The casino was gorgeous. The casino building is decorated with warm lights. With big beautiful…read morewords it says Beau Rivage. For each specific event the entrance is decorated accordingly, such as Christmas, Thanksgiving or Easter. The restaurants serve high quality food and service. The rooms were clean and spacious. The staff is willing to help anytime, such as for room key issues or housekeeping. The beach was beautiful. The boats as well. I love walking along the beach here.

I had one of the worst experiences I've ever had at this hotel. From the moment I arrived, the room…read morewas not clean properly, and to make matters worse, there has been extremely loud music coming from outside throughout the entire night and continuing into this morning. I was unable to get any sleep. This is completely unacceptable. I have stayed in countless hotels, including many in Las Vegas, and I have never experienced outside noise like this. The music is coming from outdoor speakers, and it's in 24/7. I regret so much coming to this property. I am extremely disappointed with my stay. I sincerely hope you address these issues so future guests do not have the same experience.

Love this hotel, the location and decor. David who's at the bar is a great guy. Warm welcoming and…read morepleasant. Cora's breakfast is really good, the cook knows what she's doing. The staff that check you in are always different so the service can be different Delton who you get. The only thing I don't like about the hotel is the horrible smell on the first floor. It smells like mildew, mold and pool chemicals ALL the time. If you stay here, DO NOT having them put you on the first floor. We've always stayed on the upper floors and this was the first time they put us on the 1st floor. As soon as we walked into the room it was a stronger chemical smell that seeped from the hallway, it was absolutely horrible. We immediately walked back out and requested a new room on the top floor. The carpet on that floor also needs to be fixed because it's pooling up in the middle and that's a tripping hazard. Besides that the location is great, right across the white sandy beaches. About 4 minutes from other restaurants, Casinos and Ocean Springs is right across the bridge.

1-star experience, but credit where credit is due…read more Unfortunately, our stay started off very poorly. We experienced consistent rude and dismissive service, including an issue with opened silverware, inconsistent drink pricing, and a restaurant manager who was completely dismissive when we attempted to provide feedback. Honestly, it made sense why his behavior and lack of care had echoed onto his staff. The front desk service also lacked basic greetings and acknowledgment. It was like they didn't know how to speak to customers. At one point, I called and asked for the manager by his first name, and the woman said, "We don't have anyone here by that name." I explained what he was wearing, and she said, "Oh, we only call him by his last name." I was just shocked. How would I know that? And how do you not know your own manager? On top of that, there was an AC leak in our room, and my mother almost slipped and fell. There was also a strong smell that seemed like mold. After we raised our concerns, hotel management did make an effort to correct the situation. They moved us to a different room and provided complimentary dinner and breakfast at Cora's restaurant as an apology for the rude service and behavior. They were unable to provide a refund because we booked through a third party. I do want to give credit where it is absolutely deserved: the food at Cora's was wonderful, and the service was excellent. Ryan, Lynn, and David genuinely saved the experience for us. They were kind, attentive, professional, and made us feel welcomed. I appreciate the efforts made to address our concerns, especially moving our room and providing the meals. However, the initial treatment and condition of the property significantly impacted our stay. Traveling with my mother, who is older, I expected basic courtesy, cleanliness, and professionalism from the beginning. Unfortunately, that was not our experience. For location and comfy beds, sure. For warm, A+ service, go elsewhere. You can absolutely enjoy the drinks and food at the restaurant without subjecting yourself or your family to the lack of care or appreciation we experienced as guests here. Cora's: wonderful food and wonderful service. Ryan, Lynn, and David were the bright spot of our stay.

I was burning up air miles this trip, so I was able to stay in better places than usual. And the…read moreHyatt Place in Biloxi was an absolutely superb choice. Every employee was courteous, friendly, and accommodating. The facilities were immaculate, as was the room. Tasteful furnishings adorned every surface. Check-in was especially smooth due to the aforementioned employee qualities. The room was very comfortable, clean and all appliances were in good working order. The complimentary breakfast was in the top five of the ones I have seen in the 65 countries I have traveled to. They literally offered something for every taste, including specialty items like nut milks and latin dishes. I don't know how much a room rate is when paying cash. But paying with miles was a great deal.

Really good hotel directly across from the beach. Good breakfast options and free parking. Rooms…read morehave refrigerators but only microwave is the the breakfast area. Would definitely stay there again if I visit the Biloxi area

Hard Rock Hotel & Casino Biloxi…read more Some places look the part. This place plays the part. Clean, sharp, and buzzing the second you walk in yeah, it's iconic, no question. The games are dialed in, the whole setup feels polished, and it's got that classic casino energy where anything can happen. But let's be real that's not why this one took my number one spot. It's the generosity. I've been to casinos where getting a drink feels like you're filing paperwork. Waiting, flagging someone down, or worse paying like you're at a concert. Not here. At this place, the drinks don't just show up... they find you. Like clockwork. Like they've got a sixth sense for an empty glass. We were there celebrating friends, my daughter, her classmates and every single one of us noticed the same thing. Not just friendly, not just nice... but relentless in the best way. You'd take two sips and boom there's someone asking if you're ready for another. It felt like Mardi Gras met old-school Vegas and decided to move to Biloxi. Now let me paint you a quick picture There's this older gentleman a few seats down from me, posted up at a machine like he's been there since sunrise. Calm, steady, not saying much. A waitress swings by, keeps his glass full without him ever asking. Whiskey, neat. Every time it dips, she's back like a ghost with good intentions. After a while, he finally looks up at her and says, "Ma'am... I don't know if I'm winning or if you're just making me think I am." She smiles, tops him off, and says, "Honey, around here... we make sure you feel like both." And that right there? That's the place. Because here's the truth when a casino is generous with the drinks, people loosen up. They laugh more, tip more, play a little longer, take a few extra chances. It builds a vibe. A reputation. A story you take home with you. So yeah, there are a lot of casinos in Biloxi. Bigger, flashier, louder maybe. But this one? This one understands the assignment. You come to gamble. You come to celebrate. And when they keep that glass full without you chasing it... that's hospitality. That's why it's number one.

I've been coming to Biloxi for years and have stayed at the Hard Rock countless times…read more Unfortunately, the property has steadily declined in terms of service, amenities, cleanliness, and overall guest experience. I'm currently here and am beyond frustrated. It rained around 11 a.m., and apparently that means there is no pool service for the rest of the day. Guests are given only one small towel, which barely covers the lounge chair, and I was refused a second. Since there was no pool service, I attempted to grab a drink from one of the casino bars to bring back outside, only to be told my cover-up was not appropriate. Mind you, I was wearing a one-piece swimsuit and a modest cover-up that happened to be slightly short. I've seen far more revealing attire throughout the casino. I've been here for three days and my room has not been serviced once. I currently have no clean towels. Last night, my room key repeatedly malfunctioned, requiring multiple trips to the front desk before maintenance finally had to come let me into my room. The valet service disappeared years ago, but that's only one small piece of a much larger problem. There are often homeless individuals congregating outside the property. Even the non-smoking rooms smell like smoke. The hotel itself appears neglected--dust coats the glass shelving, light fixtures, and other surfaces throughout the property. A closer look reveals a level of dirt and lack of upkeep that is hard to ignore. While many employees have been pleasant, others seem completely uninterested in providing quality customer service and have noticeably poor attitudes. The pool area remains the hotel's biggest selling point, but even that feels dated and poorly maintained. Much of the property is overdue for a deep cleaning, pressure washing, and significant refurbishment. I used to genuinely love staying here, which makes this review disappointing to write. The Hard Rock was once one of Biloxi's standout properties. Today, I would strongly recommend spending your money elsewhere--particularly at the Beau Rivage, which continues to offer a much higher standard of service, cleanliness, and overall guest experience.

First room was handicapped room #105 my wife whi is disabled had grasp the handrail by toilet and…read morethe entire rail came loose from the wall . She could have been injured but caught herself . That rail is a hazard and needs fixed asap. The desk clerk reassigned us another room . As much as we pay for rooms this should not happen

I stayed for three weeks and really enjoyed my time here. The staff is incredibly friendly, always…read moreoffering greetings and goodbyes, as well as providing any assistance I had asked for. If you plan to stay here for a while (TDY for example), bring quarters to do your laundry, the washers and dryers don't accept any other form of payment and it's $1.25 per wash and per dry. The pool was closed even though it's super and the hotel across from this location's pool was open so that was pretty disappointing. Even though they said we could utilize the other hotel's pool, which was nice I suppose. The rooms are incredibly spacious. I didn't care for the breakfast and on the one day I tried it, my milk carton went bad and was 2 days from expiring and so were all the other milk cartons. I grabbed another and that one was fine luckily. But I didn't eat breakfast the rest of the time, but I'm also not a huge breakfast person. But the spoiled milk did ick me out from trying it again.

Legends Hotel in Biloxi is beautiful and ideally situated within walking distance of several…read moreeateries at a wide range of price points. The pool area is a nice setup, but it could use some cleaning attention. They should also invest in some flowers and greenery out there, as it feels a bit sparse and not very inviting. That said, I always enjoy my stays here. The interior is clean, and the staff is friendly and ready to assist. The lobby is stunning -- beautiful floors, gorgeous chandeliers, and well-maintained greenery that adds a lush, welcoming touch. The theme speaks for itself -- "Legends." Beautiful black-and-white framed photos of Marilyn Monroe, Audrey Hepburn, and other icons set the perfect tone. The chandeliers in the rooms are a lovely touch as well.

This is one of the nicest, cleanest hotels I've stayed at in a very long time(and I travel a lot)…read more Due to our large family, we purchased the 2 bedroom suite for the night. There's a living room and kitchen, with mini fridge, safe, microwave, lots of storage areas for luggage and items. Showers and bathrooms were clean, although in room 406 we noticed the guest room bathroom mirror led lights aren't working. The water pressure was pretty low in both bathrooms but the temperature was nice and hot. And there are vents in the bathrooms, something I hardly ever see. I am also extremely satisfied that they opted for rugs versus carpets, as carpets can get nasty and you can't replace them easily. The beds were comfy, towels were thick and heavy, the rooms were cold, ac's working top notch, the classic old touch of luxury just brings you back to another time. Upon check in they gave us tokens for complimentary drinks at the hotel bar. 10 out of 10 I recommend and would stay here again. But if you do, you're on your own for breakfast. Also, the concierge people weren't rude, exactly, but not friendly at all. If I were to improve the stay, I would have a pull-out magnifying mirror in the bathroom, extra towels, extra blankets as the comforter was as thin as 3 sheets put together, perhaps larger travel bottles of shampoo and body wash, dish soap and towel in the kitchen, and it wouldn't hurt to have the foyer smelling good with diffusers. Overall I was very happy with my stay.

What a relaxing property! Just a quick 90ish minutes from New Orleans. Tons of seating on the…read moreproperty and around the pool. Perfect for when you want to get away from the world. Each room has a porch or some other seating area directly outside. I stayed in the Sandpiper room and it was so cute. And the bathroom was huge. (Though I do will the full length mirror was a bit more accessible.) Walkable to downtown Ocean Springs. Did I mention it was relaxing?

This was An amazing stay !! We definitely would go back!…read moreThe rooms are lovely and grounds well thought out...

Horrible staff. On May 23 at 11:20 PM we called the front desk because there were people in the…read morepool yelling. The pool closed at 10 PM but the staff was too lazy to do their job. The following morning we asked for a discount on our room after the incident. We were told that there was no manager available to help us. Again rotten staff, we expected better from Hilton, we are gold members!!

For me to give a one star review really means run. KEEP ON going! The Hyatt place Nextdoor looked…read morenice, we try to be loyal to Hilton but this was perhaps the worst hotel experience we have ever had. So disappointing. This property is pretty large. They had one young girl running the whole property. They have no other employee on sight. Engineering if you AC goes out or cable doesn't work...she told us, "it's just me". Housekeeping? "It's just me here" Manager? "They have another job so I text when I need them". How can you leave a property of this size in the hands of one person who honestly had no idea what she was doing. Laundry washers have mold. Local kids were using the pool, then hanging out in the parking lot getting high and drinking...elevators are on their last legs, and we only snapped one pic as we were sorting out the mess we were in but mold and water damage everywhere.

Stayed at Courtyard by Marriott twice in Biloxi. I love it here. Room is spacious and cold. Staff…read moreare friendly and helpful. The bistro restaurant downstair have great drinks and food. The location is safe (police station is nearby). Quick access to restaurants, drug stores and movie theaters nearby. Definitely my favorite hotel when I visit Biloxi/Ocean Spring.

Great location around lots of restaurants but secluded enough to be quiet…read more They went through a systems upgrade while I was there and it went smoothly. The staff communicated everything ahead of time and was very open and transparent.

Had an amazing 4 days . We took the early bird flight from Tampa and received an early noon check…read morein which was very nice on a Busy Friday your bell staff were very pleasant and knowledgeable . We had 3 rooms and they brought all our luggage up at the same time . We all ate at your sports bar and the food was delicious . I can't remember our servers name but she was very nice and accommodating . We hit the pool up The next day and it was slammed but your staff did a great job with such a good crowd . We wanted to think everyone at the VIP bar . We were in town for my best friends and pro- wrestlers birthday and everyone treated us like Rockstars . I also wanna give a special shout out to Bo who works the second level bar . I worked in the service industry for several years and it people like him that wanna make people come back and feel special . You could tell how much he's liked by how many of his co-workers would come up and say hi . I also wanna give a shout to Natasha who works the downstairs bar and works the graveyard shift . She was the one that got our birthday drink ready right at the strike of midnight for our special birthday toast . All the servers were great and your security was top Notch as well for retrieving my wife's missing credit cards . Huge thanks and we will definitely be back . Thank You , Richard Anderson and Family

I don't recommend this casino at all. they are the only casino I have been in Biloxi that you have…read moreto go through a metal detector and honestly no one was in the casino except security and employees at 8:33 in the morning. Hubbie played a few games . I was nt about to give them my money after that unnecessary nonsense . I had a very small purse and no one else carried anything except a wallet. It also was very warm inside and my husband started feeling bad. We went right to scarlet pearl and it felt so nice and cool plus it stunk outside like piss by the elevators. We will not b back !! Thanks our money will go to other casinos bye forever!!! This review mainly is to remind myself of the bad experience We had so I'll never go back again