Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

This is a review in regards to water extraction department…read more As a rookie homeowner who's husband is away on business, it was very stressful to find water soaking my brand new floors. Once I got ahold of my insurance company they dispatched Jenkins Restorations. within 3 minutes I was on the phone with their water department. I spoke to Chris who said he would be over in twenty minutes and he made me feel far less stressed than I had felt when I found the loss. Chris was really attentive and listened to my concerns about my new floors. His co-worker, I think his name was James then arrived and went into the attic to remove the soaked insulation. the poor guy was stuck in my attic in this Texas heat! TWO MORE Jenkins employees arrived shortly after that and assisted in setting the equipment. They were kind and informative and I signed up to have their repairs department come out as well. so far, this had been a stress-free experience. Thank you, Chris, Jamie, Giovanni, and Michael!

Upset with this company. We had $100000 claim and Jenkins did the majority of work. They started…read more3/23 finished in 6/23. We were thrilled with what we saw. This year We would see puddles on tile floor in kitchen. We thought we had a clog. To find out pipes were all defective ! Different size attachments! A hole on a pipe was taped up. I contacted Jenkins several times. But Water Mitigation Project Manager and General Manager wouldn't accept liability, for the defective work. Now we have to spend $$$ to fix Jenkins work. If you want to escape this incompetence and inconvenience/contact another company.

Don't let the negative reviews stop you from calling Rapid. They also have great prices on…read moreflooring materials and will install for you too. We love our new kitchen floors!

This company was recommended to me by a trusted co-worker so I was expecting decent service…read more Unfortunately they were a complete dissapointment. They showed up once with the wrong person so they left and didn't care to call back to explain. After I called to re-schedule they didn't show up. I called a third time to set up an appointment and again they didn't show up or called to explain why. Edward Gonzaba is the name of the guy who I spoke with so if he answers be ready for a bunch of bs.

After an AC leak, Restoration Solutions came in and dried the Sheetrock and flooring keeping us…read morefrom having to replace the flooring. Sheetrock was rebuilt to pre-flood standards.

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

Throughout the entire restoration process, the San Antonio Water Damage & Restoration team showed a…read morecombination of technical skill and caring for my health. Their restoration of water damage wasn't just about repairing the physical damage, it was about bringing back a sense of normality and comfort back into my home. Their attention to detail and commitment to water damage repair was second to none, and they left no stone unturned in their quest for excellence. They were consistent and on time. I can't recommend them enough!

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

Arranged just dat before. On time. Came quickly. Good price. Did a lot of work. Areas…read morelooked significantly cleaner.

Impeccable customer service and work. We weren't the easiest to deal with because of us waiting on…read moreour home to close . Fabio was so patient, understanding, and communicative! Very reasonably priced ! Highly recommend his carpet cleaning service!

I've worked with Eric from Complete Clean for over 10 years. He's honest, passionate about his…read morework, and an expert in dry-out services and water damage restoration. He's responsive to phone calls and goes above and beyond for his customers. I'd recommend Complete Clean to anyone needing dry-out services in the San Antonio area.

The Complete Clean Restoration team did an excellent job walking me through the whole process…read more Their customer service goes above and beyond. I would definitely recommend their services to everyone!