When I called and first booked, I spoke to Diego and gave a heads up of our situation. My mom is…read morevery sick and I mentioned that we needed to do a deep clean on the house due to her cronic breathing issues. After everything was all said and done, we had an appointment on the day my mom was coming back home at 1pm. We arranged the ambulance to take her from the hospital to home and prepare to clean at that time (as we had no choice) and had set her up in another chair that was more challenging for her to sit in until the cleaners were done with that section of the house. THEY SHOWED UP 2 HOURS LATE. I ended up texting Usama asking what time the cleaners would come. If i didn't ask I would have never known they were coming 2 hours late!!! That means my mom would have to be in the chair for an additional set of hours. Fast forward the girls come, they were about to leave after two hours when they were supposed to be here 4 to 4 and a half hours.(time paid) I had to stop them before leaving and asked why they didn't even touch the big master bathroom. This was after we were going back and forth arguing about my mom having to get up because they mentioned that the floors would get dirty if they cleaned that room last. So we had to move my very sick mother into the living room so we can cater to their needs which infuriates me after thinking about it more. Especially since they ended up cleaning that area last anyways because they missed the entire master bathroom!! I checked around the house and there was dust all over the pictures and on top of surfaces everywhere. The poorest cleaning job I have ever seen in my life. And something that me and my family really needed due to my mom's condition. We asked why they didn't clean the ceiling fan and the cleaner answered, stating that they did not have the equipment to clean what was needed. I also noticed one of the workers seemed sick. And I saw her wipe her nose with one of the towels she was cleaning with and then began cleaning the kitchen surfaces. (On camera) I was so disgusted and angry that if I were to have said something I woukd have gotten into a fight. Disgusting and sloppy work on their end. My dad asked if either one of them felt sick to please let us know because my mom's is so sick herself. So the fact that I saw that really put me over the edge on top of a poor ass job. I called and spoke to Usama infuriated and told him the story. He kept offering to provide a redo of services even though I mentioned to him several times that my mom cannot be around the fumes in the same room. (Thus, another reason why we needed her in another room while cleaning). He kept asking if I wanted a redo and I kept saying no, until I just gave up and said, I'll call him back. A deep cleaning nightmare that led us nowhere and a few hundred dollars short with snot residue on the counters!

I just cannot recommend. It was a trial cleaning... turned…read moreone-time cleaning. They called it "deep cleaning" and it was NOT. I did not feel they made efficient use of the time in my home. I immediately chose I would not use them again and I cannot recommend.

I have a rental property in Dickinson and she is our main vendor for house cleaning especially move…read moreout/move in cleaning. She is very detail oriented and her price is very reasonable. She is communicative and since we manage the property remotely, she always provides us with the photos for every part of the house to ensure that we know the cleaning was done right! 10/10 recommend!!!

I've used this cleaning service twice and unfortunately have never been impressed, even with the…read morestrong reviews. Sandra is extremely nice and I really enjoy her personality. The first time she came there were a few places missed that were not clean, but I was home and able to show her the missing spots so she was able to clean them before she left. The second time she came a few weeks ago I was home but busy with work and wasn't able to take a thorough look around the house until a few hours later when my husband was home. It didn't look like any of the floors or stairs had actually been vacuumed, there was soap scum all over the master shower, and a thin layer of dust still on two of the bathroom counters. She offers a great cleaning price but not at the expense of having a dirty house still. I sent her a message and she offered to come back to clean again but I after I discussed with my husband we decided to pay more for a solid cleaning service instead of having her come back. We will not be using Sandra again.

Paid a premium for carpet and upholstery cleaning. Condo was left with a sour smell which is…read morepreventing the unit from being open for showing and rental. Paying top dollar one expects customer service but letting them know via email ends with a message you cannot respond to and a phone number that dumps you to voice-mail. If you value your property consider customer service if expectations are not met.

We used Sam's to deep clean our empty home that we were going to put on the market to sell. Sam's…read morewas recommended by our realtor. On the surface, it looked like they did a pretty good job. Then I checked more closely. The double ovens were not cleaned AT ALL on the inside. He said that wasn't part of the price quoted. I thought since I was paying $346.40, the inside of the ovens should be spotless. The kitchen countertops were not cleaned. I also feel that the kitchen sink and the upstairs bathtubs were not cleaned properly. I can not recommend Sam's to anyone, and my realtor said he WILL NOT be recommending Sam's again.

Dora's cleaning service is really great! Highly recommend. She is a hard worker and is very lovely…read moreperson.

I hired Dora's Cleaning Service for an urgent full house deep clean. They were able to clean the…read morehouse next day and they did a fantastic job! Very prompt, thorough, and friendly. I highly recommend them and will definitely hire them again.

WARNING!!! WE STRONGLY DO NOT RECOMMEND A&A CLEANING SERVICES! Representatives of this company are…read moreDISHONEST, UNPROFESSIONAL and WILL DAMAGE MANY THINGS IN YOUR HOME. I rarely write negative reviews (I'd rather write positive ones) but this one was earned over years and unfortunately very deserved. We have used them since 2017 (took a year off due to pandemic). They were fine in the very beginning, but progressively they damaged MANY items & ignored our specific cleaning requests. So, we frequently sent emails & made phone calls telling them about the damages or how they were not following our instructions, which should have been documented in our client notes. We repeatedly asked for the same team to clean our house so they would be familiar with how to clean our home (they only came once a month). Instead, we received inconsistent crews, poor cleaning quality and sporadic arrival times. But the final straw happened when they damaged our carpet with their vacuum cleaner. It was ripped up from 2 seams and pulled 6 inches back with carpet fibers damaged. We were there when they did this, so we witnessed that the carpet area was fine before they vacuumed upstairs. But after they vacuumed that area was pulled up and damaged! My husband saw it first and pointed it out to one of the cleaning staff and they denied seeing it, even though they were the person who just vacuumed there. Several times before, a staff member has left something damaged in our home and did not report it so this wasn't a surprise to us. Upon request, the manager came to the house that night and saw the carpet was damaged (see photo). She confidently told us they would fix and pay for it. Then 2 days later, they called and said they were not liable, didn't damage the carpet and NOT responsible!!! This is unacceptable! They literally took back their word. Did not even wait for us to get our carpet expert who installed it to look at it (which we did right after and he verified that the carpet was DEFINITELY damaged with their vacuum). We told A&A their services are no longer needed and we will be posting a negative review. Our neighbors had the exact same experience and fired them as well. List of some of the items damaged over the years - ALMOST ALL NOT REPORTED! - Their vacuum pulled up a 6 inch section of carpet (with 2 seams) and damaged the fibers. It also damaged many fibers along the edge of 1 seam. - stainless steel frame around the microwave was broken & pulled from wall - a rare chandelier crystal (very hard to replace) only item reported - expensive fire place remote control (left it broken on the ground and didn't even alert us that they broke it). We insisted that they pay for it but we had to do all the work to replace it! - sentimental crystal dragonfly figurine - mosaic glass container - crystal lotus candle holders- repeatedly - 2 wall clocks - literally same place twice - Broke the frame of a family picture hanging on the wall, literally left turned and halfway hanging on the wall (obviously damaged) - Ripped down LED light strip off daughter's wall - Put a bath & body works plug-in back upside down and all the scented fluid spilled all over the floor (already told them not to take them off the outlet) - Caused stains on custom covered chairs with cleaning supplies - Caused scratches on many glass/mirror surfaces when cleaned by moving objects - Always moved items around and not put back where they belong - Did not consistently clean all bathrooms or fan blades - Left slippery residue on the tile floor in bathroom that could cause someone to slip - SEE ATTACHED PHOTOS FOR VALIDITY There are more occurrences but I'm sure you get the point. We supported this business for as long as we could, and feel so completely disappointed that this company does not honor their word or take responsibility, as well as condone staff that doesn't report damage they create or follow client instructions. DON'T hire A&A cleaning services to ensure you avoid having the long term negative experiences that we had.

A&A came to clean our living room carpet and our sectional sofa. Brenden did a great job! He was…read morevery thorough, everything looks great! It also smells really clean. It was easy to schedule the appointment and the price was exactly as quoted. We would use this company again for carpet/upholstery cleaning.

This is a very responsible company that takes pride in its work. They go the extra mile to help…read moreout. I appreciate the before and after pictures and videos too.

Terrible experience! I hired three maids for three hours, and paid extra for deep cleaning-trying…read moreto get the best service. The Manager gave me a price and then showed up the day of the service trying to add extra fees because "the floor was too dusty". They immediately said it wasn't enough time or people and they might not finish, I felt like they were trying to charge as much as they could....so I asked them to clean whatever they could in that time frame. I ended up cleaning the floors and vacuuming myself. Before they left I asked them to at least clean the wood floor in the entrance and they did.... but they stripped the color away!! Our floor guy said they used bleach or some kind of chemical to have done that. I was very polite and understanding and even told her that these accidents happen but she said she would not apologize because it was my fault for not telling her how to clean my wood floors!!! I checked the kitchen since it was the only thing they finished and the top of my fridge was dirty, oven was dirty and cabinets were half way done. I called her to let her know I was unhappy with my experience hoping they would do better next time but all she said was: "I will not apologize and you are wrong for not telling me how to do things around your house" This was the manager!!! I thought they were professionals and knew how to clean wood floors, if not, they could have asked. The ladies were very nice but the service was the worst I've ever had. I do not recommend this company.

My first time using Top Maids and I'm glad that I found them on Groupon with a very good deal. They…read morecame one time and took time making sure my kitchen and bathroom spotless. ( as i told them my main focus would be the two). They didn't seem to rush like other services that I used before and stayed fast two hours mark to complete all the work. I strongly recommend using them. Plus they can be found on Groupon so why not giving them a try?

Erica did an awesome job of cleaning my apartment after move out. She was punctual, very thorough…read moreand detailed. She was efficient and had everything she needed to complete the requested cleaning. Would definitely hire this service again, Great value for service provided.

Scream Clean Houston exceeded my expectations. I'm new to the Houston area and was looking for a…read morenew cleaning service. I stumbled upon Scream Clean Houston while on IG and decided to give it a shot. I loved how efficient and user friendly the website is to book services. My cleaning lady did an excellent job in cleaning. Her professionalism and timeliness was A1. I will definitely be booking their services again.