Was here last Saturday for a bridesmaid fitting. Our appointment was for 4.30. When we got there,…read morewe had to wait a while to be seen by anyone. My friend was told she couldn't use the bathroom due to security reasons and was told to go to the resturant next door to use their facilities. The girl we were due to see 'Le-anne' wasn't there, we were told serveral times that she was at her own formal and they didn't know why the appointment was made so late in the day. The staff were very rude and unhelpful during our whole experience. They rushed us though the fitting because they were closing at 5 and were reluctant to make another appointment for a time and day that suited us because it didn't suit Le-anne. All in all we were disgusted with the way we were treated and the sheer rudeness of the staff and management involved.

Have to say was disapointed with my experience…read more.. My aunt was getting remarried and was eager to take me along gown hunting for moral support... stepping inside the shop I found it bright, spacious & well laid out. Rows of beautiful gowns hanging that would surely capture any brides heart - however the let down for me was the staff. Was greeted by a slightly older lady whom assuming I was the bride give me an "up/down" glance that indicated my size would be an issue. Once my aunt stepped in and informed her she was the bride an almost instant wave of relief seem to sweep over the lady. My aunt being a neat little size 12 seemed to fit the bill better than a plus size me. After explaining the budget/requirements the lady continiously pointed out gowns that were very heavily above budget - we were about to leave when I spotted an Ivory Bridesmaids gown & needless to say my aunt fell in love with it and was able to purchase it there and then. Otherwise we would have been leaving empty handed as the shop assistant really didn't guide the appointment well at all. Lovely gowns but unfortunately the staff let this bridal shop down heavily - wouln't reccomend it to others with this level of customer service. Parking also an issue.

This is another bridal shop we visited when my sister got married. She actually bought her dress…read morefrom here if I remember correctly, but only because the only other place that stocked it was in Dublin! I suppose I can't really complain. I mean, they fitted the dress beautifully to her, were pretty attentive (although not always. Sometimes we got the impression we were just in the way, which is not how you want to feel when you're making such an extravagant purchase!) My main issue is that, like many other bridal shops that have been around for years, there's very little style about it. It's all very well to sell the same stuff year after year, but for your wedding, you want someone who will look at you and advise you based on what you wear or who you are, not based on best selling dresses, or how they think a bride should look, you know? It's not that brides don't look lovely, it's just that they all look the same now. Or maybe I'm just too fussy...

I found the "manager" Mareen of this shop very unhelpful. I ordered 3 bridesmaids dresses out of…read morehere. We waited 6 months for them to come in, when they came in they where the wrong ones. It nearly broke my heart as i loved the style I had ordered. We told the manager straight away they where the wrong ones and she argued back saying I had changed my mind about the dresses. When I asked for my money back she said she couldn't authorise it and wouldn't phone the owner. After arguing for 2 full hours I eventually got my deposit back. My advise would be, Don't even go near this store, The staff are not nice and give the impression the don't care!

I remember being in this shop (well, it was actually their old premises, but anyway) when we were…read morelooking for my sister's wedding dress and my bridesmaid dress. I don't remember much about the service, but I can say that the stock wasn't really for us. Now the shop is located on Royal Avenue, I go past it on a regular basis on my way in and out of town, and I can still say that it's not for me! I know that everybody has their own taste when it comes to their wedding day, but I simply cannot give more than 2 stars to a shop that thinks it's ok to put a bright orange ball gown bridesmaid dress in the window!

On our epic quest for 'the' wedding dress we ended up in here on our trawl of Belfast's bridal…read moresalons. I didn't hold out much hope on first viewing the old fashioned front of the shop but the windows had a nice display and they seemed to have a large selection of styles and colours. Leaving the missus to man the frontline I lurked near the back as is my wont and let her get on with the business at hand. The shop was a bit better inside and seemed to be quite busy with a few brides (plus posse's) trying on dresses and grabbing dresses off the racks. Staff seemed pretty ok though maybe a bit stressed with it being busy and I thought that was a pity as I imagine each woman would've preferred a more personal touch whilst choosing a dress for their big day. After a quick browse it was decreed that this shop wasn't for us and we left. Pros: Big selection. Cons: Staff weren't the most helpful

On the instructions of my dress maker I was told to avoid any fancy lingerie for under my wedding…read moredress - she said instead 'Get yourself a good, sturdy flesh coloured job to hold yourself in' I took her word for it and got just that out of Debenhams but am now freaking out that that particular bra might not be 'the one' for the honeymoon - if ye know what I mean - nudge nudge, wink wink! Roxbury and McQueen is the only Lingerie shop I have been in that really feels exclusive. The underwear is all displayed beautifully and the girl who works there is so helpful. I had a look at the bridal basques and bras and the like but they are way over my price range. She does have little frilly satin knickers for sale which can have anything you want stitched on the bum - They take a few weeks and cost £69.00 with Mrs whatever or £59 if it's 'just married' on the bottom. I might splash out on these. The shop also sells really cool tights with designs and print on them, I have never seen these around Belfast before and will be sure to be telling my cool mate who would love them. I really liked my experience in this shop and I wish I could afford some of the lovely bits, don't get me wrong they are not extortionate by any means just over my budget. If you are looking for nice friendly service, a lovely boutique feeling and a gorgeous underwear set then go here.

I just had a dress altered here and it is absolutely perfect. Couldn't find the place at first…read morebecause I thought it was in the Spires shopping mall..but it is just in the suit shop 'Andrew Watson' beside Spires. The lady doing my alterations had a very pleasant manner and was very professional..she has lots of experience in professional alterations and making clothes. I tried my dress on and she pinned it in all the places that needed taking in whilst I looked in the mirror at the perfect fit beginning to take place! Left it with her and picked it up the next morning, super fast and great price. My dress is stunning, absolutely perfect for my body shape. I am delighted! Great quality place and I'll be back soon :) Thanks so much

I called in to this much talked about bridal boutique to pick up some ideas for my mum. As she is…read moregoing to be a mother of the bride very soon I wanted to get an idea of the range of sizes, colours and styles stocked here. The staff were friendly enough and they pointed out the new range and told me that there were bargains to be found in the older stock. Everything is just displayed together with all sizes on one rail. I would have found it easier of the dresses were arranged either in colour, style, designer or size. The lady informed me that we would not need an appointment and that they get new stock in all the time. I will call in here with my mum very soon and have another look - there is an order time of several months on some dresses so I would advise you call early if you are more particular. The dresses were lovely and staff pleasant. I will be back.

We went here to choose a wedding dress for my best pal, and we definitely experienced a better…read morequality of service at other bridal shops that day and the rest of that week. When choosing my own dress, I also went to other less 'sophisticated' places and were treated better and given more time and space to choose. We were ushered into the private dressing area, with the most gorgeous array of gowns lined up along the wall. The girl helping us was doing her best, but she was quite young and I didn't get the sense that she was confident enough to make suggestions and that she didn't read my friends personality - which I think good salespeople should be pros at. She didn't pick up on the fact that my friend was quite unsure of what she wanted, and was hoping for some suggestions. What I really didn't like was the order that we were only allowed to try on a certain number of gowns....I was really shocked. I had heard that some boutiques do that, but I wasn't expecting it here as the whole look of the place is very professional and glamorous. To be told you only have so many chances to find 'that dress' is very limiting and kind of bursts your bubble. I think anyone who is serious about finding thier dress will know if they've hit the end of the road, and they are hardly going to try on 20+ dresses are they? In other establishments we were offered tea and coffee, soft drinks and even champagne while we waited, but there was nothing like that here, and there was a real sense of a production line, with the next group of brides and bridesmaids waiting hot on your heels to get in. Gorgeous dresses, gorgeous shop. Could do better.

Protocol is a formal clothes hire shop in Queens Street in Belfast. They rent out formal wear from…read moreweddings suits to tuxedos for special occasions. I have used these guys for several formals I have attended throughout school and university. I never really have any idea what I'm looking for when I go into these type of places which is why it's good to have staff that know what they are talking about and can help you make the right choices, so you don't show up looking like an a ejit! The staff knew why I was there so they just went around kitting me out with all the things I needed. The rental price is a little expensive and god help you if you dare return your tux late or with a stain on it, but that's part of their business I suppose. Great place with great suits for any special occasion.o

Protocol is a formal clothing hire shop. You can rent out classy clothing for brides, bridesmaids,…read morecommunions, formals, evening wear. They also have a wide range of menswear for hire. If you need to get a tux in a hurry, this is your place guys! The place seems to be very popular with brides and their bridesmaids. I have heard that the staff provide excellent service and tailoring. If you go to Protocol, you are guaranteed quality.

This is a location owned by Christian Fellowship Church. It's where the majority of their youth…read moreactivities happen both during the week and at the weekends. They have programmes for various ages and stages of young people. Some more social and other more spiritually focussed. Inside has lots of modern technology including tv's and iPads. There is also a tuck and ice cream shop and pool tables.