Very unhappy. Clearly understaffed and totally unreliable with service timelines…read more A month into the season and my boat is not in the water for Memorial Day weekend. The slip rental is supposed to start on May 1. Despite being able to operate the boat in the fall and having the team do a considerable amount of work over the winter (without everything being put back together yet as of this week), today I find out about a new purported problem that will delay launch. Even if this is the case - even if my engine was total trash (which isn't the case) - I should not be first finding out about it a month into the season after having proactive winter work done. The marina is becoming "closed" without letting outside vendors/mechanics do work on the boats there. I shudder to think how much time I'll waste dealing with unreliable information and delays. The marina was already unhappy that I had someone put a sound system in (which took less than 2 weeks and was on time). When would the marina have gotten to that - October?

Nice marina with beautiful views. During this time of uncertainty, I was really surprised to see…read morethat only one employee wearing a mask. People were hanging in groups without a mask, too.

I was a member of this marina for 4 years and it was a very poor experience. I had to deal with…read morevandalism, people breaking into my boat, horrible customer service, poor communication, hauling the boat without permission, I even suffered an injury falling down the slippery dock using their broken cart and had to be taken away in an ambulance. When I mentioned this to the owner Justin he told me he didn't see the ambulance on the security footage. As I stood in front of him in stitches. Find any other marina and avoid this place. They were even nice enough to crash a forklift into my boat and accident and not tell me for a week. Place is a poorly run waste of money. Save your frustration and go anywhere else.

Used their dingy dock to tie up for the evening. Asked about someplace we could depose of a VERY…read moresmall bag of trash. Dockmaster said they weren't set up for that but when our friend saw a trash barrel out by the street and thought that might be ok. She took home with her our large bag of recyclables. When we came back a few hours later there was our VERY small bag of trash back in our boat with a creepy stalky kind of note saying that we were banished from EVER tieing up there again. Paid $20 bucks for a 3 hour tie up and then trash stalked. I'd say find somewhere else to tie up. This place is creepy.

We were visiting friends in the area and decided to sign on for Captain Rick's Hingham Picnic…read moreCharter. It turned out to be the highlight of our vacation!! Our kids had such a great time swimming while we were at anchor near a place called Worlds End. We had a cruise around the Boston Harbor islands while Captain Rick shared his extensive knowledge of the area. Fantastic! So great to learn from a local expert. His boat was also a perfect size for our needs with plenty of room for onboard picnicking. I can tell you that the day exceeded our expectations and we look forward to one of his charters on our next trip to Boston!

From the owner: Captain Rick brings his love of boating to picnic and swimming charter customers with personalized…read moreafternoons on the waters between Hingham and the Boston Harbor Islands.

I love being on the water, so anytime I visit a place that's on the water, I naturally have to take…read morea cruise (or be on the water somehow.) Booking this was super easy through my CityPass. We were already next door at the aquarium so it was very easy to get here. The line was a bit confusing because they said that they would tell us where to go but I had to go to the box office to find out. She was actually quite rude and not helpful, so we ended up just joining the line we saw because we figured it was it. It was, so all was well. The boarding process was easy enough and we boarded the ship pretty quickly, even with the photos being taken at the beginning. The boat itself was a little bit worse for wear and smelled weird but we went up top on the highest deck so we were outside. The chairs up there were also pretty worse for the wear but it was good enough. I loved the guides dad jokes and weird humor. He made it all better and I appreciated that. To be honest, weird jokes make it much easier to remember the historical facts and my husband is still spouting some it it to this day.

I was super excited to visit the East Coast from Maine to Boston with the hopes of taking the old…read moreman to see some whales! Guess what, whale watching season had not started as we came to early. Good news we avoided the crowds, bad news some things were not open. Arrive into Boston and look at taking a tour and lo and behold, that weekend is the first weekend for Boston! So, we book those tickets for that morning and are out on the boat in less than 1 hour from start to finish. Waiting in line, a breeze! Getting tickets, a breeze! The crew was amazing and happy to see all of us (it was the first weekend of whale watching)! Our captain took us out and spent the longest time with us on the water as it was difficult to catch those whales! We were able to see a couple of brief glimpses, which really made the entire trip worth it. As we were going back to shore, we were told that our tickets would be reissued for another tour with them since we had really seen whales on the tour. That was amazing! Best part of the trip, the lovely Linneea who seriously had the best voice and demeanor for talking about the whales. You could really feel her passion and empathy for the creatures through her voice! WONDERFUL EXPERIENCE. I was even out on the side and the captain peaked over to say he was hoping that we would find some whales today! They really do care about the experience but also about the sanctity of the whales and their environment. PROS Good sized ship Good areas to whale watch Restroom facilities Food/drink available Depending on the time, take a sweater BEST CREW AROUND CONS Parking to get to the boat!

So happy with my experience with Tern Harbor! We purchased a new Blackfin 212 at the end of 2019…read morefrom Dan and have been taken care of throughout the process. After launching the boat in May, they have kept in touch to ensure that everything was going smoothly and to plan out the proper break-in maintenance. I highly recommend them for the purchase of a new or preowned boat.

Purchased a Monterey bowrider from Tern Harbor this August. I cannot say enough of how wonderful…read morethe process was. From the folks I worked with at the showroom, to the operations and service folks to the financing referral. The price was very fair as was the trade in price they offered. They got my boat ready for delivery in record time and followed up after the delivery to make sure everything was good - and it was. Thanks again Tern Harbor! Nicely Done!

Hands down, the best guy I could have ever possibly found! Responsive and worked under non-ideal…read morecircumstances in a cold boat helping sort through and correct bad wiring everywhere. Our goal was to get some heaters going so the boat didn't freeze. Seth exceeded my expectations with his knowledge! Wow! We then the installed new batteries and a charger while fixing faulty wiring, winterized everything and drained the water tank. Amazing! Hands down the best boat guy I have ever worked with. Call him. You'll be glad you did!

Very helpful. Right before vacation my starter went on my best boat mercury. He drove over to my…read morehouse early in the morning. Fix it with no problem.

Had an excellent time. I know there are a lot of complaints about trying to see, but yea it's a…read morewhale watch with probably 200 people. Luckily everybody on my boat was willing to move around so people could see. I wasn't right up against an edge but I still got to see plenty and had amazing views. The staff is wonderful, they even come around with whale artifacts on the way back, and do plenty of explaining while the whales are jumping out of the water.

We took the boat to Salem from Long Warf. The boat was pretty fast and we appreciated the…read morehistorical knowledge we heard on board. So much history in this area!! On the ride back (last ship at 7) we were dazzled by a gorgeous sunset over Boston. We upgraded to the trolley because we were excited about being able to jump on and off, however we were told they no longer did that and they were shuttling people to weddings. We took the tour around the island, which was okay. It did give us an idea on what we would want to walk back to afterward, but it wasn't worth the extra money.

This place is amazing. The scenery is beautiful, it's located in a great area (across the street…read morefrom Nantasket Beach), and the staff is truly wonderful. Very helpful, knowledgeable, and keep everything clean. I go there as much as I can. I cannot recommend it highly enough.

We went here during Phase 3 of COVID as we are trying to keep social distant and entertain our…read moretoddler. I called the day before to confirm we could rent a kayak for 2 adults and take our toddler. I was happy with the social distancing measures they had in place. They had a sign to please wear a mask and keep space. Once you rented your kayak you had to wait to go on the dock until the party in front of you had left. They requested you sign the waiver online so there was no handing out of pens and paper. We lucked out with the weather the day we went because the water was fairly calm. You could head over to worlds end, get out a swim if you wanted and there was a few other places to get out. Overall great experience, we will definitely be back.

I would recommend NOT using Allerton Harbor Canvas. At $100/hour the time estimate should be…read morereliable, the service should be punctual and the quality of work should be excellent. None of this was the case except the $100/hour. Save yourself money and frustration by going elsewhere

From the owner: Boat Covers, Canvas covers, Canvas Repair, Marine Canvas, Boat Cushions, Boat Upholstery,…read more Sunbrella, Zipper and window replacement