I have been going to this hardware store for 20 years. While there are two larger big box hardware…read morestores in town that I frequent, Ace is the place to go for specialized tools, fittings, advice. I go here when I need a certain length of chain cut for my fence, or if I only need a few nuts and bolts for a project instead of a pre-packaged bag. I always get prompt, friendly and professional assistance here. One employee stands out, and that is the tall German assistant, Edgar. That man certainly knows his way around tools and other areas of DIY. While many prices are higher than at other larger hardware stores, the quality of product and service here can't be beat. Even the garden center has plants that are not over-fertilized so that when you take them home, they die from nitrogen withdrawal. Most plants I get from Ace survive and thrive.

Went looking for a kitchen faucet aerator. Took a rough measurement. Old guy at Ace tells me my…read more7/8" measurement couldn't be right (I figured it could be off). Tells me 3/4" or 55/64". I wasn't sure if he was joking or not. I mean, 1/64" of an inch off my initial rough measurement and I'm incorrect? Occam's razor is a foreign concept, I guess.

I am new to southern Arizona and appreciate so much the Bisbee Ace Hardware folks. Everyone is…read morereally helpful and knowledgeable and pricing is relatively decent. They are also really nice.

Wonderful clerks and salespeople that will help you find anything you need or are looking for!read more

Great employees and service! The prices are a little higher but it's worth it. Try it!read more

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

We visited in May when we were in town for my eye surgery. My husband stood around "jawing" with a…read more young man, an employee in the sporting goods section for an hour or more. The gentleman was very knowledgeable and very interested in my husband's questions. This is a big store with a small town, small store atmosphere. This was our first visit to the store. A friend had recommended we check them out and we are very glad we did.

Large selection of guns and ammo at great prices. Support staff at the gun counter are very nice…read moreand use tablets to complete gun purchases. Cut down on your wait time by using your concealed , carry permit.

Inventory sometimes seems missing, and garden plants not well taken care if. Prices are…read morecompetitive and slightly higher than in larger communities than in Sierra Vista, AZ.

Congratulations Lowes! Once again you've shown us that you're still mismanaged and could care less…read moreabout doing the simplest things. And with all the technology and resources available to you today.... Why is it that after 24 hours my order hasn't been processed for pick up? The damn notification said "you were right on it!" Then you tell my paid crew that "we can't find the order!" I sware Lowes. You send more big wigs to each store for stupid a$$ walk throughs on layout of product placement, WHEN you should be doing an assessment on leadership function and customer satisfaction! This is why many, including myself, shop primarily at the other two box stores.

Home Depot continues to impress! Though this HD is smaller than others (I.e., Tucson stores) it…read moremakes up for it in customer service and professionalism. From the store manager(s)... to the ladies in customer service/returns.... to Tom in the paint department....(by the way Tom is AWESOME!) to the gang in the garden/outdoor department.... HD is the place to shop. They price match. They do not haggle when you're not pleased with products/services... they hire folks who are knowledgeable about the products they sell... who genuinely seem to enjoy their jobs! Thank you HD for staying true to your mission and customers. PS.... please consider selling Tanks (Tucson Co) & HappyFrog soils/compost. Plus worm castings!

Needed to make some keys, so we stopped at home Depot and two young man seem us trying to figure…read moreout how to make them . So they stopped to help us and made the keys for us. They were so nice

We have the best Harbor Freight Tools store in Arizona. The store is well-stocked, organized, and…read moreclean. The staff are very friendly, knowledgeable, and helpful. On a recent Friday night while a friend and I were picking up supplies at multiple hardware stores simultaneously for a large project we were starting the next day, I was fortunate to be the one picking up the needed tools at Harbor Freight. Their app showed that they limited stock of a tool that was key to our project (it also happened to be on sale). When I got there 10 minutes before closing, one of their associates looked in their system and saw they only had one left in stock, pointing me to the aisle where it was normally located. When I couldn't find it, they helped me check the end caps on all the aisles, locating the one tool they had in the store. They then helped me make sure the accessories I was buying for the tool were the right ones.

Great store, always has what I need in stock. I've never been disappointed with the service I've…read morereceived. It's my go to store for tools.

Excellent service - all the time. Mike takes pride in his business and so does his crew. In a town…read morewith so many "so called handymen/professionals," I don't have a problem with referring Cochise Lock and Safe at all. Bought an American Standard safe from Mike and couldn't be more happier! Especially after my dad bought one from box store, made in China! Huge difference in quality. You may spend more but it's well worth it! Plus - go with a Sargent Greenleaf dial. Oh... need a key made, try here first! Never a redo.

Vehicle smart key replacement while you wait. Don't go to your dealership for key replacement or…read morekey duplicates. Very competent locksmith period! Duplicated my key for far less than my dealer quoted to do same. I highly recommend this business.