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    Eddie's Auto

    4.8 (4 reviews)

    Services - Eddie's Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Eddie's Auto Photos

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    2 years ago

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    3 years ago

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    10 years ago

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    11 years ago

    This auto shop is great ! yes they may take time to get to you vehicle but he sure does great work he stays busy.

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    Hancock's Automotive Service - Owner unprofessionally called me 3 times after they were unprofessional on an initial phone call. Creepy, rude and gross.

    Hancock's Automotive Service

    (6 reviews)

    I called the business. The man answered "Hancock's" and I asked if they provide emissions testing…read more He didn't answer my question, but he asked me where I lived. I said "Nevada." He laughed and corrected the way I pronounced it & began to lecture me on what Missouri requires. I told him he really had no idea what he was talking about since he honestly wasn't answering my question and I told him it was unprofessional to laugh at a customer. I wished him a good day and I hung up. Then I immediately received 3 phone calls from a different number (reverse lookup shows me the phone # is owned by Dusty, Frances and Patricia Hancock). On the third call, the man I spoke to initially, left a message and said "I'm sorry if you think I was laughing at you...I was just trying to help...etc." Getting those 3 calls was creepy, unprofessional and disturbing. The original phone call was uncomfortable and unprofessional. He doesn't seem to understand how to take constructive criticism from an honest and kind source so all the red flags are here. (Eddie's Auto and the new orange and black Auto Worx shop across the street from Eddies are both fantastic with customers and they are very good at what they do if you do want a nice experience.)

    My Sons car failed while he was at the welding school. TCB towed it and Hancock's diagnosed and…read morerepaired it quickly and fairly. They did a great job of keeping in touch and getting the car back on the road. Thank you for taking good care of us.

    Eddie's Auto - autorepair - Updated May 2026

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