Excellent experience, easy to work with, great deal, excellent follow up…read more Lou Cheek is a fantastic and knowledgeable salesperson!

The staff were very helpful. The process was made very easy and we are very satisfied. Jalen was…read moreterrific from start to finish, even though our purchase went past closing time.

I took my Jeep Renegade here while it was under factory warranty for a faulty panoramic moonroof…read moreand was told multiple times that nothing was wrong and it just needed to be lubricated every oil change which for my driving habits I travel for work and do about 5k a month or one oil change every four weeks. That said it was in the shop here under factory warranty and I was charged for the lubricant each time even though it's not a service item that calls for that. Not to mention multiple other occasions I had to drop my car off and was only provided a loaner car on my 7th visit and then when I commented about the lack of quality Rob stated I didn't buy that nice of a Jeep model so I shouldn't expect quality or anything of the sort. Ed Martin Jeep nor any of their dealerships will see another dime of my hard earned money.

I got a coupon for $75 off of any service. I had 2 issues, one was a check engine light and the…read moreother was a window that would not roll up. 1. They let me know the check engine light would be $200 to read, don't like it, feel that it is a rip-off, but it is the standard charged by almost all shops. Turns out there was nothing wrong with my car, but it needed a software update. Got charged a total of $300 because I needed a software update. Yes, a little salty about that but I can live with it. 2. The window would not roll up. They discovered that things just got off track and they would need to take it apart and just put it back together to fix. Might be 3 hours at $200/hr. A bit steep, but fine I have it here and I have work I need to get back to. Well, I had gotten there at 11am and needed to grab lunch a little after noon, so I let them know in case they were looking for me. I was told no problem as the tech working on my window was at lunch. It got done close to 2, so yes it was about three hours. I was in a hurry and paid. After thinking about it, I realized they did indeed charge me for three hours of work, but apparently work also included the techs lunch time. Now looking back, I realized that they were just looking for ways to dig every last dime they could out of me and really did not care about taking care of the customer. After this experience, I do not think I would recommend this shop or nor will I be going back.

We recently had a lot of work done on my vehicle and we Were…read morevery impressed with how well Tom wood Honda worked and communicated With us. They went above and beyond our expectations. Great team and great mechanics!

For me, everyone starts out with 5 stars. Today my wife's MDX started cutting in and out and she…read moremananged to get it off the highway before it quit altogether, right in front of Tom Wood Honda. She called me, in Michigan ,and I had her look under the hood. Sure enough, the battery ground cable had come loose. She walked over to ask for help, or to borrow a tool. She was denied. She was mansplained to about insurance, and offered no solution other than to call a tow truck to tow it 300 feet, and then to wait in line for their service queue, so that they could run a "diagnostic" and see how to proceed. All to tighten a battery cable. I am only 51, but I have to ask, where have all the men gone? She hit it with her purse (a can of coconut milk) and will be able to get down the road to buy the tools she needs. Way to go guys! Way to help a single female traveler, who happens to be a combat veteran. Pudgy schlemiel.

John Ramsey in sales is outstanding. Service advisor Dave and Trina are professional and always…read morehelpful.

There timing is really bad and keeps telling me a later date. I payed a lot of money to get this…read moretaken care of and I am very frustrate. This is not okay!!

Lexie and her crew were so amazing! Extremely professional and informative whenever I had any…read morequestions. I would 100% recommend them for your next vehicle purchase!

Beach family automotive is amazing! They are so nice and when they detail cars it looks brand new…read moreand some of the cars the detail are super super gross. They have good prices on everything (better prices then some of auto shops around here). Diffidently recommend this place!

From the owner: We now offer the ability to program Audi/Volkswagen control modules. Anything from Engine Control…read moreModules to Headlight Modules, we can now program any of them! Save $1000s of dollars by coming to Beach Family Automotive instead of the Audi VW dealerships! We offer the EXACT same service as them at half the cost! Give us a call if you have any questions.

Great place with good prices The quality is excellent and the service is very friendly…read more Highly recommended

Found the car at Smart Start on the internet. It was exactly what we needed. Great service. Owner…read moreis very personable. Staff checked out our trade-in and prepared our new car quickly and professionally.

My mother, 82, traded in her old van which was starting to have problems for a newer model…read more This company assured her that this 2005 was low mileage and in great shape. Thankfully she bought the warranty, which I would usually not recommend. However, in this case, every month she is having something fixed. She then has to pay a $100 deductible and more for something else that is never covered by the warranty. ..what a scam. She finally talked to someone there who agreed with her and told her to come in and they would make it right. When she went in, he was not there but they tried to upgrade her into a more expensive vehicle. She has spent over $2000 on repairs in the short few months she has owned this van with more to come. These people are crooks.

Terrible car lot. If you buy a vehicle here expect everything to go wrong with it in a couple…read morehundred miles. Honestly it's like the car lot from the movie Matilda.

My friend Michelle has been looking for a new vehicle since her truck died. We looked together…read morelocally with no luck until we went to Sam Pierce Chevrolet. While there, Joe Pittman came to speak to us. He was never pushy. He only answered questions and found information for us. When we found an error in signage he investigated and corrected it at that time. He was very knowledgeable and had information we needed at his finger tips. We had looked at financing with our credit union and he was knowledgeable about us doing this outside of the dealership. Super impressed with Joe. We would ask for him again.

Horrible and the email link to Sam Pierce himself does not work and theres no other contact info…read morefor actually him and his facebook does not allow new requests, probably because he knows how horrible his mechanics are.