Worst business I have ever encountered…read more My wife brought my wedding suit, her wedding dress and several other items to this place to have them professionally dry cleaned and preserved. They absolutely destroyed my suit. The leather pieces are completely gone, the suit appears stretched in the front and is no longer crisp. I think they ran it through an industrial washing machine vs dry cleaning it like we paid for. It's beyond repair. They also destroyed my wife's jacket. All the rhinestones are gone. It appears they ran this through a washing machine too instead of dry cleaning. Both items are ruined. We paid them over $1000 to handle all our items. They never disclosed the damage to us. There's no way they didn't see it. They told my wife they take before and after pictures of everyone but strangly they refused to show them to us. They accused my wife of "bringing the items in already damaged." This is the wost service we have ever experienced. They have made zero effort to resolve this issue and have not contacted us back at all. Do not use them.

Service was great. I got 1 dress dry cleaned and it was quite pricey ($35) don't know if that's…read moretypical nowadays or not. It was done with 3 days. I will say this businesses hours are quite inconvenient for the average working person which.

I needed a dry cleaner for silk shirts of my husband. And, one had a stain. Tumble removed the…read morestain and the shirts look great. Also they are friendly and timely. Highly recommend.

Our washer broke and we have two 24 year old boys that work labor jobs. Imagine the laundry needs…read more This place is close to the house so we decided to give it a shot. The machines are great, but the most motivating factor for us continuing to use their laundry is Erica the store manager. She provides great guidance on which machines to use for our needs. She is always pleasant and enthusiastic with the job she does. For me it is never about the technology and always about the customer service. 5 Stars for Erica representing your brand to perfection!

Charged me $9 each to dry clean dress shirts that did not require special hand pressing. I called,…read morethey argued with me that these shirts required special hand pressing even though they were mostly cotton and no special instructions were on the shirt label. I asked for a refund, they refused. They talked down to me and made me feel stupid and basically told me they could charge me whatever they wanted and I'd have to pay it to get my clothes back. None of their pricing is online and they don't tell you up front they plan to rob you. I won't be back.

I had alterations done on a man's suit, and one pair of dress pants. Charged a little over $60.00…read more 4 sweaters, one dress blazer (female garments), Male suit jacket. I was charged a total of $190.00. Never again! Highway robbery plus on white sweater with stains - weren't removed at all. Let's mention this "I left the store without a pair of dress slacks". Received a text message "don't know what the mix up was but we have a pair of slacks." They offered a $20.00 credit not a refund claiming I was mad when I picked up the garments. I was shocked, I've had a lot more placed in the cleaners at Clarks and paid $60 -$70. I will never use their services again and that damn credit to avoid using their services I will sell or give that so called credit to a friend or someone in need. I will suggest that they don't use their services again either. Ms. Williams

Friendly service. However, they break over half the buttons on my husbands shirts.! They remember…read morerepeat customers by name, and are courteous.

Do not go to this place..it's just outrageously over priced and gouging. I didn't ask for the price…read moreprior never thinking that they would charge $7.18 per pants for dry cleaning! I'm here for work for two weeks and needed clothes cleaned...they are close to the hotel so of course I take it to them on Saturday- for Monday pick up no biggie that is normal where I come from but come on see the picture of the receipt.....$6.55 for shorts!! Bunch of crooks! Update. They shrunk my shirts....SMH!

Having tried many, I believe this one of the best dry cleaners in the Spokane area. The work is…read morealways a step above, with careful attention to detail.

This location is so convenient and the staff are very friendly. Clothes come back looking fresh.read more

If I could give less than one star I absolutely would. Please, use any other Dry Cleaner but this…read moreone. The older gal who "works" here is beyond rude. Rude and seems to care nothing at all about being an employee. Last week I dropped off 7 items. I asked for a receipt, the reply, after giving me a look like I was asking for something unreasonable, "it would take me too long to write it out". She printed off a generic receipt and told me Monday for pick-up. The "receipt" (with no items or price on it) did list "Monday" for pick up. So, it's Monday, 5:30 pm. The employee was no where to be found when I walked in. Had to say loudly "anyone here?". She (same gal at drop off) came out and started to finish putting away the previous persons order that she left lying on the counter. No communication. No eye contact. Not "hello", nothing. When she finally came back to the counter, I handed her my receipt. She wandered off for a long while, came back empty handed and said "Well, it's not here. Come back tomorrow." She asked me what the items were.....well, if she'd written them down on the ticket she'd have known that. I listed off the items. She said, "No, those aren't here". I asked if she thought the items would indeed be here on Tuesday as it's a drive for me to come into town. She laughed (not a kind laugh---an "I hate my job and I don't much care for you either" laugh). She added "The receipt means nothing. They might be here tomorrow". She was wandering off into the back again at this point. She truly was rude beyond being able to explain in this review. I told her she was very unhelpful and quite rude....hardly any way to treat customers. She laughed and continued walking off into the back. Unbelievable. I hope they actually have my items tomorrow.....NEVER going back after that.

This review is for Gracie, who was helpful, knowledgeable and kind. I had only brought a few items…read morein to wash/dry so my time there was short; However, first impressions long lasting, and I recommend the place highly. Great staff can be hard to come by--The owners of this establishment are doing things right. Thanks again!

Wonderful experience bringing a king sized comforter in to wash and dry. Fast, brand new clean…read moremachines. Extremely helpful attendant. Cute kid corner with classic action movie playing but also room to read without distraction. Five stars!

Fantastic service at a reasonable price! Will definitely be using them again! Highly recommend!read more

I took a trip in town to visit some family thatjust moved to the area. We are a family(of 6!) and…read moredidn't factor in laundry. I did not want to spend a whole day doing it myself so i gave this company call. I was pleased with the service. Very neat folding. Timely pick up and drop off. I'm very satisfied.

The dryers will rip all your zippers off sweaters or cardigans. I reported this to three different…read moreemployees trying to find out why it's happening. One worker had to get tools to bend and break my zipper to release it from the large holes in the dryer barrel. I've never had this happen at other laundry facilities. Employees didn't care, wouldn't fix the zippers. My next issue, I washed my uniforms and they came out of the dryer with white hair like strings (but not hair) covering my dark uniforms. It stuck like dog hair absolutely covering my items. I took photos and asked an employee for a refund to rewash and dry in a different machine. Nope....he handed me a lint roller.

Best place to wash clothes and the customer service is awesome ...and the place is super clean …read more. and Vicky is the best !! she is super sweet to us when we come in to wash!