Bad business practices. Makes you sign a contract and when things change in your life they want to charge you a 250.00 fee for breaking the contract. Avoid contracts with them. Most other reliable pest companies do not ask for a contract. read more

I just had an aggressive sales person with an EcoShield shirt pounding on my door. I looked out through the small windowpane on my door and noticed he sat himself down on the retaining wall. He sat there for 10 minutes until he stood up and pounded and rang the doorbell repeatedly. I didn't open the door but pounded the doorbell back to get his attention. I yelled through the door "No thank you!! Not interested ". And waved my hand to indicate to go away. He was relentless. He wouldn't go away. He shouted " What do you mean? You don't even know what I am here for. Do you know how bad it is on your street?" I almost called the police. It was so disturbing. Any normal person would just walk away if nobody answered the door. I googled this company and apparently there has been lawsuits and complaints about them soliciting and harassing neighborhoods. Don't open your door! read more

The company has very aggressive soliciting tactics! The sales rep passed my "No Trespassing" sign near my porch, then ignored the "Do Not Ring Doorbell" sign on my door. He pounded on the door and rang the bell numerous times. Then he left and came back and did it again. He wouldn't tell me what he wanted. He said he had to show me. I don't think so! He threw the information in my driveway and went to harass my neighbor. Respect people's property and signs, especially on private communities with No Soliciting notices. Don't harass people by repeatedly ringing and loudly knocking on their door numerous times in a row until they answer. That's not a very smart tactic if you want to obtain customers. Rude assholes! read more

I had them for 2 years and pay them a lot of money to remove mice and pest control. At the end of the 2 years' I continue to have mice and a lot of wasp activity in the house. I don't recommend this compony read more

The service is not worth the cost the company charges. Very expensive. They take 10 mins or less to complete the work.

If nothing else, READ THIS BEFORE YOU SIGN! I don't usually write reviews (positive or negative), but it is worth my time if I can help someone, anyone before deciding. We signed with them about 2 years ago to have quarterly service; they said they handled everything indoor and outdoor. In the beginning, it was OK. They've progressively gotten worse. Here's how... (I skimmed many of the other reviews--the general sentiment is spot on across the board): - Initial Sales Person: will tell you no contract or easy cancel or X number of services until it's over. - Service Team Members: Really the ONLY good thing about this company. They are very polite and kind. They deserve to get paid the most out of anyone in this company. I don't blame them for any lack of quality -- they are trained to do the work by the company. - "Inspectors": They are actually SALES. I don't know if they are licensed inspectors or not, but they are100% upsell people. One of them even accidentally slipped and called himself sales to me. (Recent Inspector story: he was so rude and aggressive... after trying a few times to overcome my husband's objections, his reply was something to the effect of, "I can't believe you're going to put your family at risk." to a service that my husband can easily do himself.) The worst part of all of this is how it all comes together -- every time we have a pest problem, we call, they send an "Inspector" instead of Service. They try to upsell you, you go through the hassle, then you have to wait longer for the Service folks to come out. We've told them several times now, "DO NOT send an inspector, we just need the Service. If we're stuck in a contract with you and already paying you and I need something, I expect Service." So far, no success. Still waiting to hear back from the Manager. read more

Lucky me, a huge Wolf Spider, a female with her babies on her back, has decided to make my home her home. Ecoshield made me wait a week to come out but could not locate the spider. He sprayed. The spider is still here and got me during the night. ( Non venomous) So, I called Ecoshield and was told I had to wait 4 days. After spending A LOT of money for nothing, I will terminate my contract and find a better, more responsive company. I suggest you do the same. read more

This is a review of the company and not the Service Employees who come to perform the pest control Service. I found a different vendor who does this for a lot cheaper, however Jonas from the customer support team threatened me to pay $265 to close the contract which he told I signed for 2 years. After the initial call of trying to close the account they offered me a hefty discount which was pretty substantial, I insisted on closing this account and he said I signed a 2 year contract. on doing a little but of research note that - all their 5 start reviews are forced or paid reviews check them out on yelp for the true story read more

Bait and switch contract!! I initially signed up for service from a door to door rep and signed the contract on a small ipad. After the initial treatment, I called to cancel future treatments and was told there would be a $300 cancellation fee. You cannot cancel service online and are forced to call. Terrible customer service. read more

They did come around with marked truck to put down treatment (ants gone) The problem was they treated me again the very next month (said it had to be) For another $200 Sales guy in July had said next treatment would not be till October/November On fixed income told them I had to stop. They charged me $500!! To stop Their headquarters in Las Vegas Ut-oh They did try to offer 50% off some part of bill But for me still too much read more

Bait and switch contract. Salesperson working the neighborhood offered 4 treatments for $254. Company charged another $254 after the second visit. I called to cancel the contract and any future treatments and was told there would be a $300 cancellation chatter. Company is based in Las Vegas. Do not engage! read more

I wish I would have checked reviews before I was conned into switching from Greenix. EcoShiled is a scam company. I have been paying additional fees for services that were never provided. I have cancelled my contract 6 months early after poor customer service and learning from on of their technicians that i have been paying for services which were never conducted. Stick with a more reputable company if they come knocking at your door trying to get you to take on their service or try to get you to switch from your current provider. read more

Switched to Ecoshield and infestation went through the roof. Called to cancel and they refused.

DO NOT USE THIS COMPANY!!! THEY ARE NOT TRUSTWORTHY AND STEAL YOUR MONEY. We tried this company They camE every 3 months. They did the outside lawn and inside in the house. They were supposed to come March 29. Did not knock at door, but left door placard. Said they did the entire lawn, never did the inside. They did not do the entire lawn, gates were not touched to enter rear. Animal boxes were not touched. Rescheduled 4/4 and they never showed up. Rescheduled for 4/6 10:30 am. Came at 4:00 pm we did not want their service at that time. They have texted and telephoned, and emailed me several times. When I call them back i get someone I cannot understand what they say, who will not connect me with the names I've been given to call. Yet, they want all of my information! I have requested our last automatic drawn fee of $148.54, March 30. refunded. They refuse to return my money for a SERVICE NOT DONE!!!!! This necessitates me filing a complaint with the PA Auditor General's office and the PA Better Business Bureau. DON'T BE DUPED!!! read more

Bamboozled! I live in a development where there is supposed to be no solicitations but was tricked into a contract with ECO Shield. I was doing my own extermination and was curious I was really doing a good job. So, I signed up for an appointment on a little tablet that the fine print hid the facts of the contract. I was told I could stop the service at any time! Nope! I have a cancelation fee of $351.00 Good thing I had people home to watch the person doing the job and told me that he hardly did anything! I also never got the second spray 30 days later like I was told. HORRIBLE COMPANY! I asked for a copy of the agreement which was sent quickly. It happens so often they are on top of that! read more

Maybe this Nationwide company is just too big for itself, but I was stuck in a horrible situation where some very friendly guy came by, yes solicitation, and convinced me to use this service and that he was giving me some great 50% off deal. I laughed and let him tell me this knowing that the reduced price was the real price, okay, but then they made an appointment and never showed up, then they told me my appointment was a different day which I couldn't do and told them I couldn't, and then they told me I needed an inspection and then I spoke with people in Central America and the Philippines and the next person told me I shouldn't be getting an inspection until I had been with them for a month . I then started to realize that this was not going to work out, so I said I'd like to cancel. Then they hit me with the clinker, I now owed them the 50% off for canceling. They had my credit card from the first payment so I went on the card and requested cancellation of that payment and instructed them not to allow this company to take any further payments. Is this some kind of crazy scam or is this just a company out of control? Seems like they have a lot of good reviews and I honestly don't know how good their service is because I never got that far. Oh, and BTW they asked me for a Google review three times in the first two days. I told them I can't be reviewing them since I have no idea how their service works or not. Sleazy. Let's just say I became extremely angry and I sent a very Frank message to one of their founders in Arizona and told him that they did not want to mess with me, several times, and eventually they reversed this, but I found out that this seems to be happening again and again in the Norristown PA area anyway. So until these people can figure out how to run a business that doesn't try and trap people into paying some sort of weird discount that doesn't exist, I'd say run far away. read more

Spoke with a door to door rep today, very respectful and informative. Looking forward to the services.

I have had this service for around a year and to say the least, I am very pleased. I switched over from terminix to EcoShield to see if I saw a difference in the quality of the product and price. I would say I got a better deal from EcoShield with great results, rather then being ripped off by terminix for a half done job. I haven't seen any spider webs in the places that I had originally with terminix. I would definitely recommend for price, quality and customer service. read more

This company rescheduled my appointment 3 times without telling me. We had been expecting them for service but never arrived. I keep calling the customer service which seems to be an international call center and that they have to call the local office which seems to be closed all the time. My last service I wasn't home and was told it was fine and that the technician can still treat the exterior of the home. I have cameras around the house and I have no evidence that my home was treat but was still charged for service. My account on their portal website normally shows a picture of the technician but in this instance, this technician had no picture with a weird generic name. This place is the worst. read more

Cris Keith was here today. She was very professional. Put booties on her shoes when she came inside. Sprayed where I had problems.

If I could give this company negative stars, I would. Eco shield is the most incompetent company you could ever use. They are parasites ready to drain any host willing to fall for their lies. So where do I begin... You have someone persistently banging on your door when you have a ring door bell. Even when you say "I'm not interested" numerous times they do not take no for an answer. I had just had a baby so I gave in and decided I would just give it a try. It was the quickest way I could go back to my newborn with no more interruptions. This company pry's on human beings who are vulnerable. I truly feel for the elderly they take advantage of on a daily basis. I really wish I had the time and read the reviews before even wasting my time. Later that same day another person came out and completed a "service" if that's what you could even call it. The service they performed not only did NOT work. But made more bugs appear in and around home. You could easily do the same thing yourself around your house and only get the cheapest bug spray at your local tractor supply and receive better results. A few days later I had a lawn company completing work around my home when they were severely stung multiple times by wasp. They were stung in an area the sales representative stated they would focus on due to wasp nest being present. I called that day after the lawn crew left and was told they would come out as soon as possible to retreat. The issues didn't end there. A little over a week later I was outside standing in the same area where the lawn crew got stung and I get bit by a black widow. I go through my ring footage and come to realize no one ever came back out to retreat. At that moment in time I did not want this company on my property anymore. So instead of calling the sales representative I call the company. And this was the biggest issue of all. GOOD LUCK trying to get serious issues resolved with their call center being in Dominican Republic. After calling several times taking up an entire day I finally got through and transferred to an office in PA. That office then stated they would have the manager of another location contact me to resolve this issue. I finally got a call back from a Bill +1 (302) 373-6401. So any issues. That's his direct phone number. During the duration of this call I did request my money back and for the service to be terminated. It was made very clear by Bill that he spoke to "his boss and the service would be cancelled at no additional cost due to the issues that occurred but I could not be refunded for a service already completed." Not the way I felt this should have been handled. But that was already paid for the first day they completed the service. And I thought I wouldn't have to deal with the incompetence and negligence of this company ever again. A few weeks go by and I receive notifications that I owe almost $500. By this point my flesh is already deteriorating on my leg. I guess it's a good thing recorded phone calls are easily completed with today's technology. So then Bill is contacted again at +1 (302) 373-6401 which he answers the first try. Long story short. The bill is for ANOTHER service this company came out and did AFTER it was already terminated. Then it was the wait game where Bill had to contact a Wendy and the end of that conversation ended in the $500 being adjusted to around 186 and some change because that "was totally their fault for poor communication" but now I'm being told I have to "pay a contract cancellation fee." When originally Bill stated "his boss agreed to terminate the service with no additional fees." Now not even a full 3 weeks from that conversation with Wendy and Bill I'm reviewing collection notifications that now I owe eco shield around $230. News stations have been contacted. A company like this needs to be exposed for the scammers that they are. read more

Our serviceman, Sterling was prompt and professional. I would highly recommend their services.

Would not recommend! Scam! I was solicited at my door by Blake from this company on May 2, 2024. In his explanation of services he told me the products used were safe for animals and children. when I looked these products up, they have anticoagulants, which thin the blood in some products and one causes thyroid cancer in dogs, not safe for aquatic animals, birds, etc. One said that the residue could be toxic, and they sprinkle granules all over the lawn, etc. I have dogs and grandchildren that play frequently in the yard. Upon agreeing to the service, I was told they would come 3 times, pay $234.00 for each. I was then told to sign a spot on his electronic device which was about as big as a phone. Admittedly, it was my mistake to sign it as I couldn't read the contract first, because they send it via email after the first service is done. After a few days I thought that I should have looked the products up before letting them use them even though both the salesman and the tech assured me they were safe and there was no wait time before going into the yard. I took their word that they were totally safe. After seeing the ingredients , I decided to cancel the service. Upon doing so, the woman I spoke to, who was very hard to understand, told me they would charge me $319.00 to cancel as the contract was for 2 years! That is not what I was told by the salesman, it was supposed to be $234.00 for each of the 3 treatments. This company is a scam! Beware! read more