I have a 2017 Chevy Bolt ,The light has been on my dashboard, letting me know something is not…read moreright with my tires . First I went to the dealer, I was told that the tires needed new sensors, that they would charge me $1,200 to do all tires . I then asked for an estimate at two other tire stores ending up at Dimond ties. They gave me an appointment the following day with the best quote of $350 to rotate the ties and replace the sensors . They rotated the tires and came back and told me that there was nothing wrong with the sensors, that the reason the service light was on was because the from tires needed air . They charged me $30.00 ! That is a company with integrity. I will be a loyal customer . This is what we all need ,a company we can trust . I was quite prepared to pay the $350 And would not have know any difference.

Really happy with the quality of their service and the cost on the installation of a set of tires.read more

Incredibly convenient and customer focused. Pricing has remained fair and consistent.read more

This place is super shady and their work is shoddy. Was told to bring in my car to be worked on…read moreovernight by their technicians. $800 for all 4 wheel rims if I paid in cash. $1000 if put on a credit card. Had 2 flat tires on same wheel AFTER they supposedly straightened the rims. The only problem BEFORE their work was the slight pull to one side. They refused to honor their work and said they would charge $50 per wheel to recheck. In terms of being "treated kindly" as one reviewer writes, I'd rather have a trustworthy place to get my car fixed then deal with a place like this that smiles while taking your money for a job NOT WELL DONE.

I needed new tires and after my earlier experiences I knew I'd come to Tim's. As always, personal…read moreservice, fast and well-priced.

Fantastic customer service-deserves 10 stars. Friendly and…read morevery honest-no need to go elsewhere.

This is my spot for new shoes for my cars for many many years. Excellent service, knowledgeable…read morefriendly staff throughout. Best value for new or used tires. Go to the BIG BOX if you're looking for massive quantities of dish soap, or a large supply of toilet paper. This is the spot for your automotive needs. AND THEY WILL MATCH THE BIG BOX PRICES! Be sure to come here and shop the "other place" if you're looking for a cheap chicken! The area has many nice restaurants and cute stores while you're waiting for your service.

I got the best bargain today.y name was called and the verdict was "no charge". That's it. Service…read morewith a smile and prices that beat Costco. No gimmicks and honest work and charges. I service all of my cars here and so should you.

Every car owner, especially those of us with faithful 2010 rides, can be nervous when the Check…read moreEngine light appears; however, I am one of the fortunate ones who have discovered the pro's at DNA Automotive several years ago. There were several items needing immediate attention following my initial input and their thorough diagnostic process. DNA's Customer Service team member, Miquel Mendoza, walked me through findings and provided detailed info to all my questions prior to my OK'ing the work. I knew, due to previous repairs at DNA that their Technicians, Antonio Molina & Victor Ferreira would ensure that the repair work would be guaranteed and done in a timely manner. To the entire team, some of whom I have previously known, and those folks behind the scenes, that help take a local business to the next level - I am grateful! Rachel

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.

Baja Tires has been amazing. I had a tire blow out and they were able to help me the same day,…read morewhich was a huge relief. They got me in quickly, replaced the tire, and made the whole process really easy. While I was there they also helped me with my brakes and a new set of tires, and the service was excellent. The team was friendly, honest, and took the time to explain everything. The pricing was also very reasonable, which is always appreciated when dealing with car repairs. It's hard to find places that are both reliable and fair, but Baja Tires definitely delivered. Highly recommend them if you need tires, brake work, or quick help when something unexpected happens.

Turns out the dealership doesn' repair flats. I found Baja tire and they fixed my flat right away…read more It was fast, efficient and reasonably priced.

Great customer service got me in and out in less than 15 min for a flat tire!!! Other local shops…read moreit would take 3-4 hours to do!!

This place is solid. They have good prices, hours and are…read moreefficient at getting the job done. When it's busy they get me in and out the door quick. I've got new tires and tire repairs done here, they've taken care of me every time...Even on Sundays

Wonderful business!! Had a flat tire…read more The service was excellent!! They were helpful with pricing, very pleasant service. Tire came next day. Very much recommend.

Our car was making a scraping noise because a plastic cover on the bottom had broken off and was…read moredragging. Came in on a weekend with no appointment. They immediately put the car up on the lift and re attached it after showing us and explaining what was wrong. Technician refused to charge us at the end when we offered to pay. Thank you so much for being kind and helping fix the issue promptly.

Troy was awesome! The aftermarket wheels I curbed has a unique color and he was able to color match…read moreit with no issues. Responsive and he worked on the wheel while my car was parked outside my office building. Excellent mobile service and definitely worth it!! Will definitely use his services again.

amazing work! great communication and outstanding service. will recommend to family and friends…read morefive stars!