A few areas for improvement are needed, but I love this hotel overall. I stayed with a friend to…read moreattend a nearby wedding, and found the staff to be friendly and helpful. When I noticed that the refrigerator in my room wasn't cold enough, a friendly maintenance person was there right away to replace it. Our housekeeper was also attentive and friendly. Most of the things that needed improvement were in the room. The deadbolt lock on the balcony door didn't work. Although, that didn't really worry me. We just reported it upon checking out. The thing that was a bit hard to deal with was the loud air conditioner. It was startling every time it turned on, and it required turning up the TV volume a little. It wasn't a deal breaker, though, because it wasn't loud enough to wake us up at night. My suggestion to housekeeping would be to include the balcony as part of the room cleaning after each checkout. It just needs to be wiped down and swept regularly of cobwebs and bugs. Everything inside the room was clean. Regarding parking, try to cut them some slack on the limited number of spaces. The hotel was built a long time ago, and they did their best with the renovation. My only issue is with the EV chargers that no one used during my stay, and guests with normal cars couldn't park in those spaces. I think EV chargers should be moved outside of the main lot on the side of the building facing Dixon Ave. Having said that, parking was plentiful during the day, but it filled up by evening. We had to park on Dixon Ave a couple times, but always nearby. To end on a positive note, the overall look of this renovated hotel is quite nice. I enjoyed the rooftop lounge, and was fascinated by the history of the place. I liked how a lot of the prominent features of the past were carried over to the renovated design.

my fiancé and I went into the low bar after a nice dinner at the vintage chophouse and decided to…read morehave a few cocktails. I ordered a vodka and tonic and a Mick ultra and she said, what is your room number and I said, I'm paying cash. She said, I still need your room number. I said, for what reason? She said, I just have to put it into the system and I told her again that I'm paying cash at the end of our cocktails. She insisted on the room number, we had $54 worth of drinks. I went up to cash out as I said it was going to and I gave her $100 bill and said, keep the change It looks like a slower night for you guys, so she stuck the $100 in her pocket (obviously) and THEN STILL charged all the drinks and cocktails on my room. Sounds like she set that up way in advance. I'm never staying here again and I will yeLp this place every chance I get ....the low bar was a little crowded (its very small) and the girl behind the desk had her baby daddy and daughter up there (arguing about why he brought her daughter up to the workplace when she was working ) and she kept going out and sitting with them and not serving the people going up to the bar for drinks. They had to wait until she noticed them to walk around and ask them what they needed and then she would go back out and sit with her baby daddy and her daughter in the middle of a workplace.... for almost $600 a night that shouldn't be going on. This is not a Red Roof motel, this is a high-end boutique hotel. They should act like it. Where are the owners, who is the manager, while all these girls are ripping off customers? the same thing happened to me last year when I went there and ordered two beers and she stuck the $20 right in her pocket right in front of me, never even looked at the cash register I'll drive to this location instead. See picture

This is such a cute place! Very clean and with reasonable rates. What i like most about this place…read moreis its owners! Such nice and welcoming people. They have delicious baked cookies. We forgot shampoo and the owner lent us his. Their landscaping was also very impressive. Very colorful and artsy. If we are ever in Charlevoix, this will be our place to stay!

So when you first look over in the evening as you pull in, you notice the vibrant pink Neon that…read morealmost doesn't need to be there. The motel does great to stand out as it is, the neon just screams "desperate". The outside is tidy and neat, you can tell that Cindy (one of the owners) takes pride in her quaint motel that is nestled just a mile from the lake. Cindy greets you with a smile and and treats you as if you have known her for your entire life or that you are one of her kids. I have traveled so often that I almost forgot that keys are actually a thing(versus a key card). Each room has its own little porch which is nice. When you walk in the room the first thing you will notice is there is no odd smells and it is clean! The rooms are a little dated, but if you don't mind the 1980s lights on the wall, then you need to stay here. The mattresss are new and COMFORTABLE, pillows soft and sleep worthy. Overall the price that you pay for the room to get is a 10/10

It was our first time staying at The Bridge Street Inn. It was absolutely wonderful. It was…read morebeautiful, had lots of vintage charm, cand clean. Mickey was an awesome innkeeper and chef. He made delicious food and was willing to make food accommodations. He was super friendly and sweet. We hope to come back soon.

My wife and I were lucky to get a room on short notice and during the summer season. Mickey was an…read moreexceptional host, chef and conversationalist. We loved the visit, the food and solved the world's problems all in one reservation! I highly recommend this BNB for its charm, location, host and comfort.

Our accommodations were amazing in 203! The "swift" up north experience was nothing short of…read moreamazing. Dr. Robert Dobak

It is a shit hole. No other words. Stained carpets not clean.Tv doesn't work. People are Rude…read more Don't Stay. Waste of Money

Beautiful views to be had with great staff in particular Andre who is a first year worker (indoor…read morebar) from Ocho Rios, Jamaica. Rating is actually a 4.5 hostess stand needs a bit of work. Overall, great old fashioned and Tom Collins were made for us and don't forget to get the Whitefish Pate.

we just expended a night in this hotel, the property needs urgent updates! we had a room in the…read moresecond flor and the stairs to get there was very old, rusty spiral one inside a stair case that was dirty, humid and in need of a lot of care. In general it was dirty, spiderwebs everywhere, dust, dead bugs, etc. but the worst was that the bed sheets were used by a previous guest, they were wrinkly and dirty ( with debris!). I do not recommend this hotel at this moment.

It's a place to sleep and get a free breakfast but was severely overpriced for what I got. Tiny…read morebathroom had a stand-up shower only, which was fine but I had to reattach the toilet seat myself. The free body care items were pretty low quality and there was only a thin sheet and blanket on the bed but It was comfortable enough. Jacuzzi was not very clean and guests were warning each other not to use it. One Hotel staff was friendly,

Do not stay at this hotel. Julia the "manager" is incredibly rude. I use quotations because she…read morerefused to give me a business card. Her staff made a mistake and charged me for an additional room on my reservation. I did not ask for this additional room and no one ever checked in for the extra room. In addition I was never given any sort of email confirmation that says I requested this... because I didn't. She believes it is her guests responsibility to pay for her staffs mistakes and refuses to refund the additional charge. She seems to run her hotel very unethically and I would never stay here again.

Short Version: We loved it!…read more Long Version: I have watched the Charlevoix webcam from across the bridge, and always thought that it would be great to stay at Edgewater. Their website allowed us to check each available unit. We chose the unit and reserved two days. Medical issue arose, and we needed to delay the trip by a couple of weeks. Since the unit would be available, they seamlessly moved the reservation. We then added a 3rd night. The unit was clean, with a wonderful view from the balcony. Their instructions for getting new towels were clear and easy to follow. There are laundry facilities on site. We plan to return, so that says it all. Management company team were all professional and friendly. Very few people post positive reviews on Yelp, but my suggestion is to focus on the reviews from THIS decade.

First negative review on Yelp. I gave them weeks to respond to my calls, today I called again, was…read moretold by their friendly GM (Brandon, not sarcasm) that the owner was not interested in further discussing this "situation" aka our family holiday experience. Family holiday, with our 2 kids, stayed three nights 9/14-9/16/20. $239/night. First day, raised complaint that the kitchen came with cooking pots and pans that were caked in old eggs. We ate out instead. Second night, we discover our door to the room had a malfunctioning locking mechanism, thus the room door literally could not be locked. Meaning, night 1 we slept with an unlocked hotel door. Night two, once discovered, I barricaded at night for peace of mind. Sure, it's Northern Michigan - but still. They fixed it our last day - to their position, they were (I presume) unaware they provide us a room without a properly locking door. Hotel doors that lock..a cleaned kitchen - basics. Yes? Minimal expectations for a Inn at any price. I am a business owner myself and felt/feel that this type of experience must be handled professionally - even if unintentional. I would refund the stay if I gave a damn about consumer experience. At least 50% back the nights they slept without a locking door in the room? Buy them a meal for the gross pans in their kitchen? They reluctantly offered us $100 (I paid $800) and 10% off our NEXT stay after I asked if they were doing anything for us. Next stay? ‍ Customer service is dead! And that's coming from a millennial likely speaking of an elder. I requested the owner reconsider our experience, gave him 30 days, to see if he was willing to take better care of us. Bonus features: they told me we had a room with a great balcony when I reserved it, was literally bars over a window - so wife and I had no balcony when kids were asleep as we had hoped for..asked for, the WiFi was shotty, there were several power outages, gym closed despite gyms open lumpy bed, construction next door, sauna down, and the staff wasn't masked up despite signage requiring guests to be. If you're not slobby boomer, AVOID

Steffan was insanely kind. I came up as a private chef to…read morecater in petoskey and didn't want to drive all the way back home late at night...so I booked my very FIRST bed and breakfast experience ever. I got out late from my catering and was worried to text him around 11:30 am to tell him my phone died and that I was exhausted and probably without an alarm I'd sleep long past checkout so to knock on my door at 9:30 and Luckily I woke up naturally around 9 and came downstairs for breakfast. He said "good morning Michelle but you ruined my plan!!" He had a whole tray full of breakfast and juice to bring to my room for breakfast in bed. How incredibly kind is that! Breakfast was incredible: the whole stay felt safe and wonderful

Steffan is a friendly and accommodating inn keeper. Enjoyed our say for 2 nights in the Fishing…read moreSuite. Nice bathroom amenities, free water and a few other beverages throughout the day. Very nice breakfast every morning. Great proximity to the main strip and multiple beaches! Would definitely stay again

I have stayed here twice now and have enjoyed both of my stays!…read more It's not really "in town" as you definitely have to drive to get anywhere but if you have a bike with you that's a great option! There is a paved trail across the street that goes all the way to Petoskey. When you are pulling up off of US31, the entrance looks like you are pulling into the church but the parking lots connect and that's the only way to get to the hotel so be ready to turn as it comes up fast! The lobby is honestly really cute and fits the up north vibes with all the wood! They have breakfast in the lobby with lots of packaged food options like muffins and pop tarts and then they also have a couple hot food options like eggs and sausage. Pretty good and will save ya a couple bucks instead of going out to breakfast in town. Rooms are always clean and the AC works which is key. Large rooms and I have even been inside a room that has a fireplace! This hotel is a great affordable option for Charlevoix.

First positives: Attractive building…read moreGood location Indoor pool, hot tub Above average free breakfast And the reason for only two stars : Worn They only clean your room every third day Our room needed renovation and maintenance The bed was so uncomfortable and lumpy. We both woke up with backaches. Would never go back

This is a beautiful B&B and I highly recommend it! It is so cozy and comfortable. Michelle and…read moreArmand are wonderful hosts. Her breakfasts are amazingly delicious and filling, family style meals. Enjoyed hearing the stories and meeting the other guests. Their furbabies Rocky(dog) and Killer(beautiful black cat) are the official greeters every morning. We will be returning in the near future. We stayed in the Angel room. My only suggestion is that there needs to be more trash cans in the room. Our only trash can was in the bathroom.

Stayed here for a wedding. Michelle and Armand were so welcoming. The street can be a bit noisy, so…read moreif you are a light sleeper I would recommend picking a room in the back of the house. The Forrest room was right in front as an FYI. The food the next morning for breakfast was delicious. Fresh picked raspberries from the backyard too. It's also a short walk to downtown charlevoix.