I don't know if they have gone out of business, or just provide no customer warranty support, but they initially installed my system in 2018 (12.6kW 35 panels). The inverter failed in peak month of July 2019. Now, that can be an equipment issue so not necessarily their fault, but it initially took them two weeks just to have a tech come out and 'confirm' it failed (so much for remote monitoring). A month later they finally replaced the inverter cause they had none in stock (hmmm). After the new SE11400H inverter was installed (new ones don't have any digital display...ughh) all of my monitoring of power went away. Ecolectrics response was that the new inverters couldn't connect with SolarEdge monitoring until they did software upgrades on the server. Well, 1+ years 25+ phone calls later I still have no ability to monitor my power creation ... and worse now it seems as if my inverter, or part of the system, is failing again as my power generation has dropped WAY down in the summer months (in San Antonio none the less). But of course, four more calls in the last 3 days and not a single callback. Customer support is the ultimate definition of a trust worthy company which Ecolectrics has none of. STAY AWAY!, and if you already purchased with them pray your system never has an issue. read more