Writing this review after almost a year after receiving this repair on my truck sunroof. I can…read moretruly say the service was top quality and worth ever cent! The tech and service team were, very knowledgeable and they provide superb service. I can't say that about anyone else in the Hampton Roads area.

I had the unfortunate luck of a small rock shattering the rear window on my '15 Mazda MX-5. Called…read moreand spoke to Lee late on a Friday. He was kind enough to spend a bit of time to discuss circumstances and advised, he'd have Raven follow-up with me on Monday. After everything was coordinated, I dropped off my car of with Lee explaining the job isn't simple/easy but he and his son, Chris would take good care of my it. He even gave me a lift home as I have no family to help me out. Lee, Chris, Raven kept me up to date as the job progressed which I greatly appreciated. Picked up my car and everything looked and worked perfectly! I knew upon speaking with Lee the first time, that he has a great deal of knowledge & experience and I had no hesitation in having him & Chris replacing the window. They stuck to the original repair quote eventhough, it took more time to get the job done with precision. They truly possess a wealth of experience and the entire staff is a credit to the profession and the community! Thanks for everything!!!

these guys did a great job for a great price. I would definitely recommend using them. They were…read morealso flexible with my schedule.

I called on a Wednesday to set up an appointment for Friday and my information was taken and I was…read moretold a time frame they would respond out. Friday comes, I wait all day and never heard from them to say they were coming. I call around 3 pm and the man who answers the phone doesn't seem to know about my scheduled appointment and said I will call you right back and hangs up immediately. I never got a phone call back. Its now the weekend and most places don't do service so my damaged windshield has only gotten worse.

I was hoping to give this place a great review because they were able to come out same day but…read moreeh... Here is the Reader's Digest version of my issue: So I was sitting in my car in the parking garage before I went into work and all of a sudden, my driver's side front window just shattered! Nothing hit it, it just shattered and thankfully it didn't fall into my lap, it stayed in place. My husband googled some places and I called around and ended up calling American Auto Glass. (They must work with Budget Auto Glass because they were the ones who actually came to do the job). Anyway I explained what happened and the person who answered was helpful...friendly NO. whatever. He said that someone might now be able to come out because it was raining. I explained that my car was inside of a parking garage. So he said he could have someone out late morning and that they'd be calling me. I hadn't heard anything so I called back just to see if the time we selected was still fine. Reason being is that I understand he's on the go and sometimes they may not be able to come at the time planned PLUS I had to use my lunch break for this. So I called and the man I had spoken with earlier sounded like he had an attitude that I even called to follow up. "Well I told you he would call you. He will be there at 12:30." RUDE! Anyway, I clocked out at 12:20 so I could start my trek in the rain to the parking garage which is about a 5-7 min walk from job. I get a call at 12:22 from the guy who is coming to fix my window and he says he will be there in 30 mins. -____- Anyway, He shows up at 12:56 and replaces my window. Didn't take very long at all which was only thing on the list of things that were positive about the entire experience. I asked him how this may have happened and he said "someone hit it." And I said that no one had, that I was the only person around when the glass broke and then he says it may have been a crack on the edge of my glass. That made more sense. I thanked him for coming out to replaced and he just nods his head yes.............ok. He then goes on to say, " you're going to have to pay for me to get out of the garage."LOL... you know what. it's the holidays, this guy fixed my window and I don't have to drive in the rain and worry about glass falling in my lap so I let it slide. I had no problem getting him out of the garage but his tone was just awful. I can tell good customer service is not stressed at all with this company. As far of the price. I had to bite the bullet and pay the $163 because other placeI called was cheaper but were stated they don't provide their mobile services in the rain. Bummer Anyway, two stars for fixing my window same day but nothing more than that due to the nasty attitudes and being late. I will definitely look elsewhere for my glass needs next time.

I had an excellent experience at New View Tint LLC. Mark was extremely professional, friendly, and…read moreclearly takes pride in his work. The tint came out perfect and the job was completed quickly without feeling rushed. The waiting area was also top-notch -- clean, comfortable, and a great setup for customers while the work is being done. If you're looking for high-quality window tinting and outstanding customer service in Norfolk, I highly recommend New View Tint!

Mark was timely, friendly, and knowledgable. Pricing is transparent and straightforward, and he is…read morethorough with his work. I requested an appointment immediately after receiving a quote, and was accommodated quickly. I asked some questions about VLTs (visible light transmission/tint percentages), and decided after discussing with Mark. The vehicle is a gift for a first-time driver. The tint job is very neat and looks awesome against the paint color, as he said it would. His work makes it obvious that he takes great pride in his business. I left the shop feeling confident and well advised. Overall, he's a true professional. I can't wait to present this car and to bring in my primary vehicle next!

Daniel was a down-to-earth man and super nice. He fixed my broken right mirror. Steven helped…read moreensure it was fully integrated with the control system so I could adjust my passenger mirror from the control system. The price was fair to above average, though it's a business, and you can expect a good business with this quality of service to make its income. Thank you, Daniel and Steven. Stay blessed.

My entire rear windshield got smashed on 06/16/26 and other shops had appointment availability…read morewithin the next week or two. So, I check this place out and I was surprised to see that they had an appointment open for me in two days! I was a bit skeptical but I needed my rear windshield replaced asap. Thankfully, making the call for the quoting and appointment was straightforward and brief. Larry was my technician on 06/18/26 and he was swift with the job! Just like the call-- straightforward, polite, and brief conversation. At the end, pricing was fair in my opinion. I have a 2019 Toyota Corolla Hatchback and the rear windshield is marketed at $260. So, including the remove and install and the materials required for the job, the total I paid at the end was $335!

I went in there with little to no knowledge on Tint and they were very helpful. Helped me better…read moreunderstand what I was putting my money into without just trying to sell me on something.

Received service requested on 4 vehicles in my household. We paid a pretty penny, but received what…read morewe asked for.

Amazing high quality service without the unnecessary markup price…read more If you're like me, you're searching for a windshield replacement. Whatever you do, don't shop with Safelite Auto. Don't believe me, look up their class action lawsuit because they jack up their prices to ensure you meet your detectable. That being said, I am sooooo glad I found glass doctor. They took great care of my car, repaired it quickly, and appropriately without charging me an arm and a leg. The staff were very friendly and informative. Overall, I am super pleased with my windshield & will continue coming here should my needs require it.

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.