Jose lead tech. Good work..,, will use again..........................done bbbbbbbbbbbbbbbbbbbnnnn

Jose and Phil arrived a few minutes for the opening of the predicted arrival window and got up to my apartment with time to spare. They were polite, friendly, knowledgeable, and positively deft when assembling the bed. Phil gave me a verbal and visual tutorial on how to use the remote,, they put the bed exactly where I wanted it on the wall, they showed me how to get in and out of the bed and answer all of my questions completely, honestly, and accurately. I could not be happier with the installation experience for my new bed. read more

Absolutely enjoyed my experience at mobility city! Peter and his team really made the experience as smoothly as possible! I recently got diagnosed with arthritis in my lower back which has caused me a lot of trouble to walk on my own without help :( My mental health really got shot down because of it but coming to this store and meeting Peter and his team has given me so much hope! They treated me with such great care when I chose my rental and was absolutely happy when I came back to buy my own rollator that I was greeted by name and asked how everything was going! I recommend anyone who is looking into purchasing items for themselves or loved ones to come to this location! I hope your business keeps thriving Peter!! You have gained a loyal customer due to your passion for helping people read more

Mobility City - New NOVA Rollator! - Mobility Equipment Sales & Services Near Me - San Diego, California

Initially my experience was amazing. I truly cannot complain about the initial customer service I received while I was in the showroom. Peter treated me kindly he was very understanding and patient with me and my needs. I mentioned to him I would be back in touch for additional purchases for my husband. He said he would be happy to help me. I did ultimately purchase a Baja Bandit 4 wheel scooter for my husband. Of course all "first" time buyers don't always know all of their exact needs for the best and safest solution and now I'm needing to look into another (additional) purchase. In addition to a scooter I needed a hospital bed and ramps to load and travel with the scooter for my husband. Unfortunately after 3 attempts on my part with no success for a return phone call I was forced to explore other options. Now I'm faced with the dilemma of purchasing a second scooter and I find myself overwhelming reserved to go back for the simple fact I never received a call back on my messages I left for a bed or a lift. I understand there is a show room in Temecula I am debating if I should explore that. I don't want to think poorly but how can I not when I left 3 messages and was not worth a call back. read more

This is a fantastic place for all things mobility assistance -wise. There a tons of various examples for wheelchairs, and some pretty cool looking scooters! Also chairs that help with standing up. Jonathon is super helpful in all ways from rental agreement to hours open during he holidays. . I was shown how to use and pack up the mobility transfer chair. This is a very professional place. Everything is clean and in wonderful condition! If I ever need a rental or a scooter, I will absolutely come back here. read more

Mobility City - Plenty of choices! - Mobility Equipment Sales & Services Near Me - San Diego, California

First, you will never meet a nicer man than Peter, who runs the business. I bought a mobility scooter a little over a year ago at Mobility City at a very reasonable price, and because I'm a veteran, was given a generous discount too. I have been very happy with the scooter. Yesterday it died abruptly, so I brought the scooter over to Mobility City to see what the problem was. First thing Peter did was to check the battery and yes, it was kaput. We were both a little surprised that it had not lasted longer; expected life, he said, is four to five years. But no excuses, no blame. He went in back and brought out a brand new battery at no charge. This is the kind of business person I like to deal with, and I think you will too. read more

I had a great experience with Mobilty City. From the moment I entered, Phillip, the sales person was incredibly kind, Knowledgeable and answered all my questions. He was very patient with me as I tested out the various electric wheelchairs. The owner Peter was also very helpful, courteous and professional, and worked with me to alleviate any concerns I had until I found the one that was right for me. They were both extremely professional and made my buying experience an extremely positive one. I would highly recommend them to anyone! read more

Peter and his entire staff, especially Darnell and Jonathan (and my apologies to anyone I missed), are absolutely fantastic. I had surgery about a year ago, and over the past year I've probably stopped into Mobility City a dozen times and asked a million questions. Every single time, Peter and his team were kind, courteous, patient, and extremely knowledgeable. As I got stronger and new scooter models became available, I kept coming back to Mobility City to check them out and, honestly, to bend Peter's ear. I was trying to find a scooter that was lightweight, portable, sturdy, and something I could possibly lift into my truck. Unfortunately, my arms still aren't strong enough to lift even the lightest 30-lb scooters without help. Peter took the time to walk me through all the latest scooter options, as well as lifts, hoists, trailer hoists, and other solutions. He even had me pull up my vehicle so he could show me how some lightweight scooters could be rolled or lifted into a car, and he helped me try using a ramp into the back of my truck. That level of hands-on help made a huge difference. In the end, I settled on the WHILL Model R 4-wheel scooter along with a Bruno Joey lift, and so far it has exceeded my expectations. The deciding factors were that I work on a university campus, I can't lift even the lightest scooters on my own, it needed to fit on the Bruno lift installed in my van, and bonus it rides great and looks pretty cool. I also love that I can leave the scooter in my van and simply swap out the battery. Thanks again, Peter, and thanks to the entire Mobility City team. I couldn't be happier with my experience. read more

Mobility City - WHILL Model R 4-wheel scooter and Bruno Joey Lift - Mobility Equipment Sales & Services Near Me - San Diego, California

The most rude people and worst customer service I've ever experienced! They should take a lesson from their neighbor ULTA who has a superior customer experience. I will never recommend or purchase anything from this company, ever! read more

Customer service here is great! Explained everything very well! Veteran owned so it was great seeing veterans helping out other veterans.

Very courteous staff: Peter and Philip. Accommodating to my needs and were very patients and helpful. read more

Phillip was AMAZING! I went in to shop mobility scooters and he was so patient. He took the time to ask me the right questions to find out what was important to me and show me different options. I ended up leaving without purchasing as I needed to do some research. When I came back a week or so later he remembered everything we had talked about I purchased the scooter on his recommendation and I could not be happier! I was secretly nervous about the process as needing a mobility device is new to me but he made the experience enjoyable. HIGHLY RECOMMEND! read more

My mom needed a new hospital bed so I called Mobility City and spoke to Peter. I was able to pay over the phone and they delivered the bed the same day. The reason for my review is because the administrator where my mom lives went out of the way to tell me what a good job the guys did setting up the new bed and dismantling the old bed. I appreciate the convenience and great job they did. read more

After fighting getting a mobility chair, my husband finally he would need one for travel. So glad we came to Mobility City! Darnell was knowledgeable and so patient with every chair my husband wanted to try. Darnell showed him the Jazzy Ultra Light and that was it. It was the most comfortable to fit my 6'3 husband, and easy for me to get it in and out of my trunk. Folds down and back up easily. When leaving, the store (owner/manager) answered questions on how to get the chair up a porch step. He showed us a foldable aluminum ramp that we bought and it worked perfectly. read more

Very friendly service- let us in to get a rental even though we unknowingly showed up after the store had just closed. Easy & fast rental!

We used them to rent a scooter last year for Comic con. I only sometimes need a scooter if mainly going to big events, zoo, etc , not really for daily life. I broke my ankle a few years ago along with a few tendons and after standing / walking for a while my foot starts to swell up and really hurt. Anyway, they were fantastic!! They fitted me with the perfect chair for all my on the go road trips! It comes apart and fits in our van! They were kind, knowledgeable, and made the process wonderful! Thank you so much!!! read more

For us mobility Citi was farther than we ever ventured for medical equipment. It was well worth it! The owner Peter was there to help us and his staff was amazing. Highly recommend this place. We will definitely go back here anytime we need more medical equipment, you know, like lift chairs, beds, wheelchairs, and more!! read more

All my transactions with Mobility City have been outstanding! Owner, Peter has always been there with the rental of mobility equipment for me to try out before purchase. He continues to help me with questions and his time to properly operate my power chair. read more

Mobility City - My Jazzy Air 2 - Mobility Equipment Sales & Services Near Me - San Diego, California

Great service and response time! Very helpful and accommodating! Would definitely rent again!

I was on vacation in San Diego and my charger for my electric wheelchair broke. I contacted Mobility City and let them know the bad position I was in without my wheelchair working. I feel like they completely took advantage of my situation and me by charging me $250 for a replacement battery charger. The charger is sold online at various places for $40 or less. This is truly predatory especially for a store that specializes in mobility devices for the disabled. This was really wrong of them to do and I do not recommend this store for being horribly dishonest. read more

Mobility City - Mobility Equipment Sales & Services Near Me - San Diego, California

On Friday afternoon at about 15 minutes before closing, I thought I would just stop by to see if they had the power wheelchair style I had researched online so that I could see it in person (I had a manual wheelchair before, but frequent travel was making it harder to continue). Peter and his team were beyond helpful. Not only did they have the chair, they already had it set up to accommodate the wider seat, and I was able to drive it around the test track in the store. Though I wasn't planning to buy a wheelchair that day (I thought I would have to order it and come back days or weeks later), I was able to leave the store with my new chair, set to my specifications in about half an hour. I apologize for keeping them late, but Peter was very gracious. The team ensured I was happy with my purchase and that all my questions were answered before I left. I did have to return for some of the accessories I ordered. This was a few months ago, and I am so happy that I stopped by Mobility City that day! read more

So a friend needed a wheelchair. How about Goodwill? Nope. Ah, medical supply store, duh. I've been through this drill in San Francisco, calling every single medical supply store. 90% you get voicemail & nobody returns your call. No matter, they're only open 3 hours a week on full moons. So I grit my teeth & consult Mr Yelp. Let's start with Mobility City. Wow, search is over! Owner Peter Yi answered the phone immediately & patiently answered my questions. It shows that he has years of experience and actually likes helping people. From his calming, friendly voice alone I knew we've got a 5 star situation here. First of all, the store is amazing. They've only been open 3 months & everything's sparkling new. You know that hack of popping tennis balls on the walker legs? Forget about it. They sell these cool mini skis. Now you can glide across the rug. The large floor space has rows of wheelchairs, walkers, loungers, a brilliantly designed bed, and what every mobility store needs, a racing track painted on the floor. But wait, there's more! Even if you don't need wheelchairs you'll want to check out the souped up oversized motorized scooter/golf cart/road warrior chopper. Trust me, you'll want one. They now have an attachment for your golf clubs. Golf carts are so last week. They have a parking lot, great prices, support local. Look no further. read more

Jose & Philip are extraordinary, built my son's cubby bed very quickly, answered all of my questions with detail and kindness. Amazing customer service in all aspects. Very happy with my experience. Highly recommend. read more

Peter at Mobility City was such a big help. This is my 3rd scooter and the best one. Go-Go Carbon. read more

Mobility City - Mobility Equipment Sales & Services Near Me - San Diego, California

Amazing staff - jose &phil. Great service lovely people! They dropped off the victory 10 scooter and I love it

We were in town vacationing in San Diego and we needed to rent a wheelchair for my father so that we could get around easier. Peter was so pleasant and great to work with. He made the whole process easy and pleasant. Very knowledgeable! Also reasonably priced! I highly recommend Mobility City! read more

José and Phillip were very helpful and thoughtful. Peter was also very patient and innovative, for my particular situation.

Philip and Jose were awesome. The chair came on time, they gave instructions on how to work it. Have a very polite, set up went well.They were amazing. read more

Jonathan was so helpful. Quick turnaround time on a repair of my daughter's wheelchair! Highly recommend and will come again. read more

Mobility City - Mobility Equipment Sales & Services Near Me - San Diego, California

Jonathan did an amazing job. He brought us over. We were there in 30 minutes and he hooked us up with an amazing knee walker, great service great company read more

Mobility City - Mobility Equipment Sales & Services Near Me - San Diego, California

Customer service was great. We found the right electric wheelchair for my daughter. They have many choices to choose from.

Let's see now....great service, great selection, great prices - am I missing anything? I was looking for a motorized replacement for my daughter's transport chair. Peter spent a lot of time with us - answering questions, demonstrating the different alternatives - until we felt very comfortable with our choice. I highly recommend this business. read more

10 months ago I was looking for a mobility scooter for Comic Con in San Diego. I had the good fortune to come across an ad for Mobility City, so I traveled from Carlsbad to Clairmont Drive in San Diego, and I am glad I did. Last month I was in need of a scooter for a family trip to Disneyland, Peter showed me a couple of options ( I chose a 4-wheeled beauty). While I was test driving my selection, a couple came looking to purchase a new scooter - I watched as Peter began the process of finding the right mobility product for their needs. Peter offered discounts and options to insure a no pressure, satisfactory shopping experience. The customer left with a big smile as she rode off into the sunset. Peter and his team are fantastic! 100% on customer service, as well as a really impressive inventory. Give the team at Mobility city a chance to renew your belief in true customer service - and tell them "Big Bob" sent you! Bob Harrington Carlsbad, CA read more

They have everything we were looking for a large basket on short notice. We called several mobility stores and most could order it for us but it was Saturday and we were going on vacation on Sunday they said come on down and we walked out with two. read more

Peter, I can't thank you enough. Giving my mom her mobility back is absolutely priceless. Our experience with you was GREAT. So knowledgeable, kind, patient. Making the experience easy, and no stress. Looking forward to sending friends your way. Cannot say enough good things. Thank you again and thank you for your service to our country. Go Army!!! Colleen Finn read more

I rented a manual wheelchair for my mother while visiting and with the help of a wheelchair, she enjoyed her time here as she was able to participate in our family activities that she otherwise would not be able to. Wheelchair was in good quality condition and was easy to transport. Great service (rental was quick and easy), super friendly staff and great prices too. The owner, Peter, who is also a fellow veteran even extended grace in the return timeframe, which was greatly appreciated. I highly recommend Mobility City of San Diego. read more

So happy with our experience purchasing a motorized scooter from Mobility City. We appreciated Peter's expertise and being able to work with a local business rather than online. Highly recommend. read more

Friendly, knowledgeable staff. I took my 80 year old mom and she was able to try all types of mobility chairs and scooters. She actually enjoyed it! read more

bought a walker within the hour got my current one fixed . called the owner explained the situation. he said once it leaves the store it's not refundable even though I only purchase within the He again kept saying Not Refundable and Hung up on Me beyond RUDE!!!!! read more

we had excellent service and help from Peter and his staff when we need a new mobility scooter. They go above and beyond to offer suggestion. They can also vent scooters so we can try them it see if it is the right fit. They will bring the scooter to your home to try them. in our case fitting through doorways was important. We are very pleased with our new scooter. Thanks for great service. read more