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    Edgewater Inn

    3.1 (12 reviews)
    Closed 9:00 am - 10:00 pm

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    Todd K.

    I understand that Edgewater is hit-or-miss depending on what condo you get; each condo is privately owned and decorated. We happened to get a great condo: room 116. Edgewater took care of us pretty well. We were supposed to stay at the nearby Lodge. The Lodge instructed us to go to Edgewater's lobby to retrieve our key, as we would arrive after the Lodge closed. Despite being assured by the attendant at the Lodge that she'd leave our key at Edgewater, we arrived - tired from a nearly five hour car trip - to find they did not deliver the key at Edgewater's lobby, thus leaving us without access to the room we paid for. The Edgewater attendant said she'd let us rent a condo for the weekend at $100 off the regular nightly rate for our trouble. This was a fortunate accident, as our condo was gorgeous - clean, well decorated and with a fully functioning and renovated kitchen. The countertops were faux-marble. The shower was large and luxurious. The bed was spacious and comfy. The view from the patio was incomparable; the sliding doors open and look out over the canal and automated bridge. My only point of contention is the cleaning staff. They left previous tenant's empty bottles laying around. This wouldn't be so bad if I hadn't inadvertently took a swig from a Diet Coke bottle that was hidden under the bed (I thought it was one of my Diet Cokes; I had one by the bed the previous night) only to discover it was an old Diet Coke spiked with rum. So, because the staff didn't do a thorough cleaning job, I drank someone else's old booze-infused Coke. That was unsavory to say the least.

    Room 116: king bed, shelf storage, tv, door to hall, door to bathroom.

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    Charlevoix Inn & Suites SureStay Collection by Best Western - King

    Charlevoix Inn & Suites SureStay Collection by Best Western

    (29 reviews)

    $$

    Do not stay at this hotel. This hotel has bed bugs they do not accommodate you or compensate you…read morefor the inconvenience. We checked in with the lady named Joseline at the front desk. Stayed in room 318 . I was sitting on the bed and noticed a bed bug. We took video of the bed bug and took a picture. We immediately went downstairs to the front desk and informed Jocelyn of the issue. She asked us to for the video to her phone, and she would contact the director of the hotel named Marjorie Forbes. We felt as though Jocelyn did not contact the director. I asked for the director phone number. I called her office, a young man gave me her cell phone to leave a message. I left a voicemail on her cell phone and text her . Today is February 8th and it has been a week and I have not heard from Marjorie Forbes.. remind you we have videos and pictures and we were also bit by the bed bugs . This hotel I would not advise anyone to stay there looks can be deceiving. The staff is tacky anytime you call the front desk no one answered the phone you have to go downstairs to the front desk and ring a bell . The front desk and the director of the hotel will not return your call or follow up if you have an issue . They do not even compensate you and refund your money. The hotel is operated by; Equity Hospitality Management Charlevoix Hospitality Holdings Llc, Charlevoix Inn Suites 800 Petoskey Ave Charlevoix. MI

    Positive: Front desk staff. Kitchen staff. Wonderful breakfast choices. Close to the Little…read moreTraverse biking trail. Negatives: Outdated. Walls are paper thin. The hotel is dog-friendly...we did not know this. We had barking dogs all around us all night and early morning. Dog owners are very RUDE!!!!

    Edgewater Inn - hotels - Updated May 2026

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