Ecoline Windows and doors. I am a recent customer of Ecoline windows. Our windows were installed Dec 8-9 2020. We were originally booked to have our windows and doors installed this summer but due to Covid-19 there were some delays. I called late November to find out the status of our installation. The office staff were very helpful and as we had a warm snap it was favourable to have the delay til this past week as the weather has been above average. The office confirmed the installation date of December 8-9 2020 ( Tuesday and Wednesday). I called on Monday December 7 to confirm. Yuri and Stephan arrived as scheduled. They had an arrival time of 9-11. They arrived day one at 9 sharp and day two 8:30 ish. Day 1: Stephan and Yuri entered the premises and went about scoping the work site. We were informed to have the work site prepared for the installation. We moved furniture and shovelled snow in order to make the work site safe for the workers. The boys were very respectful and polite. They lay down tarps to keep the mess localized. They did an excellent job of leaving the work site near and tidy and all refuse swept up and removed. All that was left to do was sweep wash floors and replace furniture and tool boxes in the garage. Day 2: Stephan arrived as planned to complete most of the finishing touches. I was thoroughly pleased with the installation of the windows and doors. We had 3 windows replaced in the garage and home. We also had a door installed in the garage and home. The windows arrived as originally ordered. Yuri and Stephan installed and trimmed the windows and doors with a professional manner. They took pride and care in the entire installation process. I was very satisfied. If I had a question they were very confident in their reply. All my inquiries were answered in a professional manner. I can't thank the boys enough for such a job well done. I am entirely satisfied. I spoke to the office the following day and there is a small adjustment that needs to be made to the door on the home. We are giving it a day or so before we put in a service request. The office was very compliant at my request. read more

Aug 2020 I live in Mission BC, we decide to get rid of old mouldy poorly insulated windows. Called 3-4 window companies of lower mainland but response from each company was not up to the mark and satisfactory. When I called Ecoline windows, appointment was fixed for next day and "Serge" from sales department came to give us presentation about the product. Salesman and presentation was very professional. "Final sale. " Windows were made on time as promised but the Covid restrictions were so tight, they couldn't install till Jan 2021. But office team was in touch with me from the day one and was updating every situation and guiding me to apply for rebates from BC Hydro and FortisBC and I qualified for Double rebate bcoz windows are energy efficient certified. And finally long delay (Thanks to Covid:( ) came to end. Installation team showed up on time according to schedule. Installers were so professional and thorough with the content, very well organized team. Started on time and finished on time, was doing clean up every day before leaving. And the final cleanup after finishing the project was excellent. No damage done inside out. All the garbage and old windows were taken care , every single glass was cleaned inside out. Each window was properly seated and trims were put in place. Office team was calling me every day during installation to make sure everything is going smooth. Every one in the house felt big difference of heat loss within couple of hours, house was more cosy than ever. Furnace was taking long breaks, was not running like crazy as it was before. Overall best decision of my life to get the windows replaced by Ecoline Windows. Even though project is finished but the awesome team is still in touch with me. Thanks everyone for making it happen safely during this Pandemic. Special thanks to "Serge " who made the deal final. read more

Your windows are your view to the world ... and to the weather (more important). But they're a big financial and installation decision. Take care how you decide, because there are many windows suppliers: some just sell other's windows and tack on a profit for themselves, some make manufacture and sell their own. Having many suppliers (competition) allows you, the buyer, to compare price and quality. If you have science or technology expertise, you can delve deeper into the window superiority, and even the installation quality. The buyer should understand the window project: maybe you only need the glass replaced, not the entire window. Anyways, depending on how much work you need done, spend some time delving into the topic. I was planning the whole panorama, all 10 windows in my house (we're talking big bucks). I did my homework and selected Ecoline Windows. Why? Several considerations: Their product is high quality. The salesman (Vlad B.) made several convincing presentations with models and was knowledgeable, devoted, trustworthy, and the price was competitive. I know this because I obtained 5 comparative quotes and conversed with these sales persons. I would not pleasantly discover until later that the installation team (Ivan & Vlad S.) was skilled, expeditious (2 days' labour), clean, polite and generous (giving more than was expected from them). Finally, quality control (Polina) kept calling how the work was progressing; you can whisper problems (which for me failed to materialize) to her in case you have somehow gotten yourself in a tizzy. I recommend and endorse Ecoline for these reasons. There's much helpful information and awards on their website. Be cool and warm behind your new home windows. read more

Good Afternoon. Regarding quoting and installation of the upstairs windows on April 7, 2021. Alex arrived last summer to provide a quote to install new windows on the 2ndfloor of our home. Alex was very professional, wore a mask form his vehicle to our home and throughout the entire quoting process. His suggestions regarding the direction of windows opening and frosted glass for the two washrooms was much appreciated. He personally measured each window, made notes. He then returned to his vehicle to complete his quote. He returned to the house to present the quote to us. I was impressed with the timeliness and attention to detail in the quote. Winter arrived early and Polina and I arranged a springtime installation date. April 7, 2021 was set up to be the date of installation. The day of installation arrived. The crew arrived on time A young man wearing a mask came to the door as his crew was preparing the tools and windows in the trailer Artem introduced himself, did a walk around upstairs and got right to work. The men were very respectful of both ourselves and our home. When work was complete, Artem called me up to inspect the work and clean up. All very good. I had checked the outside and was pleased to see that all was left in great shape. From start to finish, I am very pleased with my experience working with Alex, Artem and Polina with Ecoline Windows to improve our home. Sincerely Very much appreciated glen read more

Last year we had Ecoline replace all the old aluminum windows in our 1977 year built home. We had 4 estimates and went with Ecoline more so because trust in the salesman Carlos that any knowledge on our part about window construction. It turned out to be a good choice. We are very satisfied with the windows and (very important to me) were impressed with the quality of the workmanship of Dimitio and his installation crew. This spring because of our success with the windows we decided to replace the patio door that was new in 1995. The patio door was not in as bad shape as the windows but was 28 yrs old, frosted up and leaked in the winter. Because we were so pleased with the windows purchased last year we felt it unnecessary to go anywhere else other than Ecoline. We contacted Carlos at and he promptly came out for a quote. At our request Carlos made sure that Dimitrio was the installer. The new door was installed today and I am pleased to say that we are once again very satisfied with both the quality of the door and with the workmanship and dedication to his craft as shown by Dimitrio. The photos do not really show well but we are confident that the new door will make for a warmer and quieter house. The door is much cleaner looking both inside and out. I would not hesitate to recommend Ecoline windows. read more

I contacted EcoLine Windows in July as I had received a pamphlet in my mailbox and we were looking to have our basement windows replaced. Our basement windows were original to the home, leaking and full of condensation so we know it was time to upgrade. The employee who took my call was efficient, scheduled me in for a quote and even in the middle of a pandemic the local manager showed up and provided his assistance and knowledge to help me make a decision. We were told that our window installation wouldn't be until October. However, we ended up having our windows installed on November 6th. EcoLine Windows communicated the week before, the day before and the morning of installation. They even offered to come out earlier than our set time. A gentlemen knocked on my door, introduced himself, was masked and completely professional. He explained what they would do for installation and they quickly got to work. It took them about two hours to install both windows and put the casing around the windows. The workers cleaned up their work area and outside our home, they didn't leave anything behind. Our windows look fantastic snd we are so happy with the job completed by the installers! Thank you! read more

I want to share my experience regarding Ecoline Windows. When I requested a quote, they sent me a person with high knowledge and ease of conversation, the service was good at that time and I hired this company to change 17 windows and two patio doors. The price they gave me was excellent with ease of financing, the installation began two days ago by the LEO'S Team, really this team of people was excellent, they always followed the COVID protocols, they never put my family or them at risk. Kindness, friendliness, and a high degree of cleanliness, great standards of professionalism were what they gave us. But what has surprised me the most in a good way is the follow-up from the first day to the last by the Quality team guided by Mrs. Polina Levitova, it has been impressive as is the final product, beautiful windows, and high doors quality, with a great installation. I can say that I am very happy as well as my family for having chosen this company to do such a great job as it was all the windows and doors of our house. In these times it is difficult to see companies as responsible as Ecoline Windows. read more

Excellent service from start to finish. The person who came to do the quote was friendly, courteous, and took every precaution to be safe. He walked me through the process very well, never over promising on how long it would take which is why I picked them. Other companies tried to say they could to it faster, but we were ordering right before the holidays in Covid times. The honesty was refreshing. We had to wait a few months for the windows to be made and shipped, but the installation was done in one afternoon. We replaced 6 windows that were painted shut and very difficult, and they applied the finishing touches to make it look like they were never there. Clean up was simple with a bit of vacuuming. They also wore masks the entire time and were super friendly. Communication was top notch. Service met a very high standard. Would happily use them again or recommend them. They are also helping us with our rebates to make the project even more cost effective. read more

After the hail storm in June of 2020 we found ourselves with many damaged windows, and prior to that there were several that we believe were old and improperly installed. We had 7 companies come and quote our entire job and Ecoline was definitely the most thorough and honest with delivery times and concerns. They kept very close to their timeline and the windows arrived in the first week of December. A very thorough and friendly crew showed up, 2 experienced installers and 1 apprentice and I enjoyed watching them actually teach best practices. The constantly explained to me what they were doing, were very careful with our interior, very detail oriented in their install and cleanup. We noticed a change in the temperature in our house right away and four months later, with the snow melting, we are finding no mess left over on our lawns or around our house, they were pretty meticulous in picking up everything. I would happily recommend them again. read more

We decided to replace our windows last November and, after checking on the market, had several companies come in for our window project. Carlos from Ecoline was definitely the best man we met with. Even though all three quotes were somewhat comparable, the expertise and knowledge of the project and specific windows (we only wanted bay) involved that Carlos displayed was well above that of other representatives. We needed to replace old bay windows, which all had ice buildups and condensation, so we decided to go with the same style, just new replacement units and triple glazing. Carlos gave good advice on what would work best for us and even presented samples during our meeting. Recently, we had all windows installed. It looks terrific, operates effortlessly, is tight, all the leaks are gone, and the rooms feel much more comfortable now. So I can definitely recommend Ecoline Windows Edmonton for any replacement project. Thank you!!! read more

I recently had Ecoline Windows replace windows in my 100 year old character home. (I had them do half last year, and the other half this year) I was very concerned about keeping the 'look' of the house and not damaging any of the original wood trim. The salesman was very knowledgeable and took his time to make sure that I was ordering exactly what I had in mind for the project. He clearly explained my options, as well as the pros and cons of the different products. They kept me updated on the project and installation through the covid delays. The installers were friendly, punctual, and left no mess behind. The office staff called regularly to make sure there were no issues. I am beyond happy with their service. The end product is exactly what I wanted and the prices very reasonable. I would recommend them to anyone! read more

We got our living room window changed YESTERDAY. VADYM and ARTUR came in , put sheets all around the area to keep it clean. they were very careful not to touch the walls in taking off the old frame. They cleaned all the old foam for insulation. then they installed the new window. they leveled everything, nailed it in place and then, sprayed foam all around the frame in layers. not like the last installer did. Big globs everywhere. Then they cut the trim and nailed it in place. they hid all the nails with liquid wood. They polished everywhere there was a nail. They used MDF trim. very good quality and it fits perfectly. These guys know what they are doing. They went over and above our expectation. After the window was installed, they took the time to show us exactly how they worked. would definitely call them again. read more

This is a highly professional team who make a real effort to serve their customer well. The initial consult with Vitally was pleasant and in no way a hard sell. The product was explained well. Our wish for a style that matched the vintage of the house was understood and honoured. The workers arrived on time and worked very efficiently. The supervisor, Oleg, patiently and reassuringly answered any questions I had during the installation process and the office manager, Polina, called to ask how things were going. All in all, they were courteous and approachable, and the product was installed with great team work and expertise. The price was right and the windows look great! They match the 1928 style of the house perfectly. read more

We got 16 windows and two doors installed by Ecoline. The price was almost $5000 less than the other two companies we got quotes from. The installation was extremely quick and they were done in one day instead of two. Polina was excellent to deal with when there were a few corrections that needed to made after the installation. They personally came and fixed the trim on the door and took two of our blinds that wouldn't fit in the new windows and got them cut down to fit and installed them. Excellent customer service from Polina on that and that is the reason we would definitely use Ecoline again!! Thank you so much for our new windows and doors!!! They look great!! read more

HIGHLY RECOMMEND! And I've recommended them to everyone! I can't say enough great things about Alex and Ecoline!!! They are amazing to work with! I ordered a door and window 2 years ago and they are so wonderful I ordered 3 more. They are beautiful and very reasonably priced. Install was amazing and it took 3 hours and you'd never know Oleg and his partner were there. So clean! The company stands behinds their product and Alex and Oleg on the day of install answered all my questions promptly. Plus with Home Reno tax credit - this is the year to replace windows. Thank you for everything Alex, Oleg and Ecoline... I'll be back when I decide to do my last windows and door. read more

I have had all my windows replaced by Ecoline over 4 service calls in the past few years. I am thoroughly impressed with the quality of work and professionalism. Interior and exterior trim always fits perfectly and is sealed very well. Shop around and compare build configuration and the trim stylings with other installers. They ended up being cheaper than 4/5 quotes I was given by only 2-Pane generic window installation contractors. My home was built in 1940, and I had a fair amount of rotted exterior trim and wood framing. The replaced all of it with new, quality framing and robust PVC and vinyl trim. The build quality is top notch. read more

After looking around and getting a few quotes we decided to go with Ecoline. They said we would be getting our windows sometime in late August. At the beginning of July they called and said our windows were ready and we had them installed a week later. Yes, the installers were Russian - not sure why that is an issue but everyone mentions it in their review. He did an amazing job. The windows look great and we have not had any problems and we are very pleased with the windows. We have already received our rebate from the government so I do not understand the reviewer who said he had not received his rebate after many months. read more

We had a positive experience with Ecoline. From the selection process to the installation process. They were responsive to our questions and during installation, worked very efficiently. The installers work is very professional and they pay attention to the details. They took the time to review their work with me and allowed me the opportunitiy to spot for any difficiencies. During that process we found one window that need a little more caulking and the installer took care of it right away. The work completed and I'm comfortable knowing my investment with Ecoline paid off. This is a solid company to work with. read more

Very happy with the install, the communication, and the salesman that came to my house. No pressure, no BS, and no drama! The install guys were friendly, informative and showed great attention to detail. They had a tough time working around stucco that was improperly installed around my windows but finished it off nicely. The price was great compared to the so called "Baumler approved" company and I think I made the right decision with Ecoline! I highly recommend them and their product. When I am ready to do the next couple windows, I will be calling Ecoline read more