Michael did a GREAT job. Professional, punctual and knowledgeable. Highly recommend him!

Eco Home Solutions has been servicing our heating and air conditioning unit for the past 2 years. I would highly recommend them, they do a thorough inspection to make sure your unit us running like it should and recommend solutions if they find anything that needs attention. Michael March has been our service technician from the very beginning, he is very professional and knowledgeable in HVAC repairs. He explains everything that he does and answers all concerns that you may have. Barry J read more

First and foremost, Michael March was quick and very professional. Our A/C unit stopped working, we were able to get an appointment for the following day. Mr March showed up and got the job done. We are now cool with ECO HOME SOLUTIONS! Thank you Michael! read more

Michael was great at explaining what he was doing, in full detail! We will definitely be using him again!

Mike came out for my 6 month routine maintenance. As always he is prompt, professional and my system is working as expected. This is included in my whole house HVAC system at no cost to me. read more

Michael is very professional, courteous and friendly. Knows what he is doing and I know I can rely on him and ECO for my heating and air condition needs. read more

An abomination of professionalism and service is what they are. I have a system under a 10 year warranty currently. I called Conditioned on July 20th 2020 to come out and check out my system since it was not cooling. After 3 different technicians, 7 visits and 9 parts replaced, their tech Joe got it running. The first 2 techs Jordan and Asbel could not get it right. I was told that the parts were wrong. Nobody in the office was truthful about questions. I tried to speak to the owner but a woman named Paula pretended to be the owner. I later found out from their tech that Paula is office staff and that the owner doesn't speak to customers. Another employee had the nerve to call and tell me i was going to be responsible for the labor to all the parts they replaced. I did initially pay them for the service call and the labor to replace the initial part that I was told was wrong. Only took 23 days, lies and other bullshit stories from their staff to get my ac unit repaired. Joe the last tech they sent out seemed to be the only person worth keeping on payroll. Jordan, burned up parts in my unit(see attached pics). Asbel, when asked about the work he did, doesn't remember doing the work nor does he remember coming to my home. Yet I have a work order from Asbel with his name and signature on it. Amy the office staff is the one that told me I am responsible for all the labor costs. Paula should be fired for telling me she is the owner and she isn't. Last but not least is Cassy. She is a staff member that told several lies about the parts arriving. I have since complained to the state as well as filed a formal complaint to the BBB and I want a full refund of the $329.53 read more

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The tech was running late and called and said he would be a little late. He was courteous and worked with me setting up my WI-Fi thermostat. We had a hickory and he troubleshot the problem. We are good to go. read more

Home owner, beware! These folks are friendly and seem to know what they are doing. So many mistakes can't be accidental. 1. Salesperson's job was to upsell to increase cost to me. I requested a Goodman AC unit. I already have gas heat. Was talked into a GREE AC/Heat pump, an off brand made in China. I was charged $1200 for a $350 coil. 2. Installers did not have complete parts to permit coil function, had to return to office which caused a few hours delay and wasted time. 3. The coil quit functioning after 2 weeks, the same part was replaced. 4. I paid the $3000 balance (($ 3162 paid in advance) after assured everything was great now. However, I sent notice with my payment that 1 more time of failure and I would demand a Goodman unit, or refund the heatpump and remove it. 5. The condenser quit after another week. AC refrigerant removed as I was told it was over-filled. I said to get the unit gone. 6. Condenser quit again after a short time. A small part was replaced. 7. Condenser quit in August 90+ . The technician said it had NO refrigerant at all. He checked for leaks. I also showed him that multiple vents have no air flow. I had been charged to secure the air ducts as some were loose. They are still loose and rodents have set up housekeeping. This was not noticed until I used AC this summer. He recommended new air ducts. 8. I called the office repeatedly to remove this piece of junk. After the last incident, I was told the time to return the unit had elapsed. I cannot recommend this company. They are partners with Crossville Heat and Air. I contracted with them because of the positive reviews, very few negative reviews. But Eco Heat and Air has quite a few negative reviews, and I am sure they have earned them. I have recently contacted Terminix, and will have the ducts cleaned, secured and sealed by a service company. read more

Horrible service. Called on a Monday for appointment to coil installed that I ordered. They said they'd be out on Friday. Day before they called to cancel because they won't install parts they didn't order. I'm sure they mark up parts really high to make more profit. Very shady business and would advice everyone to stay away. read more