I would not use them if they were the last locksmith on earth. I called them Sunday Sept 25th…read morebecause my wife dropped the truck keys in the lake. I was told they would contact me. Today is the 29th and I still have not heard from them. You call these guys in an emergency, and they leave you hanging. I had no means to get home to get spear key. We waited for hours.

Rude, unprofessional and they don't answer the phone after they've been dispatched. Very…read moreaggravating experience.

Kendall (after hours guy) from Donald Bull's is AWESOME!!! We are so incredibly grateful for…read moreKendall's fast arrival, professional, friendly and tenacious service! If it were possible to give more stars, Kendall earned them! Hats off and hands clapping for such a great service provided.

Great customer service! Very fast service and a pleasure to…read moredo business with. Will recommend to anyone. I wish all businesses would conduct themselves like Donald Bulls Locksmith. Professional, punctual, honest and kind.

When we locked ourselves out I jumped on Yelp and the 5-star rating caught my eye. I called in the…read moreearly morning to leave a voicemail. Liz called me back within minutes! They had a job for the morning lined out already, but said they could come by after. She also said she understood if we wanted to try someone else since it would be a while. I believe good things come to those who wait, so wait I did. As promised, Liz called this afternoon. They came out and ended up needing to drill our lock because of the new safety features it had. We also wanted our locks rekeyed to all match, and they were so patient as I went hunting for all of the sets. Rob also made sure all of the locks and door jams aligned. They explained everything and went above and beyond to take care of us, including getting rained on! I hope we don't ever need to be let in again, BUT if we do they will be the first and only people we call!

Great service. Nice people. Fast to come. Reasonable and went the extra mile. They deserve 5 star…read morerating.

Amazing! When one locksmith refers you to another because of…read moretheir expertise, it's a good sign that you're getting a competent provider. Such was the case with WL&K. Have an older Lexus needing a 'chipped' key and rather than 'well, we'll take a look at it' it was a 'sure, no problem' response. The job was quick and convenient, reasonably priced and the shop was inviting and uncluttered; a very friendly atmosphere! Locks, keys and accessories are ample in selection and attractively displayed. It's the kind of place you like doing business with. And yes, the key worked perfectly. If you're in Hewitt, Woodway or even Hillsboro, give these folks a try; you won't be disappointed!

Years ago, I broke the key on the Key Fob to my 2017 Chevrolet Cruze. I was only given the one key…read morefob when I purchased my car in 2018. I never used the key because I have push to start so it wasn't an issue until recently when I dropped my fob and it fell apart. I initially called AutoNation and was told that since I didn't have the key, I would have to purchase 2 key fobs at the price of over $600.00 and that didn't include cutting or reprogramming. I was told that I could purchase a key fob on Amazon for around $40 and have the key cut and the fob reprogrammed. So, I decided to go that route. The first place I called said they had the key fob I needed for my car and would charge me $130 and could come out the next day to complete the job. They texted me the next morning and asked if I still needed their services and I told them I did. He then proceeded to say the person I spoke to yesterday had quoted me the wrong price and that it would Actually be $180.00. He said since I was initially quoted the lower price they would honor it. When the guy arrived he took my key fob to his van and came back and said he didn't have it after telling me the day before he did. He said he would have to order it and would have it the next day and it would be, you guessed it, $180.00! How convenient. So, I told him I wouldn't need his services. A friend told me about Waco Lock & Key, I called and made an appointment. My son took my car to them because I had to work. They were very professional and friendly. My son left with not only 1 key fob but 2 (they fixed my old one) for the Exact price they quoted and it was lower than Both of the initial quotes. The next day I called them because I was trying to use the key (that I had Never used before) and I was having trouble getting the door unlocked. They said that they made sure the key and fob were working and I could bring it to them after work and they would recheck it. They also sent me a video on how to unlock my car and it turns out I was doing it incorrectly and it did indeed work. I Highly recommend this company, they are very polite, professional and go above and beyond to satisfy their customers needs.

Great service and fair price. Been doing buisness with them for years. They also give you…read moresuggestions to save.

I took my car to have a key made to open all the doors. The lady told me it could be done; the key…read moredidn't work because the car didn't come with that option, and she never told me that until she cut the key, and I had no choice but to pay. She's not loyal. She gave me the number of a friend who could fix that problem. I took my car, and she wanted to charge me over $500. I asked another mechanic for a second opinion, and he was the one who told me the car didn't come with that option.

This is great place. I needed a car key made. The young man that made the key was fast and very…read moreknowledgeable in his job. Will go back

It was an hour turn around after I called. Tony was a pro, gave me a few pointers for upgrades and…read morepointed out security needs, but wasn't pushy trying to sell me stuff while he re- keyed my new house. Strongly recommend.

My husband and I locked ourselves out of our house. They were fast to arrive and get us back in our…read morehome. Their rates are excellent & the staff was beyond helpful & friendly. We actually used them again to re-do locks. I highly recommend this company.

Mr Fisher worked fast and was very professional. If you're in need of a key fob or key made call…read morehim. I will definitely come back and use him again when and if needed.