngest laughing (he's usually shy). I gave her a quick tour explained what I needed done, where I wanted the eco-friendly products used. She brought her own equipment, my vaccum has seen better days. Well we got out of her way for about 2 hours, came home right when she was finishing up, all I can say is WOW! At that moment I was pretty speachless at how clean it was(not a messy person just haven't done a deep cleaning in a while).She removed stains that the other couldn't heck I couldn't! My husband was impressed also and we decided to have her come 2 times a month. Her team do a great job, she's been her 3 times now and each time I love my home more. Her pricing was way better than the other cleaners I had. Thank you Hilda!

Hilda has been my amazing house cleaner for almost five years now, and I don't know what I would do…read morewithout her! Not only does our house look fabulous, but Hilda and her team are also extremely trustworthy and so nice to be around. As the previous reviewer mentioned, Hilda is wonderful with kids and she is also sweet to our neurotic min pin/chihuahua rescue dog. I am SO grateful to Hilda and her team for making my life easier.

Reina and her crew do a great job. They are quick and thorough. I appreciate that they check in…read morewith me about availability. I appreciate that I don't have to remember to contact her when I'm going to be out of town. Great service and people. I recommend Reina if you need a cleaner.

Reina is excellent at what she does and can only say great things about her and her staff. She has…read morebeen helping my family for 5+ years in San Francisco. In addition to cleaning our house, Reina has helped us at house events / and parties of 40+ people. She is puntual, very responsive, professional, and affordable for the quality of work. 5+ stars for Reina.

G's team is amazing. They clean my two-story home, and I am always speechless after they leave my…read morehome, because they clean areas I didn't even know were dirty! They are reliable, they do a high quality cleaning, and they are finished with my house within one hour. I've never had a service like this and I've been working with cleaning services for 30 years. Everything shines and makes me feel good after they leave. They are flexible regarding scheduling and are worth every penny. I guarantee you will agree!

Can't say enough about Gloria and her crew. Always friendly, respectful, flexible and does a great…read morejob. Started w G with my commercial property then brought her into my personal home. Don't know what I would do without G and her crew. Highly recommend!