If I could choose zero stars I would. I had an arrangement sent to my husband at a campground on Valentines Day and the arrangement was delivered to the wrong campsite. I tried calling the store multiple times when we were unable to locate the arrangement that said it was delivered, left a voicemail, and no one returned my call. I left two customer service requests online and still no response. TWO DAYS later I was finally able to get ahold of someone on the phone. I was told that there was nothing they could do because the arrangement was sent to the address on file, EVEN THOUGH it wasn't sent to the correct location. I have never heard of a company not taking responsibility for their wrong doing. Would NOT recommend edible arrangements in Ridgeland, MS! read more

This food was rotten and my baby ate a strawberry later that day we found out it was rotten and she was really sick. My baby had to go to the hospital. She was in very much pain. Her stomach was hurting. I would not recommend place anybody. read more

Edible Arrangements - In this photo, you see a rotten chocolate strawberry this is one it's the one that was rotten. - Gift Shops Near Me - Ridgeland, Mississippi

I wish I could leave a negative star but I can not! Purchased an arrangement for a friend for her birthday, yesterday just for her to call me today and text me pictures of MOLDED strawberries & paid almost $100! Called and asked to speak to the manager just for Charlie Patel to tell me they don't give refunds but can remake the arrangement. I didn't want any more molded fruit, just a refund! Had my friend to return the arrangement, just for him to be rude to her for almost 20mins & I heard the entire conversation. He told her to shut up talking to him while he was attending to another customer. Finally received a refund from another cashier Jenny whom was very nice and concerning! Will not be back and I do not recommend!!! 0/10 read more

Edible Arrangements - Molded strawberries - Gift Shops Near Me - Ridgeland, Mississippi

I will never order from this location again. I ordered berries with a cheesecake, Mother's Day Special 3/9/2025, with delivery services. When filling out the online form, I placed the recipient's name and number for delivery. I was called by the delivery driver that no one was home and if they should leave it. I said no, but I also wondered why the recipient was not called. I paid for delivery, and if the recipient is not home, the policy states that delivery can be rescheduled and includes customer satisfaction. This occurred around 12:30 p.m. with no updates. I called this location, and the arrangement had not made it back to the store or delivered. I asked many questions and voiced my concerns about dissatisfaction. After every question, she placed me on hold to ask the manager. The manager would never come to the phone to address complaints. I was told I would need to come to the store to pick up the order and was not offered rescheduling options. I was told they were busy. I went to the store around 5:00 and they were closed, even though the location clearly has a website with store hours that are until 7:00 p.m. So the next morning I called again, to see about rescheduling or possible refund of delivery fee. The same staff member put me on hold again to ask the manager and tell me there are no refunds or guaranteed delivery. I went back to the store and asked for my order and to speak to the manager about my experience and to get more clarity on the policies about delivery and customer satisfaction. The staff member went to the back to get him, came back out and said nothing, only to leave me standing there for a person that was never coming. She then told me he was not coming because he was busy. I asked for his name, but never could get an answer. To leave a customer waiting on the phone is one thing, but have a customer who is now in your store and disregarded because of lack of satisfaction is another. My question is What would have happened if I stayed out of town and was unable to pick up order? No delivery and no refund. Corporations should watch who they franchise to and let represent their brand. read more

Do not order from this location. Ordered a spring fruit tray. The tray was so sparsely filled that it was unbelievable therefore not worth the cost. I've never had this happen at other locations read more

Wouldn't deliver due to dogs. Dogs are contained and cannot get out. Wouldn't schedule re-delivery. Suggested my 83 year old aunt come to store to pick up. Would only refund half of payment. read more

Looks like this place has more terrible reviews than good. I have another one to add to the bad, but im not going to say what they did. Think I will just let them continue ruining their own name... read more

So i ordered a fruit basket for my grandmother from Edible Arrangements in jackson... and this is the bull crap they sent! I called this morning, and she has the nerve to tell me the fruit was good when she put it in the box she doesn't know maybe the driver hit a hard bump? This lady has lost her mind if she thinks I will believe a truck did this! They turned the cantaloupe to where the rotten part was on the bottom read more

Edible Arrangements - a variety of fruits in a plastic bag - Gift Shops Near Me - Ridgeland, Mississippi

DO NOT GO TO THIS LOCATION I JUST ATE A MOLDED STRAWBERRY. Didn't notice it until after I ate it. My bf bought me a Mothers Day Platter on yesterday. They market they they have fresh fruit well it's not. It's heartbreaking cause this was my first time eating Edible Arrangements. We called the store an associate answered we told her about it she told the manager. He told her to tell us we could get 6 free berries worth $26. No we want a refund. Then I demanded he get on the phone cause y are u speaking through ur associate. Very unprofessional. He stated that the platter had to be half full. It's the next day after getting the platter we ate like 7 berries out of it so it's not half of it left. No sir we paid $89 for this platter I want our money back. I said after i bit into a molded berry I want my money back or I'm calling corporate. It haven't been 24hours so mold don't grow that fast on good berries. He stated it go through quality check. Basically calling me a liar and I have pictures. Like i told him well obviously someone up their can't see cause this was a regular berry with mold at the top. Never again and I want everyone to know how we were treated this is bad customer service. At this point I don't want no berry from this location. I want my refund. I didn't think to go through them cause I was so excited to get it on yesterday. Then this is a Fresh Company so who think to check them. Ugh hopefully i don't get sick. Then the grapes was flat and the balloons was deflated. Horrible presentation for Mothers Day. Highway 51 will never see me again. read more

Arrived quickly. Very appreciative of same day delivery although I do feel the delivery fee is a little steep. This was for a co-worker and she was very please. The strawberries were HUGE and beautiful. read more

I ordered my grandmother chocolate caramel apples. She received chocolate apples without the caramel. It was delivered a week ago. I called today to let them know that she did not receive the right apples and the girl who answered the phone basically said I was wrong and lying.... that's how you handle business for your overpriced fruit??? Bad customer service!!! read more

Placed an order on the 11th of February for and arrangement that would be a gift for Valentine's. I get a phone call from an employee stating that since they could not deliver on the 14th that I needed to pick up the arrangement. I called back and explained that I can not pick it up as I live in Texas. Then the manager says well you put in this number an we called it several times but can not reach anyone. I explained to her that I never put in a number and I have no idea what number they were calling. I proceeded to give her the correct number to call. Then she calls back and explains to me that after speaking with the recipient of the gift that she doesn't have a time window that she may be able to deliver the order. I asked her if I came to pick up the order would they remove the delivery fee; the manager stated no they would not. What happened to customer service and going the extra mile? I have used this Edible Arrangements several times in the past but I will not use them again. This can not be the same management that was there several years ago. I will stick with Amazon as I just had a delivery issue with them and they without hesitation removed the delivery fee and credited my account. read more

Ordered some chocolate covered strawberries for my wife, two days before valentines. When they arrive, they were green. Not even right. And the chocolate had a real funny taste. My wife and I were both disgusted, we will not ever use this place again. read more

Placed a same day order for pickup. My call and order was taken immediately and the product was good, in time and fresh. There was a requirement to prepay which wasn't bad just different from the Chicago suburb stores. Overall pleasant experience! read more

I would choose 0 stars if I could. I have a gift certificate for $25 from Edible Arrangements that I received from my school PTO. I called to place an order and was told that they don't honor gift certificates. The owner said he didn't know anything about gift certificates except that they don't take them. Why would you sell someone a gift certificate if you don't plan to honor it??? I will certainly let my PTO know about this. The owner was unwilling to make any compromises or provide me with the number of someone I could call to talk to about this. Guess I'll make my own! read more