It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

These guys were exceptional, especially Kyle who oversaw the project. The communication was great…read moreand everything proceeded in a nice orderly fashion. I would use them again for sure.

From the owner: Established in 1971, we are the "Longest Running Insurance Restoration Company", servicing the…read moreGreater Vancouver & Fraser Valley area. We are locally owned & operated, offering full restoration services.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

Oh man, these guys are amazing! Joe has been so helpful and informative and Adam has kept me…read moreupdated pretty much daily on everything they are doing. I feel so blessed to have a company that cares about the work they're doing and the people they're helping. I will be recommending them to anyone in need of a restoration company. I've dealt with other restoration companies in the past but I've never had a group of people so invested in their quality of work and customer service like Epic! Thank-you, guy!

Great customer services - very knowledgeable staff all ready to help and will help you get your…read moreproject done not just safely but also within budget! Will be using them again as well referring them to family and friends!

These guys get the job done! I refer all of my clients when disaster strikes! Keep up the great…read morework!!!

From the owner: 24/7 emergency services for fire and water damage restoration. Certified technicians to make sure…read morethe job is always done right

We had a flood so this was a difficult time for us. SAH was really amazing. They communicated…read moreclearly and showed us they really did care about our home. Everything was completed in a timely fashion. Thank you SAH. We are very grateful.

From the owner: S.A.H. Disaster Restoration Services Ltd. is an Emergency Water, Fire, & Flood Disaster Restoration…read moreContractor, Biohazard Hazardous Materials Contractor, & Repair Contractor for home and business owners, strata corporations, strata agents, property managers, building managers, & insurance brokerages or insurance adjusters. We are available 24 hours a day, 365 days a year, & always ready to respond to your emergency restoration service call. We provide full service emergency response. Our technicians specialize in water & flood damage response, sewage extraction, fire & soot cleaning, wind and hail damage, asbestos abatement, bio hazard cleaning, mold remediation, drug decontamination, carpet cleaning, break & enter repair, & trauma scene decontamination. We maintain certification through the IICRC and are an accredited Better Business Bureau firm.

These guys were very professional and did a great job at a difficult time of year when there are…read morelots of other claims to deal with from things like flood damage. We had an upstairs toilet leak into the downstairs bathroom. I was initially unsure if the claim would meet the deductible or not, but it certainly did. Right during the initial assessment I was impressed because the guy, Jimmy, went back to the source that had since been repaired to make sure there wasn't residual water under the tile, and his hydrometer showed there still was, so he set up a drying machine that I never would have thought to ask about which will save us from future damage in the future. The whole process went smoothly, would recommend them again for sure!

From the owner: Restoring Homes from Disaster and Damage in Vancouver and the Lower Mainlandread more

Well, after 4 months of ripping the ensuite apart for NO reason other than a "make work" project…read morethey finally showed up today March 1st, 2023 and it took them 1-1/2 hours to repair and replace the vanity. Now we will see how long till the plumber shows up because, well, "they work on their own schedule you know". No I didn't know!!! As for the carpet that was floating in 1" of water, well, well, well. What about the carpet was the reply. And this "joint", company is too good a word for them, is not a member of the BBB and should never, never be allowed to join. Their should be a spot for -0 stars. Bottom of the barrel is this place!

We had you service our building in Richmond at Rivers Reach on June 9th. It was a treacherous 5 or…read moreso hours of the worker viciously slamming our neighbors door non stop for hours on end. All of the residents were disgusted and annoyed! Have you no manners common sense or respect! I will make sure our strata never deals with you again!

Exceptional experience working with these folks. Having to do an emergency restoration project…read moresuuuuuuucks. Excel Restoration has a full team for every part of the job. They drove it all forward, coordinated all trades, kept me up-to-date on everything I needed to know and sign off on, handled my concerns clearly and with warmth and politely chased me down to keep things on track when I checked out of the project cause it was clearly so well handled. I didn't have to manage, wrangle or stress, and the attention to safety and quality was great.

Very good guys. Added value to my home, trust them 100 %. I could not be happier Thank you Brad.read more