Dr Edick and staff are amazing. They truly care about the…read morewell-being of your pet's health.

love this clinic! Unfortunately they do not take new pets from Bakersfield at this time…read more Vet and staff are wonderful!

I have been going here since 2016 and they're always friendly and make sure my dog is very welcome…read moreand taken care of. I trust them with my dog if they have to get neutered or any type of medical care they need. A new thing they have is a pager like for restaurants that will go off if you choose to wait in your vehicle.

This place is great at last minute appointments and getting you in but it is so dingy. It always…read morelooks very unclean. Dirt in every crevice, paint peeling, a spider was crawling down the wall next to me. Hard to tell if it's sanitary at all.

Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

We adopted a Pit Bull Terrier and needed some help acclimating to our house and with her older…read moresisier a Poodle Mix. Both dogs took to the training that Ray was offering. And we did the homework. The homework was well worth it. Everything that he taught us to do helped our dogs get better at listening and behaving with one another. I still refer to the notes I took during our first meetings to help these doggies be the best that they can be.

100% satisfied with Tail of Success! We have Jazz a Boxer running a muck at home. I spoke with Ray…read moreabout training and he referred me to his Bakersfield trainer Jay Garber. I was specific of all the areas of concerns with Jay during the evaluation. He recommended four sessions for Jazz. At first I thought no way will this Boxer be corrected with four sessions. To my surprise I quickly learned otherwise. First session Jay addressed the running out the front door when opened. Jazz immediately obeyed Jay and myself. So impressive! Second session we needed Jazz to sit on his bed during breakfast & dinner. While his owner in a wheelchair enjoys his meals. Jay accomplished that in half the session. Third session was walking. Being able to keep Jazz on my side and from growling at other people or dogs. In one session Jay empowered me to lead Jazz. A big task for some of us women who struggle with being pack leaders. Jazz and I have been enjoying some lovely walks. Thank you Jay!!! Fourth session was calling Jazz in from backyard. Jazz did well with Jay. That is something I am sure I will master shortly! If not, I now have a dog expert to reach out to for help. Jazz was so excited to see Jay on a weekly basis. Jay was so loving and it made me realized I was not loving with Jazz. He is not my dog but my clients. However, I have started to love on him. This way he feels he belongs to someone and that he is loved. This poor dog came from the shelter during COVID. I have no idea what life he had before. However, now Jazz is living his best life ever thanks to Tails of Success. I have always felt professional dog trainer have. value. This recent situation has re-enforced their value based on their experience, quick results, and in home training. I highly recommend this experts. Side note: make sure you do your homework daily to reinforce all Jay's teaches your pet. This way you too will be a happy client with a happy pet.

I really like their approach to my dog and make him comfortable. He is a rescue who is always…read morenervous but both Dr Myers and Alexis really handled him with care . Dr Myers is amazing I really like her care and knowledge . I will definitely go there again if I need to .

This was my first visit for my cat and I have to say the staff and doctor were amazing with my boy!…read more Dr Myers was very helpful and kind during the entire exam. I felt that she was actually listening to and addressing my concerns. All the vet techs were so sweet and attentive when we first got in there and when taking him back for bloodwork. Overall such a great first experience here and I will be back with my other animals.

While the circumstances were not good, the service was. She made sure to connect with us. She asked…read morequestions about our dog and made sure we knew this was not easy but given his condition we were doing the right thing. She explained the whole process that the medication would have on his body and gave us plenty of time with him. She also provided a paw print and offered a keychain with his hair in it, no extra charge. I will use her again when the time comes for my next dog if we are still in town. I have recommended her to other people and they appreciated her as well.

We cannot say enough wonderful things about Dr. Elise Martin and the care she provided for our…read moresweet Ellie during one of the hardest moments our family has had to face. Making the decision to say goodbye to a beloved pet is heartbreaking, but being able to do it at home, where Ellie felt safe, comfortable, and surrounded by the people who loved her most, was such a gift. Dr. Martin was incredibly compassionate, patient, gentle, and respectful throughout the entire process. She never made us feel rushed and gave us all the time we needed to love on Ellie, say our goodbyes, and simply be with her. Dr. Martin explained everything with such kindness and made sure Ellie's final moments were peaceful and filled with dignity. As painful as that day was, there was something incredibly comforting about knowing Ellie was able to pass quietly in her own home, surrounded by love rather than fear or unfamiliar surroundings. We will forever be grateful to Dr. Martin for the compassion she showed not only to Ellie, but to our entire family. You never forget the person who helps you through a goodbye like this, and we will always remember the kindness she gave us during Ellie's final moments. Thank you, Dr. Martin, for helping our girl leave this world so peacefully and with so much love.

Felt confident leaving our Dachshund there. Received pictures of him playing other dogs…read more The facility has a play yard. We are so happy that we found Paws and Claws for those times we can't take him with us.

We boarded our puppy Domino while we were on a cruise. The facilities were clean and the staff…read moreasked lots of questions regarding what his needs were. Drop off and pick up was easy and fast. Domino was happy to see us and after a good inspection, everything was just fine.

The vets and staff here are WONDERFUL!! They treat me, my 3 cats and 3 dogs with respect and…read morekindness. I wouldn't go any place else in Ridgecrest. G-R-E-A-T!!!

After searching for emergency vets and pet urgent care centers, I tried getting my cat, Gumdrop,…read moretreated for pyometra at a place in Lancaster but they were going to charge me around $2000 just for diagnostics alone, then another $3000 for an emergency spay! I couldn't afford it and was so scared I'd have to get her put to sleep. Then I called Bishop Veterinary Hospital and was able to get a walk in appointment the very next day! The staff was so helpful and communicated very well, and even the veterinarian himself communicated directly with me about Gumdrop's treatment plan. Gumdrop needed to be spayed anyway, so the vet did not require me to get Gumdrop any diagnostic tests. We decided to just have her spayed without any tests. I paid under $500 for an emergency spay, antibiotics, the walk-in fee, and the post surgery pain medication. I am so grateful to Bishop Veterinary Hospital and can't recommend them enough!

The groomers are amazing, the place is always clean and I love how they don't crate your dog while…read morethey are waiting for pick up!

Been going here for a couple of years. My dogs always come home happy and looking very sharp.read more

Quite literally the WORST experience I have ever had. I…read morewont name names but the worst part about this whole thing is that they tell you they understand the instructions you give them and do the complete opposite. Was 30 minutes late to the appointment and had a million and one excuses for everything they did wrong. Do not use this service. It's a waste of your time and money.

From the owner: We are a family-run business, It is myself and my 2 older sons. We deliver the personal service…read morethat many companies have lost touch with in this day and age. It will always be me that you speak with and will always be me and one of my sons that come to help you, with your personal shopping, your errands that you never have the time to get too, and help with the care of your family pets, which includes walks, feeding and vets visit.