I could tell something happened. I understand they're under new ownership because normally they…read morecall me every year using my insurance to get new bras. No one called me. I called and no answering machine answered the phone. So reading the last and latest review it looks like they're under new management, which is a disaster. No problem I'll go somewhere else. Such a shame. They were so wonderful initially with the original owner.

When I first went to this store 3 years ago to get my first prostetic and bras, it was an…read moreexceptionally good experience. The staff was caring, helpful and very effecient which is important when you have no idea what it's about. I was very pleased. In the past year, this store is under new management and the entire enviroment and staff has changed. There is no customer service. They never answer their phone and take days to return a call. I recently ordered bras and was told 3 weeks later when I checked back that they had never been ordered. When you go to the store they are very disorganized and not at all helpful or caring. Would suggest you go elsewhere as I will be doing.

I have always had reservations about using delivery services, however this evening I decided to…read moregive it a try. I called Quality Therapeutics and spoke with Josh. The process of verification was as simple as sending a text. He was prompt, very pleasant, and professional. His selection was very appealing and the prices are beyond reasonable, compared to the storefronts I have been to. I highly, no pun intended, recommend his services if you're looking for a trustworthy, reliable delivery service. A note to the ladies, I felt very comfortable with Josh in my home.

It's not a store front. Thank God I called before driving 20 minutes to a place that doesn't even…read moreexist. It's a dude who does delivery. Not for me, I wish it was updated to show its delivery only

Customer Care & Customer Satisfaction!!! Friendly, patient,…read moreprofessional & extremely helpful!!! Always supporting Local!!

Initial Review: Went in for annual check up. Friendly staff and good selection of glasses. Needed…read moreto try a different brand of contacts and was told they'd order me a trail pair. Update: I was told I needed to try a new type of contact and they would call me in 3-5 days so I could pick up my trail pair.... 7 days later still no call. I had to call them on day 10 & the response was 'oh, sorry they've been here.' :-/ Sent hubby here for his glasses and same thing happened. They told him 7 days for the new pair to be ready... he called on Day 9 and was told the glasses 'didn't pass inspection so they have to redo them & it'll be another 7 days''. When we went in to pick up contacts and glasses the staff was pretty blasé... almost to the point of rude. It felt like we were interrupting them by walking in. Won't be returning. The place looks great but it feels like ' all surface, little substance'.

Our family have been going to Dr Wu for over a decade. We are always taken care of by Dr Wu and…read moreJudy. I recently had my eyeglasses frame broken and Judy helped me get it fixed at a low cost! Thank you! Dr Wu and Judy and all his office staff:)

Dr. Wu was an absolute pleasure to see. He was personable, friendly, and took the time to make me…read morefeel comfortable throughout my visit. He explained everything clearly, answered all of my questions, and never made me feel rushed. His professionalism, combined with his warm and caring demeanor, made for a great experience. If you're looking for an optometrist who is knowledgeable, attentive, and genuinely cares about his patients, I highly recommend Dr. Wu!

Great staff from beginning (greeting) to end with a purchase of a new pair of glasses. Feel very…read morewell taken care of - both me and my eyes :-) Dr. Bytomski provided a thorough status update of my vision/test results and as always with a warm (and fun!) delivery. Thank you CMVC! -William

Extremely disappointing experience. We were significantly overcharged for services/diagnostic…read moreprocedures that we never knowingly requested or agreed to. When we questioned the charges, we were simply told that the authorization was somewhere in the lengthy paperwork we had signed. In my opinion, burying additional services and charges in paperwork instead of clearly discussing them with a patient beforehand is extremely deceptive and unacceptable. The way our concerns were handled afterward was also aggressive, dismissive, and unprofessional. The entire experience left us feeling taken advantage of rather than treated as valued patients. I hope someone in management who genuinely cares about patient trust and ethical billing will reach out to address what happened.

Came into Poway Vision Care as a new patient in late September 2026 and was treated like royalty…read more The entire staff is friendly and professional. Dr Rosa hooked me up with a prescription for progressive lenses and computer glasses. Odessa, my favorite, ordered for me a pair of progressive with transitions lenses and a pair of Rayban meta ai sunglasses. One week later and my glasses were ready. Even better than Christmas

Dr Bloomberg is amazing. Explained in detail everything going on with my eyes. As a diabetic I…read moreneed yearly tests for glaucoma, cataracts and macular degeneration. He explained I had severe dry eyes and gave me a plan to help. It's been 2 months and having had eye pain for years, I no longer suffer. I now use Oasis artificial tears (preservative free), OcuSoft eyelid scrub and warm wet compress on eyes everyday. My eyes never felt better. He did not try to sell me glasses I don't need or talk me into surgery I don't need. One opthamologist even tried to put a needle in my eyes and wasn't giving me anytime to even think about it so I walked out. Give Dr Bloomberg a try. You will be very happy you did.

I must give another shoutout to Mori Medical-- this time for the awesome JUAN GARCIA! Mr. Garcia…read morewas supportive, patient and professional. A true example of customer service. This is a great company who focuses on " Doing things right " and like Louis-- Juan went the extra mile for me. Keep up the great work Mori Medical! Michael

I was sent to pickup my CPAP Equipment at Mori Medical Equipment in Vista. I thought to myself…read more"...Oh, not them!!" Mori has NOT changed in 3 yrs. This time Mori Med. Equip. was selected by Scripps Sleep Center (Obviously, they have not read the reviews.). where I was to get my CPAP equipment. I tried my best to switch to a different provider with no luck in doing so. Since this was my first time going to their office, I could not find it. The GPS did not get you there. I had a 1:00pm appointment at their facility: 2320 La Miranda in Vista. I called the office to get directions but the phone system said they were at lunch from 12:30 - 1:30pm and I could leave a message. What's the deal!! I had a 1pm appointment!! I tried to leave a message but the mailbox was FULL. The phone system also said I could speak to someone if I entered their 3 initials, which I did. The AI assistant said the categories were empty and hung up. Now you know this wasn't anything I didn't expect since I have dealt with Mori Med. Equip. before and had a similar experience. NOT my first rodeo with these people. They have not done anything in the past 3 yrs to improve themselves. It is only a suggestion but if you read your reviews, they will tell you step by step what you need to do to improve your company's outward facing reputation. All the ONE STAR reviews have explained their problem sufficiently and stating accurately the problems they are seeing. This information in the right hands can not only improve the morale of your employees that face the storm of insults and anger on a daily basis, but also increase your bottom line. With the reviews in the ONE STARS at the same or more than the FIVE STARS reviews, all new customers will be looking elsewhere. This can't be good. I hope you have major improvements in your future !!

Went in for some new glasses today! The entire staff make you feel welcome! Didn't see Dr Yang…read moretoday but have on many other occasions! This place is awesome if you need your eyes checked or just need new glasses!

Small cramped space. They were too busy to provide assistance, and are way over priced!…read more Scripps Poway charged a whole HUNDRED less for a pair of glasses.