I shopped at this Eddie Bauer a few times. It was... fine. I'm not dissing it. I just didn't quite find Eddie Bauer to be the right store for me. The variety of clothing cuts was good and so was the color variety. I don't have any memories of staff interactions, let's take that as a positive with no complaints from me. The store was generally in good order. Not messy. My most recent business was as the store was having closing sales, and that was a couple of months ago, so it's likely closed by now. I think this brand, like so many... most... almost all? has suffered from a decline in quality these past 10-15 years. read more

The female with blond hair and glasses was incredibly sweet I believe she was the manager only because she had two younger gentleman that she was training and having them stock items in the store. She was super quick to greet me and help me find the perfect Christmas gift. She did advise me about a large sale and gave me a coupon to return. She really went above and beyond to be incredibly helpful. The store has a lot of room so I feel like if you are mom it is easy to navigate with a stroller and I always try to mention this because I am a mom of three. These details are a lifesaver! read more

Eddie Bauer - Entrance - Men's Clothing Near Me - St. Louis, Missouri

I was in need of a new sling bag, mine was getting close to 10 years old and served me well. I recently had gotten an email from Eddie announcing that their backpacks were on sale. I looked at several on line, but I needed to touch and feel so I headed to the store. I was quickly greeted and welcomed to the store, but told the associate I just needed to look at something quickly. I went back to the backpack display and found my sling pack immediately. To my pleasant surprise, they had one not featured on-line and it was in my favorite color, orange. Easy sale, happy customer. The cashier who checked me out was delightful. She was witty, chatty and made me feel good about my selection. I shop Eddie is Chicago all the time, how can I forget he's right here in the Lou? I need to change my shopping habits and support my hometown Eddie. read more

The clothes here are well known for there quality, but I usually only buy here on sale. Sales staff at this store are helpful and seem to be on the ball. read more

Eddie Bauer - Men's Clothing Near Me - St. Louis, Missouri

Justin the store manager from the St. Louis Galleria location was very unhelpful and rude. very rude! Even as the store manager, he couldn't handle a return/exchange. he charged us double what we paid for the exchange. after 45 minutes of trying to resolve whatever issue he made, he still hadnt done anything. After trying to explain to him what needed to be done, he would tell me I was wrong, and then 15 minutes later he would say "oh I'm sorry I misunderstood." I felt such disgust in that story, being belittled, and talked down upon. Eddie Bauer do better. He also snatched the paper from my hand and gave so much sarcasm. i would never expect this behavior especially from a store manager. he is expected to have people skills and be more approachable. He kept talking on and on and we just wanted to get out of there as it was the second day in a row trying to get this errand done done. I recommend going to North Face or Columbia for better service and the same type of merchandise. I joined Yelp just to write this review, so clearly it was a really bad experience. read more

I stopped into Eddie Bauer for 2 reasons on a Thursday right before Christmas. Reason #1 I ordered a pair of leggings online and needed to return them. One of the worst pairs of leggings I've ever tried on in terms of fabric, fit, and compression. Reason #2 I saw a top online I liked and figured I'd see if they carried it in the store as long as I was there. A young man (not mentioning names) processed my return and I had the top brought up on my phone and asked him if he could tell me if they carried it in the store. He walked me in a circle around the store and took me to a sweater. I mention the item on the phone was more of a sweatshirt. He said sorry he knows he's seen it but he works at the other location and he's not sure where he has seen it. I asked if there was a stock number or sku he could put in his computer and it could tell him if it was in the store. He said it doesn't work that way. I said thanks. I did one circle around the store by myself. I found the item in the back of the store, tried it on, and purchased it. Really? read more

Eddie Bauer in general is a wonderful store filled with many items. The clothes are high class clothes that are very well made. Most jackets are expensive. $200+. The have good deals on shoes and little survival gadgets such as flash lights, knifes, etc. Very cool store. The staff members are very nice and helpful. The store itself is clean, nice, and looks fairly new. read more