I called around looking for someone to help get my Sons car moved and repaired. He was stranded…read morewith a failed pulley and belt. Richard and TCB did a great job of communicating and being prompt. Thank you for your help!

Greatest service ever!!! I was stranded and they stayed late to fix my car so I could get home to…read moreKC. I am considering taking my car to Nevada for repairs from now on. SO reasonably priced, great shop, cannot recommend highly enough.

I called the business. The man answered "Hancock's" and I asked if they provide emissions testing…read more He didn't answer my question, but he asked me where I lived. I said "Nevada." He laughed and corrected the way I pronounced it & began to lecture me on what Missouri requires. I told him he really had no idea what he was talking about since he honestly wasn't answering my question and I told him it was unprofessional to laugh at a customer. I wished him a good day and I hung up. Then I immediately received 3 phone calls from a different number (reverse lookup shows me the phone # is owned by Dusty, Frances and Patricia Hancock). On the third call, the man I spoke to initially, left a message and said "I'm sorry if you think I was laughing at you...I was just trying to help...etc." Getting those 3 calls was creepy, unprofessional and disturbing. The original phone call was uncomfortable and unprofessional. He doesn't seem to understand how to take constructive criticism from an honest and kind source so all the red flags are here. (Eddie's Auto and the new orange and black Auto Worx shop across the street from Eddies are both fantastic with customers and they are very good at what they do if you do want a nice experience.)

My Sons car failed while he was at the welding school. TCB towed it and Hancock's diagnosed and…read morerepaired it quickly and fairly. They did a great job of keeping in touch and getting the car back on the road. Thank you for taking good care of us.

Super fast and good. My go to place for alignment, the other alignment spot will try to sell you on…read moreshit you don't need.

Review only for a new set of tires and service…read more Price: 10 Living in Houston TX it always amazes me when I go home how less expensive everything is. So whenever I can do a big purchase - like tires - when I am back in Nevada I take advantage of it. The truck needed tires. I got two for about $60 less EACH than I would have in Houston. Service 10: I popped in the day before and made sure they had them in stock. I set up a time to bring the truck in the next morning. I pulled in at that time and the truck went back instantly. Less than an hour later I was back on the road. While I sat there a guy came in to make a payment. So I would assume that if you live in Nevada and are a good customer they offer some sort of payment program. They took my credit card with no problem. State Inspections too.

Absolutely an amazing group of guys, and talented mechanics…read more From now on all my vehicles will be serviced and repaired at Sierra Auto

Wow!!! I'm amazed with Ben's service. Excellent customer service and precise arrival time. He was…read morevery informative from beginning to end. Always touching base as well forwarding any and all information that I requested. I was very much impressed. He's skilled and professional and even comes to you're home. Instead of the rigmarole of setting at a shop location for hours. If you need service with you're TDI Volkswagen or any other service needs...Ben is you're guy! It's nice to find an honest mechanic that actually follows through with the initial statement! All is not lost there is still humanity with morals on plant earth!!!!

From the owner: We specialize in Volkswagen TDI repair and service.read more