a stunning place you can rent to hold a function or just escape to. the 15th century house and…read moregardens are perfectly kept and have many things to keep you busy: a pool house, jacuzzi, tennis courts, tree-swing, ponds, sauna, etc. the house has so many bedrooms and reception rooms to fit the lot! huge TV, sound system, dining room table, 2 large kitchens. it's massive and fabulous!

Handy for the station, wrong side of the tracks for the town, but there is a subway underpass to…read moreget you across quickly. It's quite a large Travelodge, and on my visit they were in the process of replacing all the beds, so expect a more comfortable sleep in future. Room temperature was OK, and although I was on the street side it was nice and quiet. The car park is large and free to park (unlike some Travelodges). This did lead to problems as it has no barriers and seems to be utilised by office workers during the day, so it can be difficult to find a space.

I was visiting the Guilford-area from the states for a long weekend for a friend's wedding and the…read moreDrummond Arms was recommended as one of the two places to stay. Didn't know what to expect from an English Inn, my experience previous to this trip being limited to Fawlty Towers. Suffice it to say, Fawlty Towers this is not.--nothing faulty to report at all! The historic inn, of course, has its issues (gutters need some work; no screens on windows--may be an English thing--; lunch food coming out slowly on Saturday owing, I imagine, to a small kitchen and a large crowd; no hair dryer or shampoo (but plenty of soap and bath gel) in room), but I viewed them more as "quirks" than problems. The room was clean and ready on time, the bathroom had been updated within the last 5-10 years, and there is WiFi throughout the Inn. The pub was terrific, exactly what an American beer enthusiast like myself was looking for. The country garden in the back, with umbrellas and tables and a patio and a great little stream running through was a huge bonus. The breakfast included in our rate was outstanding. Full English was available, or any variation thereof. Coffee was well done, and the toast, eggs and bacon were terrific. The biggest attribute of the Drummond was the staff, all of whom were attentive and accommodating, and most especially Jay, who I believe is either the proprietor, manager, or both. Jay is just about the nicest guy you will ever meet. He took care of us for breakfast every morning, he served as beers in the pub, he got us taxis when we needed them, and gave us great directions and ideas for golf and hiking excursions. On our departure he gave us a secure space to hold luggage after check out but before we were departing. I even witnessed him make a trip to his own home to get his own iPhone charger and shoe polish to give to a guest who was in need of same. Lastly, we found the price to be very reasonable, especially given the quality of the breakfast and staff.

Had Sunday lunch there, truly great place. Brilliant food, Moreti on draft. Beautiful setting with…read morerunning steam at bottom of car park. Wonderful family fun!

There is something very wrong with the air conditioning system at this hotel. The first room I…read morewalked into, I was hit by blazing heat and immediately called the front desk and had to change rooms because the meter was not working (room 411). The room should not even be in service for gas. Secondly, I was moved to room 509 which did not have the stifling heat factor, but the air conditioning still was not satisfactory. As a result, they had to bring me a fan. Needless to say, my sleep was interrupted throughout the nights due to the Warren of the room. The manager was very kind and provided me with one complementary cocktail at the bar for the inconvenience. In addition, when housekeeping came to clean my room, they were removed the wash face cloths and did not replace them. I called down to the front desk to see if someone could bring me a couple up, and the employee told me that I could either come downstairs and get them or that housekeeping would be open again in the morning. I told him that I was undressed and could not come down. He then brought up two hand towels, and when I told him that I needed face cloths, he told me that was all they had. Needless to say, I had to take a shower with a massive hand towel. The next day, upon returning to my room, housekeeping had not left face cloths again. I had to go downstairs and get them. I don't know what the issue is at this hotel with that. Nonetheless, there is a mini refrigerator in the rooms, my new room was 509, but they do not keep items cool at all. Therefore, if you go and get ice from the bar area. (says there are no icemakers on any floors in this hotel), there is no way to keep it frozen. Also, their elevators are extremely small and narrow, and don't work all the time. If you have more than three people or two people with luggage, that is all that will fit in them, and they are very slow and only work some of the times. Furthermore, I requested a late check out and was told that noon was the latest they could do without charging me an additional fee. I would've thought that given everything that went wrong with my stay, they would've accommodated my 1pm check-out request, but they did not. On a positive note, the hotel is in a great location and there is tons to do in the area. My colleague parked car. They are so be aware that there is no in and out privileges. Once you park, your car must remain parked, or you will be charged again. This doesn't make very much sense to me. I believe there are other parking structures in the area that are cheaper and more flexible so you might want to check. Needless to say, when I return to my office in the area, I will definitely plan to stay elsewhere. I need to sleep comfortably, have a cool room, and expect great customer service.

Stayed here for work. Nice lobby. Friendly staff, great buff set breakfast, quiet rooms. Location…read moreso walking distance to restaurants and a mall. Not far from a train station either. My only complaint would be no fridge in the rooms Complimentary bottles of water in the room. Greeted with a hot cookie. No wait for a room.

The hotel is on a main road a ways outside Godalming, but is walkable (safely). There was a…read morefriendly happy chap on reception when we arrived and he seemed to be manning the desk pretty much every time we left or returned. The bed was comfy, if a little small. The shower was good. We could have no complaints about the room. Wish we could have opened the window, but the fixing shut of windows seems to fairly standard practice in hotels these days. The pub that forms part of the hotel was not really worth the visit.

Apparently the UK smallest Premier Inn , still all the usual facilities but I think that other than…read morefor Bournmouth Central the rooms are the best I have been in . Its because its a converted older building so you don't get your standard box .

Good large modern rooms , plenty of parking . Well located for access to Guildford and the A3 .read more

I used to work here..........a long time ago…read more.. But this is where I met my (current ;0) boyfriend and we still obviously have a certain connection to that hotel. Our anniversary was due. I arranged a whole "back-to-the-roots" trip, including the Nutfield Priory Hotel as well (obviously) . The reception staff was completely new and they didnt know us, but I was shocked by the attitude of the receptionist when we did the check-in. No: how are you, how was your trip? Nothing! That was strange, cause the reception team used to be much more attentive and friendlier. (Later on I found out why he was so grumpy, but think he should have kept his personal problems to himself..) Anyway, we went to our room, all rooms are refurbished and are stunning! I have always known that they were lovely, but this time I saw them with "different" eyes, the eyes of a guest. Later we met some old friends in the bar, had a couple of drinks ( it was tea time, so we actually could have ordered cream tea with the most delicious scones and sandwiches as well, but we wanted something stronger;0) and chit-chatted about this and that. But all the time I was sooooo looking forward to having dinner in the Cloisters Restaurant. We were invited by the head chef himself ( he might be a good chef, but he is as well a perfect friend of ours) and I was so excited to see, if he could cook my/his favorite/famous risotto! Seriously, this is the BEST risotto EVER!!!! It is not always on the menu, but if you will ask for it ( tell them: Alex says HI) he is more than happy to cook it! Dinner was delicious, the risotto tasted as good as I remembered and the wines we drank just rounded the whole dining experience up. They even put: "Happy Anniversary" on our dessert plates. Nice touch.. The after dinner drinks were served in the library, oh those cozy chairs..... Breakfast is good. I was (positively) surprised to find a full-veggie breakfast on the menu, since that has always been the one thing missing! (in my humble opinion) So yes, some things have changed, some things are still the same. But, apart from the receptionist who checked us in, the staff is friendly, professional ( as always ;0), welcoming and they will most definitely go that "extra" mile for you, to make their guests happy!

A special place with a unique charm…read more I made a group booking at the Nutfield Priory for my family to celebrate my sister's 50th birthday. I explained my exact requirements over the phone and found the reservation process efficient. However, it is a centralised reservation centre for Hand Picked Hotels, and the person didn't seem to be very familiar with the hotel I was booking for. Check-in was fine, though the staff, who were mainly Eastern European females, were very stern, with no warmth or welcoming banter. My sister had her wedding reception there over twenty years ago and we had spent several New Year's Eves there. We have a certain empathy with the place, but were made to feel almost unwelcome as we stood about in silence, waiting for keys. Our rooms weren't all ready, so we headed for the Grand Hall, and after having to go and search a waiter, which annoyed me more than the sullen receptionists, ordered bar food. It was all excellent, and plentiful and freshly prepared. I recommend the savoury afternoon tea, if jams and creams and chocolates aren't to your taste. Or get two of each, which is what we did. The hotel has a lovely hushed charm about it, and even though the grounds have diminished in size over the years, the setting is beautiful and lush. I booked us into a Classic double, Executive double and a Suite. The Classic (for me) was small, but with a good size bathroom, and more than enough space for a short stay. If you aren't planning on staying in your room much, then these cheaper rooms are perfectly fine. The room overlooked the car park and hotel entrance, so check if there are any functions planned. Wedding guests can be particularly noisey in the evenings. The Executive double (for my parents) was in the main old building. It was quite dark (damson walls and high up small windows). It had a nice bathroom and huge bed. But comparing it to the Classic, it wasn't really worth the extra expense. The Suite (for my sister, husband and 8 year old daughter) was HUGE. Enormous sleigh bed, massive tassled four-seater knoll, plush armchairs, more than enough wardrobes, giant HD TV, tiled double bathroom with two large sinks and shower and tub. I requested an additional bed for my niece, which was made up with the same quality bedding. The panoramic views over the Sussex Downs was truly spectacular. For a special occasion or special treat, the Suites are the rooms to book. The hotel claims to have a spa. This is actually a sports centre, open to the general public, located a short walk from the hotel. But having said that, it is well maintained, not overly busy (when we used it), and offers a much friendlier welcome than the hotel. I wouldn't recommend getting changed in your hotel room walking there in a robe though and I wouldn't recommend aiming for a solitary swim at 1pm on a Saturday during the school holidays. But with careful timing the spa can be lovely. Also, post spa refreshments are best had back at the hotel if you don't fancy mixing with the good people of Reigate. The Nutfield Priory is a special place, with a unique charm and atmosphere. I look forward to checking in again.

This hotel is the best in Guildford, not only because of its amenities ... like a pool, Air…read moreconditioning, spa, underground parking, nicely appointed modern rooms; But, it's all about the people ... they have an amazing staff. Very professional and personal ... just to call out two of the front desk team: Anissa B and Genny T, helped us with not only fine tuning our checking and booking future dates, but also acting as concierges, helping us find services in the near vicinity ... they did all of this with speed and a professional approach. You can not go wrong booking and staying here.

Perfectly situated in the centre of Horsham with ample parking nearby (charged, but reasonable) in…read morea multi-story car park. We arrived at reception and our booking email was taken by the young lady at the desk, obviously busy on the 'phone. She didn't say a word until she had finished her conversation with a friend. She informed her friend that she had customers and put the 'phone down. She should have done that as we arrived. OK, that is my only gripe. Our room was on the fourth floor. Very large room with the usual amenities of TV, coffee/tea making facilities. Plenty of hanging space and a nice, clean bathroom. After a nice shower we were off to our friends 50th birthday celebrations. Suitably imbibed, we returned to our room. Grateful for that really comfy bed and sufficient pillows. A great nights sleep. Even though the hotel was full, because of a conference in the town, it was totally quiet. Other than our reception on arrival, an extremely pleasant stay.