Hello, Noblesville imports! I'm just stopping by to leave a friendly 5-star review. I haven't…read morewritten a review in years but I felt the itch to write one. I moved into the neighborhood about a year ago and your dealership is located in my back yard. I took the time to read a couple of the reviews posted in your yelp, the one that really irked my soul is the person that low balled you on one of your vehicles lol the asking price was $23,000 and he offered you guys $20,000. He said He drove about an hour away blah blah blah the reason you drove an hour away because you know it's was a GREAT DEAL! People think just because they drive from far away think like they deserve a better deal. Smh Noblesville import keep up the good work I love the newly paved asphalt. you guys did a fantastic job and I love how you guys keep the front lot looking clean also thank you for cutting down the tree on my back yard. I'm in the car business so I know how customers can be pain and unrealistic and he was one of them! One day when I'm free I will walk in and introduced my self. :)

Buyer beware!! About 3 weeks ago I bought a 2018 Ford Focus RS with 53K miles on from these folks…read more It was represented in good shape and in running condition but upon receive the car it has been a disaster. It is costing me nearly $10K to fix the issues this car has including the steering rack, missing bolts to the sub (it had been replaced by the dealer with a cheap ebay knock-off that was actually defective), tie rod ends and more. Throughout the process the sales rep and the sales manager represent the vehicle as having been inspected end to end and as being in excellent condition. Now, to be fair the actual buying experience was very smooth but that just shows what con men they are. Truth is they misrepresented the car and all its issues and they knew it. You will find other reviews similar this this one. BELIEVE THEM. These people are NOT running and honest business.

I had a great experience at the dealership thanks to Darrell. He was friendly, knowledgeable, and…read moremade the entire car-buying process easy and stress-free. He took the time to answer all of my questions. I really appreciate all of his help and would definitely recommend asking for Darrell if you're looking for a new vehicle!

Came in for a recall. Service wasn't too busy and Erin who helped me was awesome. Took care of me…read morefrom start to finish. She said it would take about an hour and it took about an hour. Nissan was great about texting me and letting me know if I needed anything to let them know. They had a nice big TV in the customer waiting area with free water and free Starbucks, coffee. The dealership was clean and everyone was really friendly. While I was there, I even got a text about an offer on my current Nissan and its trade-in value. When I entered and drove through into the service bay, the cameras captured my undercarriage, which I thought was very cool and the amazing inspection I received on my rogue was really cool. It was a very thorough inspection and they rotated my tires and washed my car I would definitely come back to this dealership versus the one that is closer to my house. It was well worth the extra 15 minute drive.

I ordered my Ford Bronco from Don Hinds late last year, and was told it could take 8-12 months for…read moredelivery. Being the impatient soul I am, I shopped around while I waited for confirmation my build was complete. In the few months I shopped, I was told by multiple dealers that "no dealership will honor A plan discounts on a vehicle this popular, even if you order from the factory." My Bronco was not only delivered ahead of schedule, but they honored my A plan and treated me like I was part of their family. I worked with Jeff Bowen, and can't recommend him enough! I've never owned a brand new car, and Jeff made this process so smooth and seamless. He took the time to show me around the new Bronco, helped me with accessory shopping, and made sure I left with no question unanswered. I can't recommend Don Hinds, and Jeff Bowen, strongly enough. While I have no desire to sell/trade my new car, I look forward to working with this company and Jeff in the future!

We had a great experience purchasing our Bronco from this dealership. Scott did an excellent job…read morethroughout the sales process. This is our second Bronco in three years, and we have intentionally tried to remain loyal to this dealership for both purchases and service. Unfortunately, our experience with the service department after the purchase has been extremely frustrating. After purchasing a $50,000+ Bronco and putting $11,000 down, we wanted to add illuminated Bronco grille lettering and LED grille lights. We paid the dealership for the installation and had them order the illuminated lettering. We dropped the Bronco off for the installation, only to pick it up and discover they had completely forgotten to install the illuminated lettering. We had to bring it back the following week. When they installed the lettering, they decided on their own to wire it to an AUX switch instead of the running lights that the other lights were connected to. Nobody asked us how we wanted it configured. When we asked them to change it, we were initially told we would have to pay additional money. After getting the Bronco home, we noticed the grille had been chipped and cracked around the areas where the lights were installed. The dealership took photos and eventually agreed to replace the grille. We brought it back again the following week, only to be told that the replacement grille wasn't painted and the repair would have to wait another week. We again asked them to correct the wiring, and were initially told we would still be charged. After speaking with our original salesman, Scott, they eventually agreed to correct the wiring at no charge. Unfortunately, when we picked the Bronco up, the replacement grille had brown/discolored areas in the paint, scratches, other imperfections, and areas where it does not sit flush with the body. The original grille did not have these issues. Photos are attached to show the condition of the replacement grille. What should have been a simple accessory installation has turned into roughly a month of making a trip to the dealership almost every week. We paid for the original installation, and we've repeatedly had to return a $50,000+ vehicle to address mistakes, damage, and now problems with the replacement. As of posting this review, we are still waiting to hear back from the dealership regarding the latest paint and fitment issues. I want to be fair and point out that Scott has been great, both during the sales process and in helping us get the wiring issue addressed. My frustration is primarily with the service department and the lack of quality control throughout this process. Mistakes happen, but I expect mistakes to be properly corrected and the vehicle to be inspected before it is returned to the customer. Unfortunately, that has not been our experience. For a dealership we've purchased two Broncos from in three years and wanted to remain loyal to, this experience has been extremely disappointing.

Destiny was incredibly helpful. We ended up at the dealership due to issues with our 2022…read morePathfinder. The service center had closed for the evening, but she stayed late, and set us up with a service rental, that she also cleaned for us. The administrative assistant at the front desk was also kind and helpful. When we are ready for a new vehicle we will head to Ed Martin.

I'm extremely disappointed with how this dealership communicated its diagnostic pricing. We were…read moreinitially told it would cost $180 to diagnose our Nissan Altima. After we brought the car in, we were told it was $180 PER warning light. The advisor called to discuss more than $500 in additional diagnostic charges--before any repairs. That is a substantial difference from what we were originally told. Had the pricing been clearly explained upfront, we would not have brought the car here. The warning lights appeared at the same time, so we wanted someone to determine whether they shared a common cause. Instead, the explanation we received focused on charging for each light. When I questioned that, I was told they were legally required to charge this way and that every other shop does the same. That response made me feel dismissed rather than helped. We were also told the diagnostic fees would not go toward repairs, which made the potential total even more disappointing. I appreciate that the advisor called before proceeding with additional charges, but that doesn't resolve the lack of clarity in the initial quote. I'm willing to pay for a technician's time and expertise. What I'm unhappy with is arriving expecting a $180 diagnosis, then learning it could cost hundreds more and receiving an explanation that left me questioning my trust in the dealership. We chose to take the car elsewhere. Based on this experience, I would not return.

I was looking for a used daily driver, and found the perfect car at this dealership. My sales rep…read moreKaren was very easy to work with - no pressure, organized, and attentive. After doing PPI, there were some minor issues with the car which they rectified ahead of sale. Marcus from the service department stayed on top of everything and made sure I was taken care of. The only reason for 4 stars is that there was a small hiccup with the financing fee that took a bit of time to resolve, but the dealership manager was very professional and made it right without hesitation, which I appreciate. Overall, very pleased with my experience here and happy with the car. I'll bring my business back here when it's time for a new car.

I am so disappointed. Having purchased 3 Acura vehicles over the last 18 years at Ed Martin, and…read moreservicing them there, I called for an appointment today to re-attach a side mirror plate that they had installed. I was told my first available option was October 1 and that I would need to leave it 7-10 days for "diagnosis". This is not just unacceptable. It is absurd.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.