I have been going to this hardware store for 20 years. While there are two larger big box hardware…read morestores in town that I frequent, Ace is the place to go for specialized tools, fittings, advice. I go here when I need a certain length of chain cut for my fence, or if I only need a few nuts and bolts for a project instead of a pre-packaged bag. I always get prompt, friendly and professional assistance here. One employee stands out, and that is the tall German assistant, Edgar. That man certainly knows his way around tools and other areas of DIY. While many prices are higher than at other larger hardware stores, the quality of product and service here can't be beat. Even the garden center has plants that are not over-fertilized so that when you take them home, they die from nitrogen withdrawal. Most plants I get from Ace survive and thrive.

Went looking for a kitchen faucet aerator. Took a rough measurement. Old guy at Ace tells me my…read more7/8" measurement couldn't be right (I figured it could be off). Tells me 3/4" or 55/64". I wasn't sure if he was joking or not. I mean, 1/64" of an inch off my initial rough measurement and I'm incorrect? Occam's razor is a foreign concept, I guess.

We have the best Harbor Freight Tools store in Arizona. The store is well-stocked, organized, and…read moreclean. The staff are very friendly, knowledgeable, and helpful. On a recent Friday night while a friend and I were picking up supplies at multiple hardware stores simultaneously for a large project we were starting the next day, I was fortunate to be the one picking up the needed tools at Harbor Freight. Their app showed that they limited stock of a tool that was key to our project (it also happened to be on sale). When I got there 10 minutes before closing, one of their associates looked in their system and saw they only had one left in stock, pointing me to the aisle where it was normally located. When I couldn't find it, they helped me check the end caps on all the aisles, locating the one tool they had in the store. They then helped me make sure the accessories I was buying for the tool were the right ones.

Great store, always has what I need in stock. I've never been disappointed with the service I've…read morereceived. It's my go to store for tools.

I used to be a Target shopper when I was in college last century. Back then the name was pronounced…read moreTarJAY. K-Mart ruled the retail shops and Walmart was only in the South. But now I'm in the Southwest and the Target store in town sits near a major intersection looking neglected. There are always cars in the parking lot but most of them are for the Pizza Hut and Starbucks near the front entrance. I stopped by this place, finally, two days ago after work. I was looking for a cellphone rack to place in the classroom. Walmart didn't sell it and I came here. (Target didn't have one, either.) And then I remembered why I don't shop here anymore: there aren't any employees in the aisles! In fact, there were few people in the store and the largest crowd was at the pharmacy. Most of the employees were standing guard watching customers self-check out. Another reason why I won't shop here again (at least during the school year): most of the people inside the store were teenagers just walking the aisles looking at stuff. One teen recognized me and then two more. Next time I go to this store I'll wear a full-face mask and wig. I will add that the shopping cart I had rolled along flawlessly and the floors were clean and shiny.

We stopped here just before returning home. Mostly to walk around but also to see if there was…read moreanything we needed while we were here. The store has easily accessible parking, it's clean, and spacious. I wouldn't say a lot of items are worth the price when you can get the same branded items at other corporate chains, but I found a tote I needed at a reasonable price. Something I really thought was cool though is that their mascot (Bulleye) is now branded onto some merchandise, including as infant toys. No lanes were open besides self checkout, but the cashier running the self checkouts was friendly and social. I have mixed feelings about whether I'd recommend this place. As a store, it's better than most, but with the political climate and boycotts happening, that's really up to the customers to decide whether this is for them. It's on the pricier side anyway, and there really isn't much in the way of fashionable clothing for women that doesn't throw me all the way back to the early 00's. If you're seeking pet supplies like litter or food, you're better off going to Walmart, Frys, or anywhere else with ads and lower prices. Not a bad experience though. The book section, as always, is still pretty awesome.

I was shopping Saturday and a lovely associate offered me a basket. I was with my 2 daughters. My…read moreoldest daughter wanted a candle but noticed that it was a little cracked, this same associate looked for a new on in the shipment that just came in. Unfortunately, there was not one. While my daughters made their purchases, my youngest began to struggle and began rushing her older sister (they are a young adult and teen). I thanked the associate for her help and chatted with her while they checked out. This associate (I wish I had caught her name!!) was kind and even shared a little something about herself that made my youngest feel seen, gave her hope, and made her smile. The fact she was friendly, approachable, knowledgeable about the products, and went above and beyond in customer service set B&BW apart in customer service in Sierra Vista.

I love this new store. Great location. It's clean, friendly & fun to shop in. All the people that…read morework there know their products. I have the app so checking on new products ahead of time is a plus. It's also a White Barn store for those exclusives only to WB that you don't want to drive to Tucson for.

This review is long overdue. My husband and I were desperate to replace some couches at my…read moremother-in-laws home. The ones she had were old, smelly and her son had recently passed away on one. It was a terrible situation. Anyway, we stopped into Sparks Furniture - We were lucky enough to speak with Tim. He went above and beyond and once we found the set we wanted he allowed us to take the floor model. What a blessing! The quality of the couches we purchased was great, they still looks amazing and the prices were extremely reasonable. This was our third and final stop that day. The first two shops either didn't have the quality or the employees didn't seem to want to help us. If i was in the market to buy any furniture I would definitely shop at Sparks. I highly recommend and I want to apologize for not writing this review sooner. We really appreciated how Tim went the extra mile, was honest knowledgeable and friendly. Love this store!!!

Will not recommend. Tired of the run around im getting. I just want to speak to the owner. Not…read moreJanet! I am done dealing with her!

First of all I'd like to reiterate that supporting local businesses is key to a communities success…read moreand economy. Yes prices may be higher, what sets them apart is community and quality/warranty. I had another service call come out for an appliance I bought from a box store. The owner himself came out with another employee and I am very thankful that he explained the trouble, the estimated time to get part and then the estimated time to fix the issue. People. Supply chains are LOW on parts and "new". Trying to find quality workers apparently is low as well for this area. So provide understanding.

Bought a washing machine from this hellhole. As soon as it wS installed it kept blowing fuses. We…read morecalled, receptionist Saud the "owner" would call back. Never did. Several days later the machine stayed on And on and on It wouldn't stop filling with water Flooding our home. More calls to kg and same receptionist said "the owner " would call back. Never did. So today the machine was loaded up and taken back to the store. The owner now says they dint do refunds even on faulty appliances. I guess now , due to their horrible le business practices and horrible customer service, we will see you in small claims court fir the cost of a washing machine AND the cost to clean up the flood in the house. Something that could have been handled with a simple call back.

Went in to replace my mattress that is under warranty, received a credit to purchase a new mattress…read morefor warranty approved credit amount, I went to our store in Sierra Vista AZ and was told by Elahe that I had to spend more then my approved warranty amount, I was wanting one for $100. Less then my warranty amount that was most like my original purchase. She wanted me to purchase a new mattress for $1000. Plus excluding taxes and delivery fee. Not what I expected as I just wanted something as close to the mattress I had. Not a good bisness practice. I will not recommend this store to friends or family again. Very poor Customer Service! I called 5 other stores and they all told me I could purchase one for less then my credit and I would not get a refund on the unused balance of my credit.

Elahe our salesperson was very knowledgeable and helped with our needs for a new bed. I recommend…read morethis store. More to follow after delivery and setup The bed is great...