I was trying to send a last minute gift to someone in the Simi Valley Area and what better thing to send then fruit. i ordered the fruit and it was delivered in 2hours. Nice and easy. 100% recommended. read more

Edible Arrangements - Chocolate Covered Pineapples - Gift Shops Near Me - Simi Valley, California

Ordered two items last week for my bosses & 4 more today for clients. The items were artfully arranged, the staff was very friendly & the food was all DELISH! Plus, when I accidentally dropped one platter, the staff graciously offered to help me out by "fixing" it back up. Now I just have to think up a holiday to return next week. Suggestions? read more

The Delicious celebration dipped fruit basket that I ordered was the perfect dessert for my dinner party. Everyone loved it and it looked beautiful! Also the owner was so friendly and took time to answer all my questions! I definitely will order from this location again! read more

i ordered 3 weeks early for Father's day. I waited all day for delivery it finally came at 8 at night I tried contacted them around 2pm to get an update and was unable to reach anyone. The fruit platter wasn't great. Overall a bad experience and a complete waste of $$z read more

If I could give this place zero stars I would!!! Went there today to pick up my order that I placed 2 weeks ago. I ordered the heartfelt delights Bakeshop box. It looks great on the website as the picture I attached shows. My box had only 4 tiny white, not even red strawberries, not 6 like the picture, the brownies were half the size of picture and did not even have the middle filling. The cheesecakes oh my word!! They looked so sad, dull, and again nothing like the picture and half the size as well. Very bad quality and how dare they? The woman there couldn't even say anything and was stammering. She knew what they did and this time got caught!!!I have been a very long time customer and this is not the 1st time they messed up and gave them a second chance. Now they lost me as a customer FOREVER Happy Valentine's Day!! read more

Edible Arrangements - Strawberries brownies and cheesecake - Gift Shops Near Me - Simi Valley, California

Honestly, if I could give this place negative stars or even zero I would NO hesitation. The portions are horrible I have ordered a few things from here and every time they are very small, looking nothing like the pictures. I ordered one of their arrangements and the kale actually had bugs in it, which got onto the fruit as well. One of the strawberries had mold on it, and the cantaloupe was VERY mushy. Don't even get me stated on the manager. He is just plain rude. Not professional at all as he proceeded to yell at me on the phone when I told him about what happened with my order. The atmosphere of this store is overall just not great, I wouldn't be surprised if the kitchen was dirty and the people in there working (and preparing our food!!!!) were also dirty (hence the bugs in the fruit as they probably don't care to properly was anything.) I do not recommend ordering from this store AT ALL. I could get some chocolate chips and strawberries and just make it at home in my clean kitchen. If you have made it to the end of this review and are considering ordering, don't... read more

I placed an order for a large (Party size) basket of strawberries and fruit for next day order. I was nervous because I placed the order late, so I called to confirm the next day, and the employee assured me it would be ready for pick up. When I arrived, it was wrapped, and he put it in a box for me. This basket was absolutely beautiful, and all of our guests enjoyed it! Thank you Edible Arrangements, looking forward to ordering again!! read more

Edible Arrangements - Beautiful Chocolate Bouquet with custom swizzle Berries - Size (Party) - Gift Shops Near Me - Simi Valley, California

I made a last minute order late in the evening last night for a next day delivery for my MIL's birthday. I've had some bad luck with other Edible Arrangement locations so called in the morning to make sure the order was received and it was actually going to be delivered that day. The gentlemen on the phone was very kind and let me know that they received the order on their end and everything looked good to go. Not even an hour later I find out my MIL would be leaving early in the afternoon (by 2pm). I had no idea when this delivery would occur so I call back and the same gentlemen explained to me, very reasonably, that he could not guarantee the delivery time because of the busy weekend orders (Super Bowl and Vday) and he could only say that it would be delivered today some time between 11-6. I told him I completely understood and asked if there was any chance I could cancel and he said no because the arrangement was already made (impressive as this was all before 9am). I was not mad at all, none of this last minute change is their fault. But he seemed to feel bad and before I could hang up, asked for my name again and said he would make a note for the order and hopefully the delivery people would be able to accommodate. While I was at work I got voicemail at 12:37 letting me know the order was on the truck for delivery and then a text at 12:45 that the order was en route to the delivery address. It was great. Exceeded my expectations and my last minute order not only made it the next day for delivery but even before 2pm before the recipient would be leaving. Thank you, Michael. Your customer services was outstanding, even during this very busy time. And you made my MIL birthday even better. read more

I couldn't be with my boyfriend for his birthday this year so I wanted to make his birthday special somehow still and noticed there was a E.E within 5 mins from his house. I ordered next day delivery online & he sent me a picture and the arrangement/ balloon looked exactly like the picture and he said everything was super good. The delivery guy found his apartment easily and called him when he arrived to get buzzed in. Everything was perfect! Thank you guys so much for delivering and making his day! I appreciate it . read more

I ordered from this place for a gift for my wife's birthday and this has to be the absolute worst service I've ever received in the world. The website offered free delivery which I called to ask about, the lady who picked the phone was nice but needed to clear with her boss who first of all cursed at her which I could hear over the phone (employee abuse) he then comes on and starts yelling at me saying they won't give the advertised free delivery to calabasas. (Although they deliver to Woodland Hills ) so I have to pay $15 for delivery. I asked questions about this and got yelled at some more ultimately being called a child. Because it was for my wife, I left it.. calmed down and paid the insane shipping price. I finally got the delivery and it was not anything like it looked like on the website. I use edible arrangements for my company and they are usually great! But this location and the owner should be shut down! He should never be allowed to represent this brand in any capacity. Don't EVER go to this location, this man should not be in business. read more

First time trying this place. I ordered for my wife and I for our fourth anniversary (tradition is fruit and flowers). Pros: 1. Super easy order (a month in advanced). 2. Contactless delivery. They made sure we were home and left it for us at the door. In fact, we missed our delivery the first time because we went to the beach on a whim. They called us and said they can try again at 4pm. This might not be standard procedure, but I am so happy that they went above and beyond! 3. Juicy, delicious, and beautiful. We are keeping the tin that it came in as well. Cons: I wish I had a better understanding of how much I ordered. Our "Large" arrangement could have fed an army. We filled four medium Tupperware containers after we had our fill. read more

We have ordered edible arrangements many times from this location and they always do an outstanding job. Highly recommend read more

Ordered for delivery on Sat March 4. Item never arrived. Checked the order status at 445 and the automated system said the order was out for delivery. Checked again at 545 and was told the order could not be delivered as promised (automated system) both times tried to speak to someone with no success. It would be great if someone had called me with an update. Very disappointed this birthday gift was not completed as promised. read more

Didn't have an opportunity to plan ahead, so we just dropped in hoping there was something ready to go. What a great experience we had! Not only did they have yummy options available, they were very helpful with suggestions. We left with a beautiful, FRESH, perfect arrangement for our friend! Great service, amazing arrangement and a better gift than flowers...Thanks for taking care of us!!! read more

I ordered a last minute arrangement the night before my sons birthday and they delivered it the next morning. I couldn't believe they delivered so quick. The arrangement looked beautiful and tasted amazing! I will order from them again. read more

Edible Arrangements - Arrangement with balloons - Gift Shops Near Me - Simi Valley, California

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Don't ever order from this place. The owner Michael took the BIRTHDAY order and never mentioned it may not be delivered. It wasn't and I found through their stupid automated email system after hours!!! This chain seems to be dropping like flies and I can't wait until this one goes under. Thanks Mike! read more

Ordered an anniversary bundle for my boyfriend. They delivered it on time just like I asked them to! The staff was also friendly. Thank you so much guys! I appreciate you. read more

I had a wonderful experience with Edible Arrangements! I ordered an arrangement for a Bridal Shower a week ago. I had no problems with ordering nor with picking up - everything went perfect! I received SO MANY compliments on the wonderfully fresh & delicious the fruit was, along with how beautiful the arrangement was. One guest gave me a special thank you for helping her out on an upcoming Wedding Brunch she is hosting for her son. She was convinced that Edible Solutions will be a perfect addition to her brunch. I told her to make sure to use the Simi Valley location as the Owner is a "straight shooter". You will not get promises or unrealistic expectations. So refreshing! My sincere thanks to the team at Simi Valley. read more

My mom ordered an arrangement, The Birthday Wishtini, for her brother's 60th birthday yesterday. She hasn't seen him in a year, and was excited to surprise him with this. Was told she would get a confirmation email when it went out, OR if something went wrong. Nothing was ever delivered. Nothing was ever emailed. Upon discovering this, she called them today upset. The gentlemen basically said we can give you a refund, or deliver it today and apologize. You'd think they would bust their balls to get it out ASAP, and still offer a delivery. Makes me wonder how many other people have had this happen to them. The gentlemen on the phone also said to my mom "he was gonna find out what the hell happened." Are you kidding me edible arrangements? First time our family every used a service like this and definitely our last, at least with Edible Arrangements. read more

Went to get a 6 count fruit box which was advertised on their instagram for free till 12/31. He didn't deny the ad but asked if I made an appt. He first mentioned yeah I should have some boxes available. Then why didn't you just give the box right there at the moment. He just wanted to be rude. read more

Placed an order for Mother's Day for pick up at noon. Order was not ready in time and we were missing items- they told us to come back after 2 hours which was not possible since we were only in the area to visit one side of the family and we had the other side to visit. After they searched the back they were able to piecemeal out missing items but we were missing a set of 12-count dipped fruit box (aka chocolate dipped strawberries). They only offered to reimburse $30. If you look at the receipt, the chocolates are either $46.99 or $39.99- not sure why the price is different depending on the bundle since its should be the exact same thing. Was also charged $8 for 'custom sleeve' for the chocolate which we did not receive since they ran out but was still charged for it. read more

You do not want to order from this place. My friend placed an order for me over a week ago and it still has not been delivered. The employees and drivers are not that smart. The driver claimed to not be able to find my apartment. She could have called me or stopped in the development's leasing office for directions. She did not. Poor customer service. read more

Can't say enough about the quality of customer service at Edible Arrangements Simi Valley. I was gifted a plate of chocolate covered strawberries for my recent birthday but I wasn't home to receive them. The good folks at Edible Arrangements came back on two different occasions with a fresh plate of berries for me. Thank you for making sure I got my order, it is both delicious and appreciated! read more

My daughter ordered an edible fruit arrangement from this Simi Valley 4316 Cochran St, Simi Valley, CA 93063 Location after receipt ate some and was going to save some for later when I found a finger cot inside the arrangement ( the kind of office accessory for sorting mail) not a sanitary situation with the virus spreading. Called Michael manager and he said they absolutely don't use them sent him a picture I called back and Michael the manager says oh yes I guess one of my people were using !! Asked for my daughter to be credited 10 days still hasn't happened read more

I picked up some chocolate covered strawberries from Edible Arrangements in Simi Valley for my wife's birthday and they were delicious. I was able to walk into the store and take the goods out on the spot. The lady that was working was very nice and she showed me a few options of what to get. Overall the experience was good and will come back for some more goodies. read more

Fruit that is fresh and delicious! The service is friendly and efficient. I love ordering these fresh fruit boxes for friends and relatives. read more

I will be honest I was apprehensive because this particular Edible Arrangements store had lower mark for customer feedback then I'm normally comfortable with. However, I decided to go ahead and give them a try, and I'm very glad I did. The order was absolutely perfect. It was delivered in a timely manner. I could not be more pleased. Everything was very high quality, and presentation was superb. I will be using this location again without a doubt. I handled everything online without a hitch. I highly recommend this Merchant. read more

Edible Arrangements - Awesome presentation, awesome quality, awesome service, fast delivery! What more could you ask for! :-) - Gift Shops Near Me - Simi Valley, California

Thank you for the chocolate covered strawberry arrangement. Tara loved them. The service I got was kind and friendly and put a smile on my daughter's face read more

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I made an order here on Saturday to get picked up today on Monday. I told them I would pick it up at 5:30-6pm because I had to go when I was off work. I gave them a call back a minute after I missed their call and it said they were closed. I went there after work and there was someone inside the store but as soon as I started to knock, they hid. I just wanted my order that was right there in the display case, the order I paid $100 bucks for. No voicemail was left when they called and employees that just hide after they see someone at the door. Super pissed off at this store and would not recommend at all. read more

So disappointed with Edible Arrangements, again. I ordered something for Valentine's day and clicked on the " deliver on Valentine's day" box. Some how the store didn't receive the correct delivery date and delivered it right after I placed the order. The card I requested even said "happy Valentines day" and they didn't question it. This is not the first time I've had problems with the delivery date and once they sent the wrong item. I gave them Tyne benefit of the doubt but they're 3 for 3, i will never use them again. read more

Used them for several occasions , never been disappointed and the receivers end very content! !!! The delivery is on point and even when I do pick up they have it ready for me without having to wait. The gentleman behind the counter forgot his name very pleasant as well. This is go to edibles !!! read more

Edible Arrangements - Kiwi mango !!!!! - Gift Shops Near Me - Simi Valley, California

The weekend after Valentine's Day I need an arrangement. So, like every needy American, I went to the one in my area. Convenience, right? WRONG. Thousand Oaks-Janss Mall, is the closest one to my house, and that's where I went. The girl who works at that store, aside from making me wait and being put out, told me to, "not to hold my breath." Sadly, I did. I called another, Camarillo... No luck. By the time I called the third, the one in Simi Valley, I felt defeated. But I needn't have worried. That store, Michael's store, told me they, not only HAVE pre-made arrangements, they were willing to create what I needed, and on the spot. I live thirty miles away but, and even now, if I need something, I either drive there, or call. I have NEVER been disappointed! This company is franchised. And, while their amazing food may tastes the same and their arrangements are always stunning, the store makes all the difference in the world. Don't shy away from Edible Arrangements, but DO be picky about which store you pick. read more

VERY PLEASED! My Sister relocated and started a new job in Chatsworth today. I wanted a special basket for her; and I found it...the "Berry Chocolate Bouquet" (I chose a size upgrade). Although I ordered online, I called the store thereafter to make sure everything would be fine. The person who took my call was very attentive, wanting to make sure he addressed and alleviated my apprehensions. He said he would "make it perfect" and that as requested, he should be able to have it delivered within a few hours (by Noon). As it turned out, it was the owner Michael who answered the phone. My Sister was VERY happy when she received the delivery; and I was very pleased because that arrangement helped me to make her day brighter. read more

Everyone at this store is amazing!! They were all so helpful with my custom order and went above and beyond my expectations. Gustavo and Maria both took the time to help me when the website was giving me issues! I had some customizations and they got them all right. Even the owner Michael was helpful and went out of his way to Make sure the card was right and I was happy. If your debating on sending someone a tasty gift for any occasion call them or order from them online because this location knows how to treat their customers and will leave you happy with your purchase. read more

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Super fast and super friendly! Went in without an order and was walked through the entire process. I was able to leave with the perfect gift in less than 15 mins. read more

WORST Edible arrangement shop I have ever ordered from! Michael, the driver and owner, has the WORST customer service. I have never experienced this in my life! I have put in a complaint about him and his store already, his attitude is soooooooooo bad! I was personally insulted by him like if he knew who I was, called me stupid, ignorant and said to go suck it after I asked for my refund. Please people do NOT order from here! Plus the arrangement never made it to the recipient. If I could give them a negative I would. Customer service is the #1 priority in any place and apparently this guy does not care about any customers at all! Wouldn't be surprised if this place gets shut down by corporate. Crossing my fingers it does! read more

HORRIBLE ! Do not waste your money here! Purchased a basket to surprise my father for his 80the birthday and the entire arrangement was inedible!!! The entire arrangement with the exception of the grapes was sour and runny. My father is diabetic and not able to eat sugar and the only way either of my parents could eat the fruit was to pour sugar on it really defeating the purpose and ruining the surprise. Store owner offered to replace, but after this disappointing experience we are not interested. When asked for a refund store owner refused (which is illegal by the way) and said he did not believe us and became irate! Credit payment has been stopped and owner's behavior will be reported to the corporate entity! Extremely unsatisfactory product and customer service !!! Update , I am happy to report that my credit card company agreed to stop payment and issued a final resolution in my favor, he will not be getting paid from me. read more

I received a Mother's Day gift of cookies, candy and chocolate covered strawberries. Safely delivered at the front door. They did a great job and the cookies tasted homemade. Delicious! I have never ordered from them myself, but I will in the future. Thank you. well done! read more

all we need is just a little patience , thank you for your fabulous service. love life and life will always love you. thank you edible arrangements. alex & george crv read more

Worst experience and horrible customer service. I wish I has read the other reviews regarding Michael before submitting my order online. On 6/6/19 I called this establishment to discuss making a change to my order. When spelling my last name to him the second time...he hung up on me. I called back and a female answered. When I asked why the guy hung up on me, she stated that she couldn't say and that maybe the call dropped. It didn't get dropped because I heard him slam down the receiver. I began to explain that I initially called to make a change to the order because I had an unexpected event and was two hours away. However, since the jerk had unprofessionally hung up on me, I stated I wanted to completely cancel the order. She said she would have to speak to the owner. I then said it would be best that I spoke to the owner. Well low and behold, the same fellow that hung up on me comes to the line and said he hung up on me because he couldn't understand what I was saying....I call BS. He hung up because I sighed at having to repeat myself (I was driving stuck in traffic, late for my cousin's graduation, my navigation was speaking over him, and I was running out of gas). Yes, I was annoyed that he asked for my name, which I clearly stated and spelled phonetically but I was not rude. He deliberately hung up and admitted so. He said that he could not understand what I was spelling. After I stated I wanted to cancel my order due to his unprofessionalism and disrespect, he asked what I wanted him to do with the fruit, I told him to eat it. This time we ended the call with a civil goodbye. Less than one minute later, Michael calls me back and asked again what I wanted him to do with the fruit. I informed him that I did not care what he did with it. He asked if I wanted to donate it to charity and again I stated my request to cancel the order due to his behavior and that I did not care what he did with it. He then said "Well it's already paid and charged to your card". After I said I wanted a refund he went on to say "Oh now I see who you are, I see that this is your character, this is who you are.." *CLICK* I then hung up on him. I'm still stuck in traffic and needing gas, I did not have time for his nonsense. This A-hole calls me to judge me...I don't think so. I had my husband pick up the basket since Michael was not going to refund me for his A-hole attitude. He has no business running a business. This guy clearly needs education on proper business etiquette, improved customer service, and to be behind the scenes handling administrative and janitorial tasks. I would not recommend and will NEVER patronize this establishment EVER again. read more