A great small hotel, good service and the roof top bar is amazing. We were there for our…read moreanniversary and sadly our room was above the lobby so our balcony faced the street...should have asked for another room and next reservation will make sure I make a request not to be on street side

Perfect! Walking distance from everything! Pool and hot tub were great! Staff are friendly and…read moreaccommodating. We had no problems with parking, although we came early in the season in June. It looks like there is street parking as well. I heard from the bartender that July & August are the busy months. We had drinks and enjoyed the rooftop views. Cocktails are expensive $16-$18 but we did receive a bar voucher that covered some of the costs. Rooms were very clean and comfortable. The giant fireplace in the lobby is gorgeous! They serve a continental breakfast and have a nice coffee machine there too, complimentary.

This is such a cute place! Very clean and with reasonable rates. What i like most about this place…read moreis its owners! Such nice and welcoming people. They have delicious baked cookies. We forgot shampoo and the owner lent us his. Their landscaping was also very impressive. Very colorful and artsy. If we are ever in Charlevoix, this will be our place to stay!

So when you first look over in the evening as you pull in, you notice the vibrant pink Neon that…read morealmost doesn't need to be there. The motel does great to stand out as it is, the neon just screams "desperate". The outside is tidy and neat, you can tell that Cindy (one of the owners) takes pride in her quaint motel that is nestled just a mile from the lake. Cindy greets you with a smile and and treats you as if you have known her for your entire life or that you are one of her kids. I have traveled so often that I almost forgot that keys are actually a thing(versus a key card). Each room has its own little porch which is nice. When you walk in the room the first thing you will notice is there is no odd smells and it is clean! The rooms are a little dated, but if you don't mind the 1980s lights on the wall, then you need to stay here. The mattresss are new and COMFORTABLE, pillows soft and sleep worthy. Overall the price that you pay for the room to get is a 10/10

Our accommodations were amazing in 203! The "swift" up north experience was nothing short of…read moreamazing. Dr. Robert Dobak

One positive of this hotel is the location. It's within walking distance of all the great…read moreCharlevoix village spots! While there are several great individual rental units within this inn, our experience was not one of the most updated. The unit was very old. The main common areas seemed to be very run down and not very clean. While booking this location, I would ask for current pictures of the units and review sanitization procedures. Overall, the location made our experience great but the room itself was pretty run down

Definitely my favorite hotel in Charlevoix. The staff is so friendly, beautiful rooms and such a…read morecool layout. A little outdated, but very well taken care of and you can't beat the hot tub rooms!

Wish I could do less than 1 star. Have been coming here for 18 years, always loved it. Change in…read moreownership- food is abysmal, staff is cold and frustrated. Our waitress was at our table twice the entire experience, once to take orders and once to drop off the check. Not to mention we were one of 7 tables, they had staff to spare. The chicken was pink, the steak was rubber and overcooked, and the 10% visa charge was just the cherry on top of a ghastly experience. Will not be coming back.

Do not stay at this hotel. This hotel has bed bugs they do not accommodate you or compensate you…read morefor the inconvenience. We checked in with the lady named Joseline at the front desk. Stayed in room 318 . I was sitting on the bed and noticed a bed bug. We took video of the bed bug and took a picture. We immediately went downstairs to the front desk and informed Jocelyn of the issue. She asked us to for the video to her phone, and she would contact the director of the hotel named Marjorie Forbes. We felt as though Jocelyn did not contact the director. I asked for the director phone number. I called her office, a young man gave me her cell phone to leave a message. I left a voicemail on her cell phone and text her . Today is February 8th and it has been a week and I have not heard from Marjorie Forbes.. remind you we have videos and pictures and we were also bit by the bed bugs . This hotel I would not advise anyone to stay there looks can be deceiving. The staff is tacky anytime you call the front desk no one answered the phone you have to go downstairs to the front desk and ring a bell . The front desk and the director of the hotel will not return your call or follow up if you have an issue . They do not even compensate you and refund your money. The hotel is operated by; Equity Hospitality Management Charlevoix Hospitality Holdings Llc, Charlevoix Inn Suites 800 Petoskey Ave Charlevoix. MI

Positive: Front desk staff. Kitchen staff. Wonderful breakfast choices. Close to the Little…read moreTraverse biking trail. Negatives: Outdated. Walls are paper thin. The hotel is dog-friendly...we did not know this. We had barking dogs all around us all night and early morning. Dog owners are very RUDE!!!!

First negative review on Yelp. I gave them weeks to respond to my calls, today I called again, was…read moretold by their friendly GM (Brandon, not sarcasm) that the owner was not interested in further discussing this "situation" aka our family holiday experience. Family holiday, with our 2 kids, stayed three nights 9/14-9/16/20. $239/night. First day, raised complaint that the kitchen came with cooking pots and pans that were caked in old eggs. We ate out instead. Second night, we discover our door to the room had a malfunctioning locking mechanism, thus the room door literally could not be locked. Meaning, night 1 we slept with an unlocked hotel door. Night two, once discovered, I barricaded at night for peace of mind. Sure, it's Northern Michigan - but still. They fixed it our last day - to their position, they were (I presume) unaware they provide us a room without a properly locking door. Hotel doors that lock..a cleaned kitchen - basics. Yes? Minimal expectations for a Inn at any price. I am a business owner myself and felt/feel that this type of experience must be handled professionally - even if unintentional. I would refund the stay if I gave a damn about consumer experience. At least 50% back the nights they slept without a locking door in the room? Buy them a meal for the gross pans in their kitchen? They reluctantly offered us $100 (I paid $800) and 10% off our NEXT stay after I asked if they were doing anything for us. Next stay? ‍ Customer service is dead! And that's coming from a millennial likely speaking of an elder. I requested the owner reconsider our experience, gave him 30 days, to see if he was willing to take better care of us. Bonus features: they told me we had a room with a great balcony when I reserved it, was literally bars over a window - so wife and I had no balcony when kids were asleep as we had hoped for..asked for, the WiFi was shotty, there were several power outages, gym closed despite gyms open lumpy bed, construction next door, sauna down, and the staff wasn't masked up despite signage requiring guests to be. If you're not slobby boomer, AVOID

Great stay over the holidays. Stayed in unit 105 & 106. Even in the winter this location has…read moreamazing views. Best location in Charlevoix! Can walk to all of the restaurants and shops from the Inn. In the warmer months we walk to the lighthouse and beach. The condo units are well appointed and very comfortable. Was a fun time had by all!

Amazing stay. Steffan the Innkeeper is the BEST! He cooked us the best breakfast, & had great…read moreconversation. The king bed was so comfy and the soaking tub was exactly what we needed after a snow day. We will be coming back to stay.

Perfect location right in Charlevoix. Stephan is a wonderful host and makes the most amazing…read morebreakfasts:) Good location for visiting Petoskey, Harbor Springs, and Tunnel of Trees as well. We will definitely return.

First positives: Attractive building…read moreGood location Indoor pool, hot tub Above average free breakfast And the reason for only two stars : Worn They only clean your room every third day Our room needed renovation and maintenance The bed was so uncomfortable and lumpy. We both woke up with backaches. Would never go back

I stayed here as part of a wedding block for a wedding at Castle Farms. With the extremely high…read moreprice, I thought it would be something fancy, but instead it was a rundown little motel. Overall, it was okay, but the blankets were thin and all of us reported being cold at night. The air conditioner/heater was one of those crappy things that cycles on and off all night, waking us up at every interval. My room didn't smell bad, but my friends complained of musty smelling rooms and stains on the floor. The wifi was weak and spotty. I will say that the breakfast was decent, the shower pressure was almost too powerful, and the staff was nice.

This is a beautiful B&B and I highly recommend it! It is so cozy and comfortable. Michelle and…read moreArmand are wonderful hosts. Her breakfasts are amazingly delicious and filling, family style meals. Enjoyed hearing the stories and meeting the other guests. Their furbabies Rocky(dog) and Killer(beautiful black cat) are the official greeters every morning. We will be returning in the near future. We stayed in the Angel room. My only suggestion is that there needs to be more trash cans in the room. Our only trash can was in the bathroom.

Stayed here for a wedding. Michelle and Armand were so welcoming. The street can be a bit noisy, so…read moreif you are a light sleeper I would recommend picking a room in the back of the house. The Forrest room was right in front as an FYI. The food the next morning for breakfast was delicious. Fresh picked raspberries from the backyard too. It's also a short walk to downtown charlevoix.

It was a bit pricey, but worth it. The cheapest adult plates ran around 20$, with kids plates at a…read morereasonable 5-7$. We started off with the calamari and it was one of the best I've ever had. I followed with their delicious French onion soup. Prime Rib you can cut with a fork and topped only by the fabulous Creme Brûlée. Great for families or a romantic evening that you can end by walking down the Pier it's built on to watch the sunset by the lighthouse.