I have been going to this hardware store for 20 years. While there are two larger big box hardware…read morestores in town that I frequent, Ace is the place to go for specialized tools, fittings, advice. I go here when I need a certain length of chain cut for my fence, or if I only need a few nuts and bolts for a project instead of a pre-packaged bag. I always get prompt, friendly and professional assistance here. One employee stands out, and that is the tall German assistant, Edgar. That man certainly knows his way around tools and other areas of DIY. While many prices are higher than at other larger hardware stores, the quality of product and service here can't be beat. Even the garden center has plants that are not over-fertilized so that when you take them home, they die from nitrogen withdrawal. Most plants I get from Ace survive and thrive.

Went looking for a kitchen faucet aerator. Took a rough measurement. Old guy at Ace tells me my…read more7/8" measurement couldn't be right (I figured it could be off). Tells me 3/4" or 55/64". I wasn't sure if he was joking or not. I mean, 1/64" of an inch off my initial rough measurement and I'm incorrect? Occam's razor is a foreign concept, I guess.

I am new to southern Arizona and appreciate so much the Bisbee Ace Hardware folks. Everyone is…read morereally helpful and knowledgeable and pricing is relatively decent. They are also really nice.

Wonderful clerks and salespeople that will help you find anything you need or are looking for!read more

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

Large selection of guns and ammo at great prices. Support staff at the gun counter are very nice…read moreand use tablets to complete gun purchases. Cut down on your wait time by using your concealed , carry permit.

So I went into the store once again. Told them the web site shows you have them. (223 Reloading…read moreDie) Was told if not on the shelf we don't have them. so, I came home on I was able to get back online to the web site to order. It did not show the plastic case so not sure if it came with one or not. I called the store and ask. I was told yes it comes with the storage case. Went back on the web to order and then it happen again. I am BANNED. I called the Sierra Vista store again. Told them what happen, and I would like them to order it for me. I was told that can't order anything. The store only gets what they (Corporate) send them. So much for shopping locally. I had to pay $3.00 more and got it off AMAZON Prime. Will be here Wed. No shipping.

Congratulations Lowes! Once again you've shown us that you're still mismanaged and could care less…read moreabout doing the simplest things. And with all the technology and resources available to you today.... Why is it that after 24 hours my order hasn't been processed for pick up? The damn notification said "you were right on it!" Then you tell my paid crew that "we can't find the order!" I sware Lowes. You send more big wigs to each store for stupid a$$ walk throughs on layout of product placement, WHEN you should be doing an assessment on leadership function and customer satisfaction! This is why many, including myself, shop primarily at the other two box stores.

Inventory sometimes seems missing, and garden plants not well taken care if. Prices are…read morecompetitive and slightly higher than in larger communities than in Sierra Vista, AZ.

Needed to make some keys, so we stopped at home Depot and two young man seem us trying to figure…read moreout how to make them . So they stopped to help us and made the keys for us. They were so nice

Excellent service the Larry the mgr I believe came and made everything right so I didn't have to…read morewait to do my chores !! 5 service !

I popped in here, not because I'm a welder or wield a torch of any kind, but because I was…read moredesperately assembling a Dr. Horrible costume for my oldest son. The sales girl was attentive, yet didn't force herself down my throat as I selected the perfect goggles. Upon finding the long, white leather gloves I had been searching for in every other store and online, I hesitated, debating whether or not they were worth blowing $25 on for a costume. The sales girl chirped sweetly, "I'll give ya 15% off on those" - SOLD!!!

Friendly service and great product. I have used them for nitrogen and beer gas for over two years…read more They always have product on hand at reasonable prices. They have been more then helpful on several occasions. I highly recommend their services.

Vehicle smart key replacement while you wait. Don't go to your dealership for key replacement or…read morekey duplicates. Very competent locksmith period! Duplicated my key for far less than my dealer quoted to do same. I highly recommend this business.

Dont waste your time with this business. They ordered the wrong key, took 6 days to order the…read morecorrect and didnt even finish the job. Ended up getting it done else where in town the same day and half the cost. Sean and employees are great, the owner is a scammer with dog water attitude. Glad I took my business elsewhere!