A couple of years ago, Bobby from Breathe-fresh did some work for me including cleaning my dryer…read morevent. My dryer vent is in need of cleaning again and I would like to get on his schedule. Bobby, could you please contact me? Thank you.

I'm not typically one to leave negative reviews (just check my history), and it disappoints me to…read morehave to write this one. Despite some of the negative reviews I read about Breathe Fresh, I decided to hire them because most of the bad reviews were not that recent. I spoke with Bobby on the phone and he gave me a quote to clean our air ducts, fireplace and chimney. The next day I texted him to schedule the service and at the end he asked me to text him the address and the price he quoted me. I thought that was strange. Even more strange is that I was asked again the day of by Jon, who actually did the service, as he didn't know what the quoted price was either. Furthermore, Jon also had to ask me what service was being performed. Jon was great! He explained everything as he was doing it and showed me some before and after photos. The one knock on the actual service is that Jon left all of our vents closed, which I did not discover until a couple days later when I realized that the heater was running more often and for longer than usual. I didn't expect this because he ran the fan for almost 20 minutes before leaving to "get the air circulating." Not sure much was circulating though given the closed vents, but that's not the reason for the 2-star review. Keep reading... The first fire I burned in the fireplace after the cleaning resulted in a smokey odor in the house the next day. It was fine while the fire was burning, and I'm certain the damper was open, so I don't believe this to be an error on my part. I'm not claiming it has anything to do with the work that Jon did (or didn't do), but I contacted Bobby to share this info with the hopes that they'd come out to investigate. It had been a week since I burned a fire, but the odor didn't diminish despite the damper being closed and windows being opened during the day. Instead, I developed a cough and my eyes burned. I explained this to Bobby in my communication with him, but it didn't spark any urgency on his end. The timeline of our communication was as follows: Tue 12/12 @ 12:55 pm: I texted Bobby informing him of odor and asking for a good time to chat on the phone. Wed 12/13 @ 9:10 am: I called and left a message for Bobby since I got no response to my previous day's text. Wed 12/13 @ 5:49 pm: Bobby calls and leaves a voicemail, apologizes for missing my call earlier, and says to call him back or text for a faster response. I was at a holiday party, so was unable to answer or respond that evening. Thu 12/14 @ 10:15 am: I text Bobby (as instructed by his voicemail) and gave him a couple time slots in which I'd be available for a call that day. It is now 5:54 pm on Fri 12/15 and I still have not heard back from Bobby. Unfortunately I've had to hire another company to come out and investigate the potential causes for the odor, and I regret having hired Breathe Fresh in the first place. Based on reviews, it appears that Breathe Fresh does great work most of the time. In this instance, I'm discouraged by the lack of follow-through and the apparent disregard for quality customer service.

We had an amazing experience with Jack! We were selling our house and the inspection showed black…read moremold behind the sink in the small 1/2 bath. He quickly ripped everything out, did the remediation and got it to the point where it was safe and all cleaned out and ready for the handyman to come in and put a new vanity, etc. He left his industrial fan over the weekend to dry it all out too. Price was very reasonable too! Thanks a million, Jack!!!!!

I work with a client that has some incontinence and needs support with cleaning, not only was…read moreRemedy Professionals able to help out last minute, they did an amazing job at a reasonable cost with my tough client, and were incredibly nice and communicative throughout the process! Looking forward to continue working with them!

We had our air ducts cleaned today by their technician Ralph. We are very happy about the service…read morewe got. Here is my evaluation. -Showed up on time -Very easy person to deal with and was very professional -Job done very well, Ralph took care of each vents very carefully. -Last thing impressed me was the owner (Mo) called me after the work was done to make everything done correctly and he very much appreciates customer feedback/reviews. That's a good sign of a business operated with customer satisfaction.

1st Choice is my choice for air duct cleaning! Mo, got back to me very quickly from my e-mail…read moreinquiry and we had something set up in less than 30 minutes from the time I contacted them. He followed up with a confirmation call the day before to make sure that my schedule had not changed. He was extremely professional and courteous. He told me his tech Ralph would be the one coming to the house to do the work, so I had a name to go with a face prior to him getting here. Ralph and his co-worker arrived early for the job and got to work immediately. He explained everything that needed to be done and got my furniture and breakables moved with respect and caution. While doing the job, he should me how much debris was removed and I actually took a picture of how much came out of the ducts. It was amazing. He also explained how this buildup is not good for the furnace nor the home overall and that routine maintenance is key to making sure a home is healthy. The quote Mo provided me via e-mail was exactly what I paid as well. Overall, I was very happy with the service and work that was done and will be calling them again to have my ducts cleaned and when it comes time to have the carpet cleaned in my basement, they are #1 on my list to call.

Phoenix Contents has been an absolute pleasure to work with. Lindsay, Jonathan, and their entire…read moreteam were so knowledgeable, kind, and absolutely professional during my job. They didn't just pack up my home and clean my contents, they helped me navigate the entire process, constantly checked in on me and my family, and kept me aware of their progress every step of the way. There aren't typically a lot of positive experiences during a recovery and restoration situation, but Lindsay and Jonathan, and their helpful humor, were a bright spot for sure!

Phoenix is my go to for my clients ( I am an insurance claim inspector & environmental consultant)…read morewho's personal belongings have been impacted with smoke damage, water damage and especially mold contamination. They are top notch at responding and better yet at handling my picky clients. Excellent communication and performance, highly recommend.

We experienced a fairly devastating 18" of sewage in our basement due to a Denver Water sewer main…read morebreak. I called RL to help and they happened to be a preferred Denver Water vendor which made our process much easier. I can't speak on price because DW came out of pocket because it was their negligence but I can speak on their experience. Dan was hands on from day 1 and his staff was professional and kind. They understood the peril of water loss to our home and our entire community (the entire street was affected). Literally, this is a $hi**y job and their team made sure it was dry down to concrete so we could rebuild. -Pumped out sewage water -Dried and cleaned basement -Pull up drywall past moisture line and pulled out contaminated items -Pulled up Sill plates -Contracted the Asbestos Abatement on a hurry-up permit -Cleaned and disinfected floor -We experienced a rancid mold/mildew smell after the asbestos abatement and RL stuck around to clear out the black mastic and get us down to concrete so that we could rebuild I'm not a fan of Denver Water or our experience with Denver Water in this situation but the response from Restoration Logistics was top notch. They're experienced restoration specialist and I would not hesitate to call them again. Although, my hope is that I will not ever have to do so.

I got, water damaged in my house, and I call Restoration Logistics, nice people they care all my…read morewet areas in the house and make my dry in 3 days, also good price

When I first called Chem Dry, I had requested a quote for the cleaning of two rooms in my apartment…read morewith the concentrated effort on my living room. I was quoted $155 as a minimum charge and encouraged to schedule a date for carpet cleaning. I was told that I would receive the true estimate after a representative visited my home the same day as the cleaning. I asked for an estimate before the scheduled date so that I wouldn't be surprised by increased changes and forced into making an on the spot decision based on a potential higher price. The estimate date was scheduled. When Andrew from Chem Dry came over he was using his laser tool to accurately measure the square footage and we discussed the cleaning. The reality was, it would've been about one room and a third to clean just the carpets. I live on the first floor and showed him where other companies had accessed my apartment. He indicated there wouldn't be any issues with access and told me the estimate I would receive should be very much in line with the initial quote of $155 but maybe, just a little above. After confirming an actual time of the cleaning, I felt assured the quoted amount would be very close to the amount I heard both on the phone and by the in-person representative. Later that evening, I received the official estimate. It was 35% higher...over $200. Included was this "access fee" of $95 which I was never told about or told to expect! Truly a shock! When I called the Chem Dry offices to discuss the estimate, I was told by the manager that they have a higher cost of doing business, have already invested money in my job by nearly providing an estimate etc. I countered by stating what I was quoted, what I was told in person and reminded the manager of my limited square footage. I offered to increase my payment from the initial $155 to $175 (which was very generous considering the area to be cleaned). The manager decided to stick to his figure of over $200 and so, I declined the service. The caution I wish to provide is not to accept a same day estimate as the cleaning to avoid decision pressure and to ask about possible hidden/undisclosed costs before scheduling. I am very disappointed at their hidden/undisclosed costs that were never mentioned on the initial call or during the visit for the estimate. This was a waste of my time and Chem Dry is a company that I am now reluctant to recommend. Incidentally was able to schedule another national company that I've used before for 60% less.

Arrogant and irresponsible. Rude!! They unapologetically came 11/2 hours early, a big hassle…read more Worse,, they angrily refused to wear masks when we requested, and snapped at us when we offered masks to them. Whatever may be their misguided position on masks, they were to be working in our house. There are renewed mask mandates here, due to the deadly Delta Covid Variant. Minimal courtesy is required at the least, and no one should enter a customers home without at least offering to wear a mask. No other workman has refused this during the past year and a half. So they - unilaterally came much earlier then appointment window; and - arrogantly refused masks despite Delta Variant despite homeowner request With the hassle they caused, and their obnoxious and irresponsible behavior, they were worse than useless to us. No one would be wise to use this company.

OK, updated review. Woke up this morning to a puddle of water on the kitchen floor. I texted Rowan…read moreand he promptly responded. I didn't expect him to come back out here on a Saturday as I was able to stop the leaking and it could wait until Monday. However, Rowan was very concerned that there was a problem and came back out here to resolve the problem. You don't find business ethics like this much anymore, but this gent really cares about his work, reputation, and overall customer satisfaction. I'm upgrading him to 5 stars folks!

These guys began demo without being licensed, pulling permits, or carrying insurance. I fired them…read moreimmediately and recovering funds has been a nightmare. Now I have to go back and do all their work. How they can begin a project and expose a homeowner to all sorts of repercussions by the state is beyond me. Be alarmed by the cheap bids. They're cheap because they don't follow the laws. The homeowner is liable for proper asbestos disposal / cleanup, fines, a potential lien on your property, and god forbid someone get hurt on the job. A quick trip to your city's building division will verify the legitimacy of any contractor. I encourage this due diligence. Non-tax paying cheaters are all these guys are.

Amazing company. Percy came out and diagnosed, gave great advice and on to a solution of the wet…read morecarpet. Appreciate it sir. recommend A++++.

Percy and Brittney are amazing and do such a good job for the company . I could've be more satisfiedread more